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SureCritic / Hyundai Dealer / Ken Garff Hyundai Surprise / KRISTINA M MIRANDA
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KRISTINA M MIRANDA

Ken Garff Hyundai Surprise
Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(273 reviews)
87

Reviews of KRISTINA M MIRANDA

SS
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Samantha S.
Surprise, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome service
Awesome service
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/21/2021 09:37 AM

Hi  Samantha

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers always get the very best service. I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
TR
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Troy R.
Peoria, AZ
2021 Hyundai Sonata Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Just another meaningless review
When you ask for a review on everything it takes away from the processs
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/21/2021 09:36 AM

Hi Troy

 Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers always get the very best service. I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
RS
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Roger S.
Surprise, AZ
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service Department
Dropping of the SUV, having it serviced and ready on time was perfect.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/21/2021 09:11 AM

Hi Roger
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
Verified Customer
Goodyear, AZ
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
The employees
Over and over again, Victor and his staff continue to do such an awesome job! They go the extra mile to make sure my vehicle is in good working order…

Thank you Victor and staff for a job well done! I appreciate you guys/gals very much and thank you for going the extra mile!!!

God Bless
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/14/2021 08:38 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you agian and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
CB
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Clayton B.
Surprise, AZ
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service experience,
Excellent service experience and very friendly and knowledgeable employees who go the extra mile to make sure everything is done in a timely and professional manner
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/13/2021 08:59 AM

Hi Clayton
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
MB
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Marie B.
Peoria, AZ
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
For Kristina Miranda
Ok,
Sorry Kristina Miranda, for doing this so late.I headed for California after this service. Thank you so much for your friendly, professional and prompt attention to make sure my car would get me to my destination safely. (And didn’t even have an appointment!)

Although this Hyundai dealership is further away,
Will be coming to you instead, you’re definitely over the top in every way.
Thanks
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/13/2021 08:56 AM

Hi Marie
Thank you so much for completing this survey. We appreciate you taking the time to share your ecxperience wifth us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service. I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and ofr the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
MB
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Michael B.
Buckeye, AZ
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Oil change
Always professional and courteous
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/13/2021 08:15 AM

Hi Michael
Thank you so much for completing this survey. We appreciate you takihg the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
RH
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Robert H.
Sun City West, AZ
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Dual Clutch Transmission Issue
Kristina Miranda was superb....couldn't ask for a better employee.
Not Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/13/2021 08:12 AM

Hi Robert
Thank you so much for completing this survey. We appreciate you taking the time to share the experience you had with Kristina and our team. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
CR
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Coralee R.
Tucson, AZ
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Professional and efficient
Excellent service and waiting area was clean and well stocked with beverages and snacks. I was in and out of there in under 45 minutes for a full check up, tire rotation, and oil change.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/12/2021 02:05 PM

Hi Coralee
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
Verified Customer
Surprise, AZ
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Best service department
This dealerships service department is amazing. Christina has always been so kind to my family and friends who have had service done. Willing to say best service department in AZ! They have always handled issues with my vehicles in a timely manner and went above and beyond to help. We have now bought several Hyundais simply because we no longer dread dealing with the service end of things as they come up.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/09/2021 01:19 PM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service!  I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
LT
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Larry T.
Surprise, AZ
2020 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Recommended
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/05/2021
Service Type: Repair
Category: Service
Satisfied Customer
Rodeo Hyundai has been the dealership of choice for service. When you enter the service drive you are greeted by a pleasant service writer with a smile. They take pride in getting you in and out as quickly as possible.
Recommended
KRISTINA M. from Ken Garff Hyundai Surprise responded on 07/06/2021 07:33 AM

GOOD MORNING THIS IS KRISTINA WITH RODEO HYUNDAI, I LEFT YOU A VOICEMAIL REQUESTING A RESCORE IF POSSIBLE ANYTHING LESS THAN A 5 DTAR IS NOT PASSING SO I DO APPRIATE THE RESCORE THANK YOU AGAIN FOR BEING A LOYAL ROEO HYUNDAI CUSTOMER 

KRISTINA M. from Ken Garff Hyundai Surprise responded on 07/07/2021 06:28 AM

THANK YOU LARRY BUT THERE IS A SEPERATE EMAIL SENT TO YOU THAT WILL BE THE RESCORE SO YOU CAN RATE ME AT THE 5 STARS IT WAS SENT TO YOU YESTERDAY 

Employees worked with
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KRISTINA M MIRANDA
RD
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Roxane D.
Goodyear, AZ
2021 Hyundai Tucson
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/02/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Follow up by service manager
Service manager called me to ensure future services would be excellent
Recommended
KRISTINA M. from Ken Garff Hyundai Surprise responded on 07/03/2021 07:02 AM

GOOD MORNING ROXANNE I SENT YOU OVER AN EMAIL REGARDING YOUR SURVEY 

KRISTINA M. from Ken Garff Hyundai Surprise responded on 07/06/2021 05:19 PM

thats great and i wanted to offer you a free oil change and rotation as well all i ask if you can fill out the rescore at 5 strs that would help us out alot as well please thank you 

Employees worked with
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KRISTINA M MIRANDA
DP
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David P.
Avondale, AZ
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Rodeo Hyundai is the best!
Kristina and Victor are the best! I only deal with those two. The customer service there and satisfaction is top notch. Thank you again for making me satisfied. I’m a loyal customer for life.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/02/2021 08:16 AM

Hi David
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us.  We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
SD
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Sylvia D.
Peoria, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Exceptions. Personnel
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/01/2021 02:38 PM

Hi Sylvia
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us.We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
Verified Customer
Peoria, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
They ran a diagnostic and found out I needed an update. Fixed me up and cleaned my car for free!
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/01/2021 08:20 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star  rating.

Employees worked with
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KRISTINA M MIRANDA
DW
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David W.
Wickenburg, AZ
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Rodeo Hyundai
Always have great service at Rodeo Hyundai. Very friendly, never a long wait and a very nice dealership.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 06/30/2021 08:24 AM

Hi David
Thank you so much for completing this survey. We appreciate your taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
CT
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Charles T.
Surprise, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very quick and friendly service
Very quick and friendly service
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 06/30/2021 08:12 AM

Hi Charles
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
MC
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Mathew C.
Surprise, AZ
2013 Hyundai Genesis Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service in the service department
I bought a 2013 genesis coupe from a dealership that had screwed me over, my engine was blown, I then brought it to Kristina at rodeo Hyundai and she helped me out tremendously my having all cost of repairs covered under Hyundai’s goodwill service! I really appreciate all of the hard work and dedication from rodeo Hyundai!! I will definitely make sure that all my coworkers that own a Hyundai go to this location for any sort of maintenance! Thank you so much for all of your help! Without you I wouldn’t have the car of my dreams driving!
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 06/29/2021 01:36 PM

Hi Mathew
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunty to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
DW
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Don W.
Buckeye, AZ
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Resolving issue
After explaining an issue with Alice Gonzales, she agreed I had a valid point and she immediately found a resolution to the problem.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 06/25/2021 02:16 PM

Hi Don
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! i am glad to see that reflected on your last. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
JR
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James R.
Surprise, AZ
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Windshield Replacement
On time and repair done in a timely manner.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 06/25/2021 08:18 AM

Hi James
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service!  I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
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