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SureCritic / Hyundai Dealer / Puente Hills Hyundai / JAE LEE
JL

JAE LEE

SERVICE ADVISOR
Puente Hills Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(519 reviews)
84

Reviews of JAE LEE

HC
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Howard C.
Anaheim, CA
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Service
Just like every time I go to puente hills hyundai, the staff and service there is always perfect. From the first person checking in my car, to the last person dropping off my vehicle to me; it is always friendly smiles and hellos. Jae Lee in service is always very professional and his timing of when my vehicle will ve ready is always spot on.
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
DP
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Donghwan P.
Brea, CA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service was good
Jae lee is good service advisor. He helped me a lot
Thanks
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
CR
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Celia R.
La Puente, CA
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
My experience was positive
The reason I gave them a positive rating
It’s because the times that I’ve been there personnel have been very friendly and very
Profesional, also if there’s something my car needs they come to me and explain what needs to be done
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
DV
DONNIE VO
AS
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Ashley S.
Whittier, CA
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Hyundai Rocks!
Thank you for your service - it’s always a pleasure.
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
Verified Customer
El Monte, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellent Service
Puente hills Hyundai has wonderful service. From the time they checked my car In to the assistance of Jay going over my service to the quick return of my car it was exceptional. Yes I will be back. I live closer the the El Monte Hyundai but I always end up back to Puente Hills Hyundai. Thank you for treating your customers great.
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
PM
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Paulina M.
Chino, CA
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
EXCELLENT
An amazing dealership with great people who understand and value your time! :)
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
Verified Customer
Diamond Bar, CA
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Pretty Good
Jay was awesome and friendly
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
Verified Customer
Brea, CA
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2022
Service Type: Repair
verified customerVerified Customer
9
Category: Service
Very nice staff
Staff was very nice and showed great service and was willing to offer the best of my needs
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
MR
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Maria R.
La Puente, CA
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2022
Service Type: Maintenance
verified customerVerified Customer
8
Category: Service
Good work
Good experience
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
Verified Customer
Long Beach, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Nice job, professional service
N/A
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
JD
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Jennifer D.
La Habra, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Amazing service
Jae is an asset to the service department. He made the repair process a smooth and quick process. Great communication and customer service.
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
JL
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Jake L.
Los Angeles, CA
2022 Hyundai Santa Cruz
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2022
verified customerVerified Customer
10
Category: Service
Very satisfied.
I was very satisfied with the immediate service regarding the requested part.
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
Verified Customer
Monterey Park, CA
2013 Hyundai Genesis Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2022
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Repair
Dealer had car for 1 month. Wrong part ordered then technician damaged another part that needed to be ordered and repaired.
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
MW
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Michael W.
West Covina, CA
2016 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service review
Jae Lee always does an excellent job and did the same for this visit. The service was great.
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
Verified Customer
Rowland Heights, CA
2022 Hyundai Santa Cruz
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2021
verified customerVerified Customer
10
Category: Service
Great
Yes I found the service station at Hyundai‘s to be one of the best service stations I’ve ever encountered people they are very courteous and polite and I would invite others there.
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
MF
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Michael F.
Los Angeles, CA
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellent service
Excellent service. Both Jae Lee and Jay Jussal were excellent advisors
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
CT
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Charity T.
Chino, CA
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Felt taken care of in every area of my appointment
Again Mr. Jae Lee is awesome what he does he care for his customers, and ensure we leave happy and know that we have gotten quality service. Very good experience!!
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
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ROBERT BINKLEY
Verified Customer
Diamond Bar, CA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellent Service
I take my car in for all major services and I have not been disappointed. The service was excellent and I received my vehicle back the same day.
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
MW
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Michael W.
West Covina, CA
2016 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great Service
Jae Lee is the best. Not only does he take care of my cars I think he does above and beyond the requirements. It’s a great experience every time I come to get my cars serviced, he goes the whole nine yards to make sure everything goes smoothly and on top of that he’s a great guy. I never had a bad experience coming there. Great Job
SEAN K., Service Director from Puente Hills Hyundai responded on 09/30/2021 09:22 AM

Thank you so much for the great review.
We also appreciate the 5 stars!
Your kind words are much appreciated. We all enjoyed reading your comments(especially, Jae Lee).^^
We are looking forward to seeing you again soon.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
JP
JOEY PEARRING
MM
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Marian M.
Fullerton, CA
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great service
Nice great service
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
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