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SureCritic / Hyundai Dealer / Hyundai of Wesley Chapel / JAMES POWERS
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JAMES POWERS

Hyundai of Wesley Chapel
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1026 reviews)
69

Reviews of JAMES POWERS

KA
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Khelil A.
Wesley Chapel, FL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great job
Professional and very efficient.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 05/20/2016 06:53 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
JB
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JOSEPH B.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
All of the employees are very nice.
Just fine
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 05/19/2016 12:27 PM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
SC
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Sylvia C.
Zephyrhills, FL
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
very nice and clean place
Yes
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 05/13/2016 07:08 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
RH
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RICHARD H.
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service
The service was completed in the time frame told to me, and everything was done as it should have been.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 05/03/2016 07:29 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
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Verified Customer
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent customer service!
James was very knowledgeable, professional, and kept me informed!
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 04/29/2016 06:55 AM

Thank you for y our response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
AA
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ALBERTO A.
2015 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/23/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Make sure you tell the client that synthetic oil is good for 5000 miles and not 3700 miles
Make sure you print the sticker with the right mileage for the next oil change when you do synthetic oil. We pay more money to drive more
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 03/24/2016 09:55 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
RW
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RICHARD W.
2015 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very Clean and efficent
Great job service was like a well oiled machine.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 03/17/2016 06:58 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
JP
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JOSEPHINE P.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
very polite and understanding when you are trying to explain something
Yes
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 02/20/2016 07:03 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
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Verified Customer
2015 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Service well done
They know what they're doing
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 02/10/2016 01:53 PM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
RR
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RAMON R.
Mulberry, FL
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Service visit
Took car for service recall and an oil change. All services were completed in a professional manner
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 11/18/2015 07:03 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
WS
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WILSON S.
Wesley Chapel, FL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer Service is Awesome!
I never have any customer service issues with the WC Hyundai. I've purchased 1 vehicle and have leased 3 so far. Always a fair price and respectful sales/cutomer service reps. I wouldn't go anywhere else. W. Suarez Wesley Chapel
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 11/16/2015 11:46 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
DB
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DIANE B.
Wesley Chapel, FL
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Great People
Customer service was excellent. They were very friendly and so helpful. James was great. I was shuttled to the mall and the driver was so gracious.
Everything was explained to me Very satisfied
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 11/11/2015 07:25 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
JS
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JUDIE S.
Wesley Chapel, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Seat belt clip recall
Fast and curtisious.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 11/06/2015 07:36 AM

Thank yuo for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Wesley Chapel, FL
2007 Hyundai Santa Fe
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/20/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
recall service
I didn't see anything great mor did I feel great treatment
Not Recommended
Employees worked with
JP
JAMES POWERS
DF
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DESWIN F.
Lutz, FL
2013 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/03/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Mechanics reassemble parts incorrectly.
My associate James was outstanding, he recceived a 5 star from me. However when I left with my car nothing was working on the steering wheel and the wheel offline to the right. It started to rain about an hour later while I was driving annd behold the wipers were'nt working either. I called the dealership and spoke with a sales manager because it was after hours for the maintenance department. I told him about my problems, especially about the wipers, because I had to report to work at 5am, which the wipers are needed that early in the morning due to heavy dew and possibly rain during this rainy season. His reply was that the service dept. is now close so he couldn't do anything. Being a manager I think that his customer service skills need improvement. He could of at least see if he can place me in a loaner of some sort or spoke with someone who can do something. Basicallly he did not care about my issues or safety at all. I tried to make it to work at 5am the following day with no avail because of my non-working wipers. I had to wait till 7am to report to work. James called me the following morning and took care of the problem for me. I appreciate him for that.
Not Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 10/05/2015 07:40 AM

We are working to make those improvements.
Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
JH
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JUDY H.
Zephyrhills, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Great service technicians when you check in and out
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 10/03/2015 06:37 AM

Thank you for your response.


Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
RT
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ROBERT T.
Lutz, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
good service
a joy to do business with
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 10/02/2015 10:28 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
FP
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FRED P.
Tampa, FL
2012 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
helpfull/friendly people
helpfull/friendly people
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 09/08/2015 06:18 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
BG
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BRUCE G.
Wesley Chapel, FL
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/28/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer
Service department is responsive to all requests and willing to help
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 08/28/2015 07:53 AM


Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
RG
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RHETA G.
Zephyrhills, FL
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The friendliness of all your workers. We enjoy the coffee and popcorn while we wait too!
Very fine establishment! Keep up the great work!!
Rheta Gray
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 08/24/2015 06:25 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
JP
JAMES POWERS
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