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SureCritic / Hyundai Dealer / Hyundai of Wesley Chapel / JAMES POWERS
JP

JAMES POWERS

Hyundai of Wesley Chapel
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1026 reviews)
69

Reviews of JAMES POWERS

JB
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John B.
Brandon, FL
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fast and great service
Worth the drive from Brandon
Not Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 05/15/2020 07:01 AM

Thank you so much for the 5 Star Review John! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
MF
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Mario F.
Ocala, FL
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
They’re very professional in what they do
5
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 05/12/2020 08:05 AM

Thank you so much for the 5 Star Review Mario! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
Verified Customer
Zephyrhills, FL
2018 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2020
verified customer Verified Customer
Category: Service
Great service
John Cate went out of his way to make sure that I was happy. They even washed my car due to the love bugs that were on it.
Recommended
Employees worked with
JP
JAMES POWERS
Verified Customer
Zephyrhills, FL
2006 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Go there since I got the car and never went anywhere else, always great service
Friendly, always..
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 05/06/2020 01:17 PM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
BH
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Brian H.
Zephyrhills, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Sevice call
I had to get a software update and oil chance and I was in and out in about 40 min, which was way quicker than expected because they were fairly busy. Great customer service.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 05/05/2020 07:20 AM

Thank you so much for the 5 Star Review Brian! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
Verified Customer
Land O Lakes, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Hyundai Servuce
Good job. I was helped very well.
Recommended
JOHN W C. from Hyundai of Wesley Chapel responded on 05/04/2020 12:18 PM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Employees worked with
JP
JAMES POWERS
Verified Customer
Zephyrhills, FL
2018 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2020
verified customer Verified Customer
Category: Service
Great service
John Cate went out of his way to make sure that I was happy. They even washed my car due to the love bugs that were on it.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/24/2020
Service Type: Repair
Category: Service
Adequate Service
As far as doing the service that is requested, they do a great job. The only problem is that sometimes I think they suggest service that is not required.
Recommended
JOHN W C. from Hyundai of Wesley Chapel responded on 04/24/2020 06:09 AM

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

JOHN W C. from Hyundai of Wesley Chapel responded on 05/11/2020 04:01 AM

Thank you for taking the time to rescore. It was my pleasure to help you. We look forward to helping you in the future. Sincerely, John Cate Hyundai Of Wesley Chapel Service Drive Manager.

Employees worked with
JP
JAMES POWERS
JP
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Joseph P.
Seffner, FL
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent Service
This is the best Hyundai dealer. Excellent Service and very friendly service personnel. Very pleased with the work they performed on my car. I will definitely use them to service my Hyundai.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 04/21/2020 01:40 PM

Thank you so much for the 5 Star Review Joseph! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
ES
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Enrique S.
Tampa, FL
2009 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent customer service
James Powers is definitely an asset to your dealership success!
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 04/17/2020 05:09 AM

Thank you so much for the 5 Star Review Enrique! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
Verified Customer
Tampa, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service!!
I needed my battery replaced and I am a college student so money is a little tight and they helped my so much by replacing my battery for no charge!!
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 04/16/2020 01:31 PM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
Verified Customer
Zephyrhills, FL
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly employees to take care of our needs
Very well organized dealership to have my car taken care of. With the world like it is right now it was reassuring that they used the proper cleaning techniques.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 04/14/2020 06:48 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
AL
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Angela L.
Zephyrhills, FL
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
Great fast friendly service
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 04/09/2020 05:33 AM

Thank you so much for the 5 Star Review Angela! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
RB
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Ramona B.
Zephyrhills, FL
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
I have been servicing my 2013 Hyundai Elantra at Wesley Chapel Hyundai since the car was new. They never try to over sell me on anything. The one thing that is important to me since I'm retired and on a fixed income, is that they will tell me if a particular service can wait a few weeks and what needs to be done now. The bottom line is that I trust them.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 04/03/2020 05:32 AM

Thank you so much for the 5 Star Review Ramona! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
BH
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Brian H.
Largo, FL
2019 Hyundai Kona
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/24/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Worst service ever!
Joke of a dealership. Service work is horrible. Lost my keys. Had 4+ visits for tint warranty work(still done wrong), missing paint on new car. Last visit my tires were maxed out to 49 psi( car is 33). They act like I'm a burden and annoying. Will never return to this location ever again!
Not Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 03/24/2020 12:13 PM

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
DM
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David M.
Valrico, FL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Treatment
All went great
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 03/24/2020 04:40 AM

Thank you so much for the 5 Star Review David! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
DT
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David T.
Zephyrhills, FL
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service!!!
Great Service!!!
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 03/20/2020 12:31 PM

Thank you so much for the 5 Star Review David! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
Verified Customer
Land O Lakes, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
waiting room
Very Clean and relaxing.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 03/16/2020 05:25 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
JS
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Jay S.
Wesley Chapel, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Hyundai of wesley chapel
Jame the service writer is the greatest
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 03/09/2020 11:45 AM

Thank you so much for the 5 Star Review Jay! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
LB
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Lea B.
Wesley Chapel, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Consistent good service
I've been taking my Elantra here for three years. Service is always good. Staff is respectful. Wait times are not too long. I always recommend this location when friends are looking for a new vehicle.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 03/06/2020 01:13 PM

Thank you so much for the 5 Star Review Lea! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
JM
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Jorge M.
Zephyrhills, FL
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good place no complaim
Very nice dealer and the people too.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 03/05/2020 05:54 AM

Thank you so much for the 5 Star Review Jorge! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
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