Thank you for the wonderful review and recommendation.
We are happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles to come.
Michael Southern
Service Manager
We are disappointed too.
We designed our Car Care Express service to deliver speedy service to our customers. Oil changes and more while you wait. Our goal is to be under an hour including the car wash. As the city has opened up post Covid, we have found ourselves a bit overwhelmed and we've really been struggling to keep up. This visit was not typical and we would love the chance to prove this to you. We hope next time you're due you'll give myself or Ricardo a call, we'd really like to make this up to you.
Michael Southern
Service Manager
Emma we are sorry we didn't have better answers about your deade battery.
When your car was towed in the battery was completely flat. After we replaced it we checked both the starting and charging systems and found no abnormalities. We did treat your visit as an emergency and did our best to get you in, get you out, and get you back to your busy life as a travelling nurse. If we had seen anything we thought could leave you stranded we would have addressed it, but all evidence pointed to only a failed battery.
We are happy to share our findings with your selling / hometown dealer and we really are sorry there were no more conclusive answers during your emergency visit here. I do appreciate you taking the time to speak with me about your visit and we truly are sorry we couldn't find more under the circumstances.
Michael Southern
Service Manager
Thank you for the positive review and recommendation for Kelly Lara your advisor.
We are happy to be your Hyundai dealer and we look forward to serving you again.
Michael Southern
Service Manager
Thank you for the wonderful review and recommendation.
We are happy to be your Hyundai dealer and we look forward to serving you again.
Michael Southern
Service Manager
Wow! Thank you James, what a wonderful review and recommendation for Kelly Lara your advisor.
We're glad she took such excellent care of you and your Tucson. We know you come a long way to see us and it means a lot. Thank you for choosin us and we look forward to being here for you for all the years and miles ahead.
Michael Southern
Service Manager
Thank you Dale for the fantastic review and recommendation for Kelly Lara your advisor.
It has been our absolute pleasure to be your dealer and we look forward to being here for you for all the years and miles ahead.
Michael Southern
Service Manager
William thank you for the wonderful review and recommendation for Kelly Lara your advisor.
We are very happy to be your Genesis dealer and we look forward to being here for you for all the years and miles ahead. From your comments we believe the 2-star rating was recorded in error, but if there is anything we could do to better serve you please let us know.
Michael Southern
Service Manager
Thank you for the great review.
We are happy to be your Hyundai dealer and we look forward to serving you again.
Michael Southern
Service Manager
Thank you for the great review.
We are happy to be your dealer (and Costco taxi) and we look forward to serving you again.
Michael Southern
Service Manager
We're big fans of yours too Jordan.
Thank you for choosing us and we look forward to being here for you for all the years and miles ahead.
Michael Southern
Service Manager
Thank you for the wonderful review and recommendation.
We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.
Michael Southern
Service Manager
Thank you Megan for the wonderful review.
We agree, Kelly is pretty awesome. We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.
Michael Southern
Service Manager
Thank you for the wonderful review and recommendation.
We are happy to be your Hyundai dealer and we look forward to serving you again.
Michael Southern
Service Manager
Thank you for the great review.
We are happy to be your dealer and we look forward to serving you again.
Michael Southern
Service Manager
Thank you Norma and Cedric for the positive review.
We are very happy to be your Genesis dealer and we look forward to being here for you for all the years and miles ahead.
Michael Southern
Service Manager
Thank you for the great review.
We are happy to be your Hyundai dealer and we look forward to serving you again.
Michael Southern
Service Manager
Thank you for the wonderful review.
We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.
Michael Southern
Service Manager
Thank you Joseph for the wonderful review and recommendation.
We're glad that Kelly was able to get you in, get you out, and get you back to your Holidays smoothly. We're here for you when you need us and we look forward to seeing you again next visit.
Michael Southern
Service Manager
Thank you for the great review.
We are happy to be your Hyundai dealer and we look forward to serving you again.
Michael Southern
Service Manager