Business Solutions
SureCritic / Hyundai Dealer / Zimbrick Hyundai West / JEFFREY WINCHEL
avatar

JEFFREY WINCHEL

Zimbrick Hyundai West
Jeff has started with Zimbrick in 2001 at Saturn of Madison. When not at work Jeff enjoys spending time with his wife, kids, and grandkids. He also has a small hobby farm with cows, chickens, dogs, and cats. Jeff also enjoys watching the Packers games.
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(714 reviews)
72

Reviews of JEFFREY WINCHEL

LD
gravatar
Lienau D.
Madison, WI
2008 Hyundai Veracruz
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/10/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Major service done well
Had major service done. Had to wait 2 days for parts. Work was done well.
Recommended
Employees worked with
avatar
JEFFREY WINCHEL
Verified Customer
Madison, WI
2016 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Top notch.
The service staff are always professional.
Recommended
Employees worked with
avatar
JEFFREY WINCHEL
RH
gravatar
Robert H.
Edgerton, WI
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
30,000 mile service
Appointment went smooth.
Recommended
Employees worked with
avatar
JEFFREY WINCHEL
JS
gravatar
James S.
Belleville, WI
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Best service
We have never been disappointed. The service and staff are the greatest.
Recommended
Employees worked with
avatar
JEFFREY WINCHEL
MM
gravatar
Marcia M.
Mc Farland, WI
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Always good work.
Oil change and an additional repair completed in less time than I thought. Headed out early to finish my errands. I do appreciate this service dept.
Recommended
Employees worked with
avatar
JEFFREY WINCHEL
JL
gravatar
James L.
Argyle, WI
2012 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Professional fast Service at a very nice clean facility and atmosphere!
Great Service at a fair price... Standing behind the product that they sell.
Recommended
Employees worked with
avatar
JEFFREY WINCHEL
LN
gravatar
Lizbeth N.
Mazomanie, WI
2016 Hyundai Tucson
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/26/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Tucson
The display was changed and theres no way to get it back that I've found
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 08/27/2019 05:34 AM

Thank you for the feedback from your last visit.  I apologize your clock has stopped working.  The GPS satellite was updated on Aug 17th  and that caused some of the clocks to stop working.  Hopefully after our conversation you were able to get your clock working again.  If for any reason you have had other issues please let me know.
Thank you for your business and hopefully we will see you next time in.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
avatar
JEFFREY WINCHEL
Verified Customer
Fort Atkinson, WI
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
xxx
xxxx xxxxx xxxx
Recommended
Employees worked with
avatar
JEFFREY WINCHEL
Verified Customer
Madison, WI
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great experience
All the staff at Hyundai West were great. I felt like I was treated like family.
Recommended
Employees worked with
avatar
JEFFREY WINCHEL
Verified Customer
Oregon, WI
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Santa Fe
Great service
Recommended
Employees worked with
avatar
JEFFREY WINCHEL
MM
gravatar
Marcia M.
Mc Farland, WI
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Best service
Four new tires were installed while I waited. Well done!
Recommended
Employees worked with
avatar
JEFFREY WINCHEL
ES
gravatar
Eric S.
Mount Horeb, WI
2016 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/16/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
New Tires on a Busy Day
Service and the time taken to get the work done was great as expected. The service writers were very busy. I had to call Hyundai to check if my car was done. I couldn't get through to talk to a person. I showed up an hour and a half after the expected time my tires and alignment was suppose to be done. I saw my car completed in the parking lot but no one called me to say it was ready for pick up. The service desk person had to pull the work order out of the completed work bin and ring the sale up. Just a tad slow on communication, however, the work was done on time and was of high quality as usual.
Recommended
Employees worked with
avatar
JEFFREY WINCHEL
DS
gravatar
Donald S.
Madison, WI
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent
Service has been very reliable.
Recommended
Employees worked with
avatar
JEFFREY WINCHEL
EK
gravatar
Elizabeth K.
Janesville, WI
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oil change
The only comment I have is that they checked the air filter and it had just been changed a week before. The sheet with the different color boxes said that it needed to be changed. they put it in the yellow even though it was brand new. They also did not snap the cover back in place for the air filter.
Recommended
Employees worked with
avatar
JEFFREY WINCHEL
SZ
gravatar
Steven Z.
Cazenovia, WI
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good experience!
The staff was pleasant and we were able to use a loaner car to do our errands, which was wonderful!
Recommended
Employees worked with
avatar
JEFFREY WINCHEL
AT
gravatar
Arthur T.
Madison, WI
2010 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/12/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Need clearer communication
The work that we could afford was good. More needed to be done. But was outside our budget.
Recommended
Employees worked with
avatar
JEFFREY WINCHEL
Verified Customer
Madison, WI
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Always quick and reliable service.
Recommended
Employees worked with
avatar
JEFFREY WINCHEL
TB
gravatar
Timothy B.
Madison, WI
2018 Hyundai Ioniq Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
15,000 Service
Hyundai West couldn’t be better. Service manager, service staff, mechanics and sales are one great team. Will continue to give my business to this car dealership. Forgot to say the my Ioniq SEL just got 73 miles per gallon this week!
Recommended
Employees worked with
avatar
JEFFREY WINCHEL
Verified Customer
Madison, WI
2018 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Quality
I trust the work quality and people
Recommended
Employees worked with
avatar
JEFFREY WINCHEL
RK
gravatar
Roger K.
Oregon, WI
2017 Hyundai Ioniq Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service department
Very thorough, went over recommended maintenance per schedule (mileage & elapsed time), reasons for other items, and estimated costs were pretty much what final bill came in at.
Recommended
Employees worked with
avatar
JEFFREY WINCHEL
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.