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SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / KELLY LARA
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KELLY LARA

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(155 reviews)
73

Reviews of KELLY LARA

OS
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Olga S.
Scottsdale, AZ
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent service department
Never a long wait and if you do wait it is always relaxing since they have fresh Starbucks coffee with bagels, sweets etc.
Service is excellent and I have never had a problem in the 5 years I have been going there.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/07/2020 08:30 AM

Thank you Olga for the wonderful review and recommendation.

It has been our absolute pleasure to be your dealership the many years now and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
MM
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Michelle M.
Phoenix, AZ
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Kelly
Kelly was fantastic!
Met my needs during the work week and was delightful to work with
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/18/2019 11:04 AM

Thank you for the fantastic review and recommendation for Kelly Lara your service advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
TD
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Thomas D.
Cave Creek, AZ
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Service review
Very professional
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/16/2019 03:32 PM

Thank you for the 5-star review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
DG
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Deryl G.
Phoenix, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Service department
Great service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/16/2019 03:31 PM

Thank you for Deryl the great review and recommendation.

We are very happy to be your Hyundai dealer and we look forward to seeing you again next visit - Go Bills!

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
Verified Customer
Scottsdale, AZ
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Service. Friendly customer staff, clean facilities, repairs completed on time
My car has been serviced at Earnhardt Hyundai dealership right from the very first oil change after new car purchase. Plan to come here for service till the car is sold in not too distant future.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/16/2019 03:30 PM

Thank you for the excellent review and recommendation.

We are very happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
JW
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Jayne W.
Scottsdale, AZ
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great, Fast Service
This was my first time at Earnhardt getting my new Tucson serviced. Kelly, my service advisor, was awesome, and the wait for a first time service was quick. I will definitely be bringing my Tucson back to Earnhardt for future service and repairs!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/12/2019 04:05 PM

Thank you for the wonderful review and recommendation for Kelly Lara your advisor.

We are very happy to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
LS
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Lyman S.
Scottsdale, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service
Ultra-positive!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/12/2019 04:00 PM

We've been doing this a while now haven't we Lyman?

It has been our absolute pleasure to be your dealership.  Thank you for your loyalty and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
KL
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Kristy L.
Phoenix, AZ
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
New tire
A road hazard nail in my tire I and could not find a tire until I contacted Earnhardt Hyundai. They found one right away and had me going again ASAP.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/12/2019 04:04 PM

Flat tires always seem to happen at the worst time.

We're glad the team was able to get you in, get you out, and get you back to your life.  Thank you for the great review and we look forward seeing you next time.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
MR
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Michael R.
Scottsdale, AZ
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The People Working There.
The organization is very warm and friendly wanting to help their customers make the best decisions for their automotive needs.

I have bought 3 vehicles in the last 6 years from this dealership ??
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/07/2019 08:08 AM

Michael, thank you for the wonderful review and for all your loyalty over the years.

It is our absolute pleasure to be your dealership and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
MW
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Michael W.
Scottsdale, AZ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent Experience
Nothing to complain about
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/05/2019 03:04 PM

Thank you Michael for the wonderful review.

We are happy to be your Hyundai dealer and we look forward to providing many more excellent experiences for you in the future.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
RA
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Ralph A.
Scottsdale, AZ
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Service Perforance
Excellent Job.These guys are outstanding!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/04/2019 03:23 PM

Thank you Ralph for the awesome review.

It has been our absolute pleasure to be your dealership and we look forward to working with you and Airpark Auto Detailing for many years to come.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
AP
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Alan P.
Scottsdale, AZ
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
service staff.
I return to Earnhardt Hyundai because of the quality of the service staff.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/29/2019 01:28 PM

So many years and Hyundais now Alan.

Thank you for all your loyalty over the years.  It has been our absolute pleasure to be your dealership and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
DW
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David W.
Phoenix, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Could not have been better
Kelly was terrific. My appt was for 11:30 but I had to drop it off first thing in the morning on my way to work. Maintenance was done by 11:00; 30 min before the were even scheduled to look at it! Courtesy met me at my house and took by back to dealership. Cost was exactly what I was told it would be.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/18/2019 03:11 PM

Thank you for the wonderful review and recommendation for Kelly Lara your advisor.

We are happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
HK
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Howie K.
Scottsdale, AZ
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Extremely satisfied with service.
Kelly made me feel very wel CV one and list er ned to my description of my issue. She also called and told me when it would be ready. A ride was provided by Gary and I am pleased with how the car is performing.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/12/2019 03:26 PM

Thank you Howie for the great review and recommendation for Kelly Lara your advisor and Gary our courtesy driver.

We are very happy to be your dealership and we look forward to being here for you for all the years adn miels ahead.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
Verified Customer
Scottsdale, AZ
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Hyundai Routine Service
Fast professional car wash
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/06/2019 03:57 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
RH
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Roberta H.
Scottsdale, AZ
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Service Dept
Friendly staff,very helpful
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/31/2019 11:05 AM

Thank you for the wonderful review and recommendation.

We are happy to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
RE
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Ray E.
Scottsdale, AZ
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service!
Kelly was very friendly and attentive.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/29/2019 11:09 AM

Thank you for the great review and recommendation for Kelly Lara your advisor.

We are happy to be your Hyundi dealer and we look forward ot serving you again.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
AN
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Allen N.
Carefree, AZ
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
ABC
I will not take my precious time to write a review.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/24/2019 10:42 AM

We appreciate your time and understand.

Thank you for the 5-star rating and if you'd like to review your visits next time you're in, feel free to ask for me personally.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
Verified Customer
Phoenix, AZ
2015 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service Department
Great customer service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/23/2019 03:17 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
Verified Customer
Phoenix, AZ
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service
Could not have asked for better service this time. Kelly was great and car was ready before estimated time.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/23/2019 03:12 PM

Thank you for the great review and recommendation for Kelly Lara your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
KELLY LARA
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