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SureCritic / Hyundai Dealer / Hyundai of Wesley Chapel / JAMES POWERS
JP

JAMES POWERS

Hyundai of Wesley Chapel
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1026 reviews)
69

Reviews of JAMES POWERS

Verified Customer
Land O Lakes, FL
2013 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The staff are very knowledgeable
None
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 12/26/2019 05:43 AM

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
XO
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Xavier O.
Tampa, FL
2019 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
.
Excellent people!
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 12/23/2019 08:32 AM

Thank you so much for the 5 Star Review Xavier! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
Verified Customer
San Antonio, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Yes
Yes
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 12/23/2019 05:31 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
KR
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Kurt R.
Zephyrhills, FL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Timely
Didn't waste hours waiting... they were prompt and kept me informed throughout my visit which was significantly shorter than expected
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 12/14/2019 05:12 AM

Thank you so much for the 5 Star Review Kurt! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
RR
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Roy R.
Tampa, FL
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellant service,
MY service adviser was James Powers , James was respectful, knowledgeable and very effient in handling myservice needs.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 12/13/2019 12:09 PM

Thank you so much for the 5 Star Review Roy! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
JW
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James W.
Tampa, FL
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
I had an appointment for 2 o’clock. They started working on it when I got there, And they finished it in great time. I was able to sit and wait for it without worrying that I might experience incredibly long delays like I might have experience at other dealerships.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 12/07/2019 05:35 AM

Thank you so much for the 5 Star Review James! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
DP
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Deadre P.
Brooksville, FL
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
I was looking to lease a new 2020 to upgrade , I had the privilege to deal with a 21 year old sales lady who was very professional.I was very pleased with her and would recommend her to my family and friends. Thank you Stephanie Lugo for your experience and patience with me.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 12/03/2019 01:23 PM

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
EQ
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Ernesto Q.
Zephyrhills, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
There's so much good about Hyundai's extended warrenty
Rear light assembly on trunk was collecting water inside, part replaced under warranty. Very satisfied.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 11/30/2019 05:37 AM

Thank you so much for the 5 Star Review Ernesto! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
DA
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Daniel A.
Spring Hill, FL
2020 Hyundai Veloster N
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service department
Much better this time around... very happy with visit
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 11/29/2019 12:31 PM

Thank you so much for the 5 Star Review Daniel! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
BM
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Brian M.
Brooksville, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Pleasent and modern waiting area and service representative constantly keeps you informed on the service process.
As stated above. Excellent service.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 11/29/2019 07:11 AM

Thank you so much for the 5 Star Review Brian! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
Verified Customer
Lutz, FL
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change
Overall
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 11/29/2019 07:09 AM

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
Verified Customer
Zephyrhills, FL
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Informative
They kept me informed via text messages which is great for me!
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 11/29/2019 07:16 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
SG
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Samuel G.
Zephyrhills, FL
2015 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
very accomodating
very accomodating
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 11/25/2019 07:36 AM

Thank you so much for the 5 Star Review Samuel! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
MM
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Micah M.
Zephyrhills, FL
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always greeted with a smile
Thank you for always making it easy at this service department. Always friendly service advisor and listens to all my needs
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 11/20/2019 01:29 PM

Thank you so much for the 5 Star Review Micah! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
CB
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Carolyn B.
Tampa, FL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick no hassle
Great
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 11/20/2019 05:37 AM

Thank you so much for the 5 Star Review Carolyn! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
Verified Customer
Wesley Chapel, FL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
People & Flexible Scheduling for
Was able to schedule service for my car on a Sunday and there’re was no long wait time. The Service manager was courteous and friendly.
Recommended
JOHN W C. from Hyundai of Wesley Chapel responded on 11/18/2019 04:15 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Employees worked with
JP
JAMES POWERS
Verified Customer
Wesley Chapel, FL
2014 Hyundai Santa Fe Sport
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Worse service ever here.
Poor communication leads to poor service.
Not Recommended
JOHN W C. from Hyundai of Wesley Chapel responded on 11/15/2019 01:21 PM

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Employees worked with
JP
JAMES POWERS
LK
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Larry K.
Sarasota, FL
2013 Hyundai Elantra Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Definitely worth the trip
I purchased my pre-owned vehicle in January 2019. I got 3 free oil changes. I live in Sarasota. So that is about a 50 mile trip one-way. I know I can get an oil change somewhere else and I know that I have passed a few other Hyundai dealerships on the way. I would highly recommend this dealership to anyone. Great people, great service and good prices for sales and service. I had some work done there in the past and they came in over $100 less than a local Sarasota dealership. No complaints at all. My services have always been a quick in and out.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 11/14/2019 12:45 PM

Thank you so much for the 5 Star Review Larry! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
Verified Customer
Brandon, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Happy Camper !
Service ,good as usual,no complaints.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 11/14/2019 07:26 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
FR
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Franklin R.
Wesley Chapel, FL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Faster than I thought...
To be honest I was expecting to spend a few hours getting my oil changed because that’s been my previous experience everywhere else. It only took 30 mins and they were polite and efficient despite the line of people.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 11/11/2019 05:58 AM

Thank you so much for the 5 Star Review Franklin! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JP
JAMES POWERS
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