JP

JAMES POWERS

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1026 reviews)
69

SB
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Susan B.
Brooksville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Wesley Chapel Hyundai
I am a satisfied Wesley Chapel Hyundai customer from sales to service.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 06/23/2016 01:11 PM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with

Verified Customer
Wesley Chapel, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
professional & excellent customer service, prompt service
Very pleased with their service
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 06/23/2016 12:57 PM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with

JC
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Janice C.
Brooksville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Service personnel are excellent.
Great service, with a smile?
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 06/22/2016 05:17 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with

Verified Customer
Zephyrhills, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
left car for oil change had been promised a detail car was only washed no vacuum
Also not my service advisor but another one was bad mouthing a customer when he hung up the phone. This is not the first time I have heard negative from this person. I have used his once and never again. Very upsetting to hear, makes me wonder what gets said about me when I leave.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 06/20/2016 06:20 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with

DW
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Douglas W.
Tampa, FL
2015 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/17/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Scheduled service
I change the engine oil and filter every 3,000 miles or 6 months whichever comes first. (I'm old school) So at 6,000 miles I brought my Santa Fe Sport in for it's second oil change and service. The mechanic overfilled the oil. Took back next day, took me right in and redid the service. These things happen. Luckily no damage to my engine as it is not recommended to overfill the crankcase by a qt and a half. Idk maybe the mechanic thought I had a V6 vs a 4 cyl . But one would think he'd have checked the level after filling just saying.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 06/17/2016 05:16 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with

CH
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Claudette H.
Land O Lakes, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Wesley Chapel Hyundai is the best place to have your car serviced. Everyone is polite, professional and provide excellent service for my cars.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 06/17/2016 05:17 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with

WH
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William H.
Tarpon Springs, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Clean and nice no pressure sales gimmicks
Like to see add on equipment available to purchase like wheel cover and visor for cars on display with pricing ( like open parts store to shop while I wait )
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 06/09/2016 12:33 PM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with

Verified Customer
2013 Hyundai Elantra Co
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Horrible Customer Service
2 hours for an oil change!!! No multi inspection report given!!!
Not Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 06/08/2016 01:56 PM

Way too long for the service. Would like to offer you complimentary oil change and tire rotation.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with

WD
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William D.
Wesley Chapel, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Dropped off my car (after 4pm) without an appointment when I had several issues come up at once. James was a great service member and was able to call me back prior to closing and informed me of what services were needed and pricing. I received my car in better shape than when I left it. It drives like it is brand new! Thanks Hyundai of Wesley Chapel!
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 06/07/2016 12:56 PM

Thank you fo ryour response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with

GS
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Gary S.
Tampa, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mr Gary Smith
The service and the management headed by Sean. I won't go anywhere else. Everyone is truthful and they do not lie like Brandon Hyundai!!!
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 06/06/2016 10:59 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with

RF
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Ronnie F.
Dade City, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/28/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Good experience
They finish my maintained a lot sooner than expected
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 05/31/2016 07:35 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with

Verified Customer
Tampa, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great fast service
Yes
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 05/27/2016 01:51 PM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with

GH
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Gi Bin H.
Tampa, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Punctual and copurtesey
yes
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 05/27/2016 01:51 PM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with

BM
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Buenafe M.
Wesley Chapel, FL
2013 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service
Fast service, even though I did not make an appointment.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 05/27/2016 06:55 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with

MD
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Milan D.
Land O Lakes, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great place.
The staff is awesome. Sales and Service. I would definitely recommend this dealership to my friends and family. ♡
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 05/26/2016 11:59 AM

Thank you for your repsonse

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with

Verified Customer
Wesley Chapel, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Nice Job
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 05/26/2016 07:54 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with

Verified Customer
Plant City, FL
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
ggod staff
completed my oil change and 2 recall items in record time
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 05/23/2016 08:14 AM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with

MM
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Mary M.
Zephyrhills, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
The people are pleasant and treat you fairly
Nice people work here
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 05/20/2016 01:00 PM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with

Verified Customer
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Premier Customer Service
The best dealership for service in Pasco County.
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 05/20/2016 12:21 PM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with

Verified Customer
New Port Richey, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Car dealer
Good
Recommended
Troy M., Service Manager from Hyundai of Wesley Chapel responded on 05/20/2016 12:22 PM

Thank you for your response.

Nick Dorsey
813-751-0999
ndorsey@hyundaiofwesleychapel.com
Employees worked with
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