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SureCritic / Hyundai Dealer / Hyundai of St. Augustine / JUSTIN SPURLOCK
JS

JUSTIN SPURLOCK

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(297 reviews)
86

Reviews of JUSTIN SPURLOCK

EB
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Elizabeth B.
Saint Augustine, FL
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service Department
Each time I go in for service I am met by the advisor very quickly. Pick up is just as easy with a clean washed car to boot! Never try to sell me stuff I don’t need, which I very much appreciate. Staff is courteous, friendly and knowledgeable. Great service Department!
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 03/17/2021 07:00 AM

We appreciate you taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
JS
JUSTIN SPURLOCK
DS
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Derek S.
Elkton, FL
2015 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/23/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/11/2021
Service Type: Repair
Category: Service
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/12/2021 07:01 AM

 Thank you for taking the time to share your service experience with us and taking the time to speak with Justin today. We pride ourselves on keeping our guests safe and exceeding their expectations. We appreciate you allowing us to prove it.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
SR
STEVE RISLEY
Verified Customer
Saint Augustine, FL
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Saint Augustine Hyundai
Excellent all around ?
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/17/2021 11:53 AM

  Thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
HB
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Howard B.
Palm Coast, FL
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Warranty repair
Done in 60 minutes. Thank you
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/08/2021 01:09 PM

 We appreciate you taking the time to share your service experience and kind words with us. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
MB
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Michael B.
St. Augustine, FL
2018 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/29/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
15000 mile checkup
Overall excellent service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/31/2021 03:07 PM

 We thank you for taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
AL
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Arnold L.
Palm Coast, FL
2015 Hyundai Santa Fe Sport
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/19/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
A quality service department
You can rely on the service department of Hyundai of St. Augustine to keep your vehicle in good mechanical condition.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/20/2021 05:29 AM

 We thank you for taking the time to share your service experience with us. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
CC
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Carol C.
Jacksonville, FL
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Kona oil change
Friendly staff. Appointment was on time. I have a lease car so I mostly get oil changed. However, I did have an issue previously, and it was fixed. The waiting area is clean. Everyone wore masks.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/19/2021 06:29 AM

 We thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
JW
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Jack W.
Saint Augustine, FL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent
My appointment was on time. All repairs done & And received texts regarding updates during my appointment. They returned my car washed !
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/18/2021 11:59 AM

 We appreciate you taking the time to share your service experience and kind words with us. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
SW
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Sheron W.
Fernandina Beach, FL
2021 Hyundai Palisade
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/12/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Awful Smell
Thank you Justin,

I appreciate the service...now if we can just rid of that SMELL.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/13/2021 05:47 AM

 Thank you for sharing your service experience with us and your kind words for Justin. We have additional seating in the front of our showroom to assist with social distancing. We are committed to keeping you safe while exceeding your expectations.
 Happy new year. 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
Verified Customer
Palm Coast, FL
2015 Hyundai Santa Fe Sport
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/01/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
They did fine this time better. Have had many issues in past
They have improved!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/04/2021 06:19 AM

We thank you for taking the time to share your service experience with us. We are committed to keeping you safe while exceeding your expectations.
 Happy New year.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
MB
MARK BOSWELL
LM
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Lucy M.
Ormond Beach, FL
2014 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Scheduling an appointment was very easy
Service Writer, Justin explained in detail what service my car needed.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/17/2020 08:53 AM

 Thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
Verified Customer
St. Augustine, FL
2020 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/14/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Dealer
I would use them again
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/14/2020 10:08 AM

 Thank you for taking the time to share your service experience with us and your feedback. Our service team is committed to keeping you safe while exceeding your expectations.

 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
SM
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Sally M.
St. Augustine, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Fast, friendly service personnel.
Great reception personnel and waiting area inside and covered outside seating. Knowledgeable service personnel, great car selection and a Complimentary car wash with each service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/10/2020 05:36 AM

 We appreciate you taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
Verified Customer
St. Augustine, FL
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great!
Very eager to please the customer. I've been very happy with all my experiences there.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/10/2020 05:35 AM

 We appreciate you taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
JB
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James B.
Ponte Vedra, FL
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
N/A
We have expressed our satisfaction to our friends and recommend them to purchase a Hyundai Palisade.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/10/2020 05:34 AM

 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations. 
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
BH
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Beverley H.
Palm Coast, FL
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent service
Return to dealership as found excellent service.................
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 11/06/2020 02:52 PM

We greatly appreciate you taking the time to share your experiences with us and your kind words. We are truly blessed to have such wonderful guests. We are committed to keeping you safe while exceeding your expectations


Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

 

Employees worked with
JS
JUSTIN SPURLOCK
KP
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Karin P.
Green Cove Springs, FL
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Really nice people
Always a positive experience.
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 11/03/2020 07:59 AM

We greatly appreciate you taking the time to share your experiences with us and your kind words. We are truly blessed to have such wonderful guests. We are committed to keeping you safe while exceeding your expectations


Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
JS
JUSTIN SPURLOCK
RB
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Roman B.
Ormond Beach, FL
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service
The personnel were knowledgeable and courteous. The service was quick and was explained.
In the end the car was washed.
Good work Hyundai.
?
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/31/2020 09:36 AM

 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
Verified Customer
Saint Augustine, FL
2016 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Justin
Justin went out of his way to get body work approved when paint had peeled off the hood of my car.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/26/2020 01:35 PM

 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
MD
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Morris D.
St. Augustine, FL
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
excellenty customer service. Service Dept. next to none!
Manager Joe King conflict/resolution skills very adequate regarding customer satisfaction replacement need of keyless entry replacement system. Customer Service Assistant Justin very helpful in resolving issue at hand as well. Very professional staff. Have been a customer for seven years. Best attendant customer service I've had at any dealership in St. Augustine, FL.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/21/2020 02:26 PM

  Thank you for sharing your service experience with us and your kind words. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
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