Business Solutions
SureCritic / Hyundai Dealer / Eckert Hyundai / JAKE RITTER
JR

JAKE RITTER

Eckert Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(891 reviews)
87

Reviews of JAKE RITTER

WP
gravatar
William P.
Denton, TX
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Alwats Good at Eckart
IN and out on time. No overselling
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/04/2020 01:56 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
SS
gravatar
Susan S.
Denton, TX
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Easy and stress free service
They couldn’t have made it any more quick, easy and stress free getting my car serviced. From the quick and easy booking appointment online, to meeting me when I drove in, to the maintenance done quickly while I took a walk, and then presenting me the papers without even having to sign. Thank you!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/03/2020 08:59 AM

Thank you so much

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
LG
gravatar
Leslie G.
Argyle, TX
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good service experience
Service was prompt, timely and honest/accurate.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/28/2020 10:47 AM

Thank you so much for the great survey.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
TB
gravatar
Tommy B.
Corinth, TX
2014 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
5 star rating great service
every the great as usual.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/25/2020 06:56 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
TB
gravatar
Tyrone B.
Oak Point, TX
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
What makes this place so great is employees like Jakob Ritter. Jakob has always been willing to help us. Never been a Stranger.
Can't ask for anything or anyone better. Jakob Ritter is a leader as well as Don Wheeler...Two of your employees who need recognition. Thank you for caring.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/22/2020 04:02 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
CW
gravatar
Cindy W.
Frisco, TX
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Quick thorough service
Very pleased with the level of professionalism Nd quality of service/. Will return again!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/18/2020 06:15 AM

Thank you, Cindy and Brad.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
IR
gravatar
Inosencio R.
Fort Worth, TX
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
My Santa Fe
I love my dealership
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/16/2020 06:53 AM

Thank you so much for the review.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
Verified Customer
Coppell, TX
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great staff and great service
Always prompt in service appointments.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/15/2020 02:56 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
BR
gravatar
Barbara R.
Denton, TX
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service people are wonderful
I love how honest the service is...never pushing extra work to be done...actually giving me a choice of waiting on service that is not crucial at that time. Thank you
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/08/2020 06:06 AM

Thank you for the great comments.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
LW
gravatar
Lynne W.
Justin, TX
2017 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Happy loyal customer
I always get superb service at Eckert Hyundai!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/07/2020 01:48 PM

Thank you so much Lynne, you are the very best.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RC
gravatar
Robert C.
Lantana, TX
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Taking care of business
Attention to needs
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 04/22/2020 02:38 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
VF
gravatar
Vanesta F.
Flower Mound, TX
2006 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Loaner Car
The staff was very professional. Jakob R. was very patient with me, he explained all of the services that were being performed on my "baby blue". I had an issue with the steering wheel vibrating that the tech could not duplicate; Jakob found the problem and it was corrected. I appreciate that he took the time to address it and didn't right me off! I have been dealing with this particular dealership for 15+ years and have always been well cared for. They provided a Loaner car to me for the 3 weeks my car was being serviced, I REALLY appreciated not being stranded!
Thank you very much Eckert Hyundai :-), much love to ya!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 04/21/2020 01:54 PM

Thank you so very much for the kind comments and fantastic survey.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
TH
gravatar
Terry H.
Denton, TX
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
Always have prompt and friendly service!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 04/18/2020 06:36 AM

Thank you for the great survey.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RJ
gravatar
Rebecca J.
Lewisville, TX
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly service people
The service area is always clean, people are friendly and helpful.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 04/18/2020 06:35 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
KO
gravatar
Ken O.
Denton, TX
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Thanks
I want to use this small opportunity to say thank you guys for taking care of my cars in this difficult time, I'm honored. You guys have always been like a family to me. I don't think that I will be buying any other car make expect Hyundai because of the way y'all have been treating me. I wish and hope that other service departments in all the Hyundai dealership will be like you guys. Special thanks to Don for assembling a great team, kudos to you and your selfless work.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 04/15/2020 06:01 AM

Thank you so much Ken for the great survey. It is our pleasure to serve customers like you.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
MC
gravatar
Melvin C.
Lewisville, TX
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Eckert Service Department is the best
Past experience with auto service centers left me a bit defensive, just waiting for them to sell me a bunch of extras I didn't really need. Eckert Service has never, not once asked me to purchase anything beyond what I needed - not even an air filter! I appreciate being able to relax and know they are going to take care of my car without feeling the need to clean out my wallet. Thank you!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 04/14/2020 02:46 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
gravatar
Joshua C.
Argyle, TX
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Fantastic Dealership!!
Had a wonderful experience buying from Eckert Hyundai, wonderful people, have bought two cars from them. Their service department is incredible, many thanks to Don and everyone at Eckert Hyundai.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 04/01/2020 12:40 PM

Thank you so much sir, you are a great man.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
AW
gravatar
Alice W.
Denton, TX
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
On time and comfortable waiting room.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 03/24/2020 05:15 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
GJ
gravatar
Gary J.
Double Oak, TX
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
service
It's fun bringing the car in for service. In itself this says a lot. Every time the service is great. No waiting, no hassles, a job well done by experts. Thanks.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 03/19/2020 04:34 PM

Thank  you Gary.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
DB
gravatar
Darrin B.
North Richland Hills, TX
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Jake
When I go I always deal with Jake. I’ve always had amazing service from him!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 03/19/2020 04:34 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.