JP

JAMES POWERS

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1026 reviews)
69

JM
gravatar
Jeffrey M.
Tampa, FL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2021
verified customerVerified Customer
Category: Service
Good stuff!
The folks at Wesley Chapel Hyundai have taken care of the few issues I've had with my '16 Elantra GT.
GREAT car, GREAT staff
Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/23/2021
Service Type: Repair
Category: Service
2016 Elantra GT panoramic sunroof
Parts availability caused my car to be at the dealer for over 5 weeks. However, once the repairs were completed, the car is as when i bought it
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 05/25/2021 06:15 AM

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, Your Hyundai Service Team.

Employees worked with

KS
gravatar
Kenneth S.
Land O Lakes, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service and Staff
The staff is always friendly and helpful
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 05/18/2021 05:47 AM

Thank you so much for the 5 Star Review Kenneth! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

SW
gravatar
Stephen W.
Zephyrhills, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Quality
Very good in and out service. Good communication.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 05/15/2021 09:55 AM

Thank you so much for the 5 Star Review Stephen! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

SW
gravatar
Susan W.
Oldsmar, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Self
Excellent timely service with knowledgeable employees. I’ve brought my car for service since purchasing in 2015.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 05/12/2021 12:33 PM

Thank you so much for the 5 Star Review Susan! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

PG
gravatar
Patrick G.
Zephyrhills, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
None
None
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 05/11/2021 06:45 AM

Thank you so much for the 5 Star Review Patrick! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

ER
gravatar
Elvis R.
Tampa, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
oil change
Great service always good car care been a customer for years will return
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 05/11/2021 06:44 AM

Thank you so much for the 5 Star Review Elvis! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

JM
gravatar
James M.
Wesley Chapel, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great
They are great every time I go. The only bad thing is they never call you back when they say they will.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 05/11/2021 06:43 AM

Thank you so much for the 5 Star Review James! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

BS
gravatar
Brenda S.
Zephyrhills, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
James was great
James was great. Unfortunately i have to return, i advised my front left tire seemed to be shaking and they just replaced the plastic caps for the front bumper but my car is still bumping a little. Need to come back but time to return is limited with works. Unfortunate that this issue was not looked into further.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 09/01/2020 05:48 AM

Thank you so much for the 5 Star Review Brenda!  We apologize that you have to come back for us to address your concern. We understand that your time is valuable and look forward to helping you in the future.  We appreciate you taking the time to complete the survey.  Sincerely, Your Hyundai Service Team.

Employees worked with

MS
gravatar
Maria S.
Zephyrhills, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Highly Recommend
Awesome staff and awesome service!
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 08/26/2020 11:49 AM

Thank you so much for the 5 Star Review Maria! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

JW
gravatar
Joseph W.
Seffner, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Consistently Deliver Outstanding Client Service
Hyundai of Wesley Chapel in Pasco County, Florida stands out as one of the best business entities in the Tampa Bay area. I have driven 20 miles from my residence during the past 5 years to request auto maintenance service. This dealership has assembled a well-trained team; each department executes their role well, without fanfare, but with accountability! I am a very satisfied client.

Sincerely,

Joe Weaver - Seffner, FL
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 08/26/2020 05:34 AM

Thank you so much for the 5 Star Review Joseph! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

JV
gravatar
Joseph V.
Zephyrhills, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent. Great service.
Clean and convenient location.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 08/25/2020 12:57 PM

Thank you so much for the 5 Star Review Joseph! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

RP
gravatar
Ricardo P.
Tampa, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service!
Great service.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 08/18/2020 05:31 AM

Thank you so much for the 5 Star Review Ricardo! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

Verified Customer
Land O Lakes, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
latest visit for maintenance
very helpful. excellent service.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 08/12/2020 11:33 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

Verified Customer
Zephyrhills, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
First oil change
Great!!
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/31/2020 06:08 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

JW
gravatar
James W.
Land O Lakes, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Wesley Chapel Hyundai Service Department Very Professional
The whole Wesley Chapel Hyundai Service Department Staff are always very professional, very efficient and very friendly. Have had my 2012 Hyundai Tucson serviced at Wesley Chapel Hyundai since buying it new and they have always provided Great Service. Thank You.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/30/2020 11:42 AM

Thank you so much for the 5 Star Review James! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

RM
gravatar
Rebeca M.
Land O Lakes, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Atmosphere and Professionalism
I always ask forJames to help me when I schedule my appointment. He has always been very polite and efficient
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/25/2020 05:48 AM

Thank you so much for the 5 Star Review Rebeca! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

Verified Customer
Zephyrhills, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
5
5
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/23/2020 11:37 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

PL
gravatar
Paul L.
Zephyrhills, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best vehicle for the money
Always good service at the Wesley Chapel Dealership.
Recommended
JOHN W C. from Hyundai of Wesley Chapel responded on 07/20/2020 04:05 AM

Thank you so much for the 5 Star Review ! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Employees worked with

MC
gravatar
Mechelle C.
Zephyrhills, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fantastic Service
From inception of scheduling my service appointment to picking up my serviced vehicle the process could not have been more convenient, professional and easy
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/17/2020 12:36 PM

Thank you so much for the 5 Star Review Mechelle! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

KD
gravatar
Kenneth D.
Zephyrhills, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Very good
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/17/2020 12:36 PM

Thank you so much for the 5 Star Review Kenneth! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.