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SureCritic / Hyundai Dealer / Ken Garff Hyundai Surprise / KRISTINA M MIRANDA
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KRISTINA M MIRANDA

Ken Garff Hyundai Surprise
Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(273 reviews)
87

Reviews of KRISTINA M MIRANDA

FJ
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Florence J.
Surprise, AZ
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great service
My service writer was exceptional
I enjoyed her. Please keep her
Flo Johnson
ALICE G. from Ken Garff Hyundai Surprise responded on 08/30/2021 09:12 AM

Hi Florence
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
JK
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Joseph K.
Surprise, AZ
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Professional service, thank you
Very happy with the service
ALICE G. from Ken Garff Hyundai Surprise responded on 08/25/2021 08:42 AM

Hi Joseph
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
Verified Customer
Litchfield Park, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Service
Service department
ALICE G. from Ken Garff Hyundai Surprise responded on 08/23/2021 10:09 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
TD
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Thomas D.
Buckeye, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Car taken care of on time
Great service and kept me informed.
ALICE G. from Ken Garff Hyundai Surprise responded on 08/13/2021 08:46 AM

Hi Thomas
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service!  I am gald to see that reflected  on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
RG
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Robert G.
Sun City West, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellent
He feels that they’re very honest and they don’t try to con him our car always comes back really clean and nice which is nice and it’s excellent service
ALICE G. from Ken Garff Hyundai Surprise responded on 08/11/2021 08:19 AM

Hi Robert
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
DW
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Derrick W.
Litchfield Park, AZ
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Always take care of me each time I have an appointment.
Customer service is top notch.
ALICE G. from Ken Garff Hyundai Surprise responded on 08/10/2021 09:19 AM

Hi Derrick
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
Verified Customer
Surprise, AZ
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service with a smile
I came in without a appointment because I got off work early. I was treated as my business was important & was not putting them out because I was a walk-in. The work was done quickly & efficiently.The car was clean & I was on my way with a friendly smile.
ALICE G. from Ken Garff Hyundai Surprise responded on 08/09/2021 08:39 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
Verified Customer
Peoria, AZ
2008 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good price good service friendly customer service
I had to do my timing belt service, And they did a 21 point inspection. This help me detect any new service issues with my car. They did a good job on my car.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 08/06/2021 02:09 PM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best servicve! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the oppoortunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
AW
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Austin W.
Peoria, AZ
2011 Hyundai Genesis
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/05/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Horrible service very unhappy
Very unhappy went for a simple oil change and take the car home now it’s leaking and smoking and can’t be driven. Sent a worker to my house who they said did my oil change and he wasn’t even the one who did it. Very unorganized and with that i am out of work because my vehicle is no longer drivable
Not Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 08/05/2021 09:14 AM

Thank you for filling out this survey and sharing with us your experience you had with our team. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception.  I hope to speak to you to resolve this issue in the near future. Feel Free to contact me at 623-214-4100. I will be contacting you shortly to resolve this issue. We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.

 

 

Alice Gonzales

Business Development Coordinator

Employees worked with
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KRISTINA M MIRANDA
AS
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Albert S.
Surprise, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Christina in service did a great job very informative and . I got in early for my appointment and the maintenance was done quickly and they took great care of the issues
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 08/05/2021 08:57 AM

Hi Albert
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am gald to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
AH
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Anthoni H.
Buckeye, AZ
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Outstanding service!
They will take care of you and your car.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 08/05/2021 08:29 AM

Hi Anthoni
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with  us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
Verified Customer
Peoria, AZ
2019 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2021
verified customerVerified Customer
Category: Service
Its a known top car dealership
The service department did a good job on my air conditioning unite, all where polite and kept me informed of the matter. As far as getting my extended warranty book or paper work to explain what I paid extra for, I have yet to get any proof. I’ve asked for more than once.
Christina and her service department did an excellent job for me, thanks
Recommended
Employees worked with
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KRISTINA M MIRANDA
Verified Customer
Peoria, AZ
2019 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2021
verified customerVerified Customer
Category: Service
Its a known top car dealership
The service department did a good job on my air conditioning unite, all where polite and kept me informed of the matter. As far as getting my extended warranty book or paper work to explain what I paid extra for, I have yet to get any proof. I’ve asked for more than once.
Christina and her service department did an excellent job for me, thanks
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/02/2021
Service Type: Repair
Category: Service
4.5
Everyone was helpful with explaining the work and getting me to and from the Dealership.. the young man that took me home was very polite, he had manners ( which now a days is almost unheard of ) His parents have raised him right and he is quite an asset to the dealership,!
Recommended
KRISTINA M. from Ken Garff Hyundai Surprise responded on 08/03/2021 06:56 AM

THANK YOU, FOR YOUR SURVEY.

Employees worked with
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KRISTINA M MIRANDA
TC
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Thomas C.
Glendale, AZ
2020 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome
Great survive in a timely matter
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 08/03/2021 08:25 AM

Hi Thomas
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
SR
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Sheralynn R.
Wittmann, AZ
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service
They work very hard at making their customers happy!
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/27/2021 03:01 PM

Hi Sheralynn
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
Verified Customer
Sun City West, AZ
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast and friendly
Great place I bought 2 suvs there
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/27/2021 08:21 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
CT
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Charles T.
Surprise, AZ
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great and fast service
Great service
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/26/2021 09:06 AM

Hi Charles
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
DM
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David M.
Peoria, AZ
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Friendly staff and great service thank you Rodeo Hyundai
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/26/2021 08:49 AM

Hi David
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
Verified Customer
Surprise, AZ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
Took my vehicle to be serviced here and I am so happy i did. The waiting area offers plenty of seating, a tv for entertainment, free snacks and drinks, and even a small childrens area for them to color. As a mom of 3 this made my experience so much better. Not to mention my vehicle was serviced pretty fast compared to other places. I will definetly be returning.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/26/2021 08:44 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service!  I am glad to see that reflected on your last visit. We value your feedback as well as your business.. We look forward to seeing you again and for the opportuniity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
JW
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Janet W.
Buckeye, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Department
Fast dependable and reliable service
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/23/2021 01:02 PM

Hi Janet
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best servivce! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
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