JEFFREY WINCHEL

Hi Tim,

Thank you for taking the time to complete the survey for Jeff, we greatly appreciate the 5 star review.

Hi Roger,

Thanks for taking the time to complete the review for Jeff, we appreciate it.

 

Hi Van,

Thanks for reaching out, I have also sent your response up the chain for review and improvement. At this time it looks like all the recalls are completed. If one should pop up, we will look forward to asisting how we can.

Hi Steve,

Thank you for taking the time to complete the review for Jeff, I will pass it on. We will be reaching out via phone when the part arrives.

Hello,

Thank you for taking the time to complete the review for Jeff, I will pass it on.

Hi John,

Thanks for taking the time to compete the review for Jeff, I will pass on the good news.

I am sorry that you still feel this way. I am disappointed that on one hand you can praise the service on the Tucson and then when it doesn't go the way you are hoping, you bash the product and our staff by giving us the 1 star review. Even before this review, I had consulted up the chain of Hyundai and Zimbick. In both cases, I ran into a dead end on your behalf. Like I said, sorry you still feel this way.

Hi David,

I am sorry that you did not receive my emails in regards to your concern. I will reach out to you on Monday and we can review what I sent you on the phone. What would be the best time to call?

Thank you for taking the time to complete the review for Jeff, I will pass it on.

Thank you for taking the time to complete the review for Jeff, I will pass it on.

Hi Robert,

Thank you for the 5 star review for Jeff, I will pass it on.

Thank you for taking the time to complete the survey for Jeff, we appreciate it greatly.

 

Hi Tamara,

Thanks for taking the time to do the survey. We don't post comments unless we have permission. Let me know if you have any concerns.

Hi Linda,

Thanks for completing the survey for Jeff, I will pass it on.

Hello,

Thanks for providing some feedback on your service experience. Looking over the paperwork, I see you came in for a check engine light, air bag light and 4 recalls.  Upon arrival the car came in with some maintenance recommendations from Jeff. One concern that we round was the oil filter that has been used was physically too small. We have seen something like this cause problems for the customer down the road. Zimbrick and Jeff have a responsibility to keep your car in a safe and a reliable condition. Was there anything imparticular that you felt was too much? Please reach out to me.

Hi Deanna,

Please call me so we can review your experience.

Hello,

Thank you for gracious comments and 5 star review, greatly appreciated.

Hello,

Thank you for the 5 star review for Jeff, his direct number is 608-230-0643, please save it as he is the best contact point at the store.

Hello,

Thank you for the 5 star review, appreciate the time you took to complete it.

Hi Mitch,

I appreciate the talk and will see the alignment and noise through the process today/tomorrow.

Gordie will be there in a few minutes, rescore survey coming. 

Thank you for the 5 star review, I will pass it on to Jeff.