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SureCritic / Hyundai Dealer / Hyundai of Wesley Chapel / Larry Rosecrants
LR

Larry Rosecrants

Hyundai of Wesley Chapel
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(187 reviews)
88

Reviews of Larry Rosecrants

ES
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Elton S.
Land O Lakes, FL
2017 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2021
verified customerVerified Customer
10
Category: Service
Lack of machanics
Understaffed in the shop no appointments available for a month so I droped it off for 8 days.
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/21/2021
Service Type: Repair
9
Category: Service
Warrenty work
Staffing levels in the shop need increase.
PAIGE P. from Hyundai of Wesley Chapel responded on 10/21/2021 05:41 AM

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
JJ
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Joanne J.
Prospect, PA
2019 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2021
verified customerVerified Customer
10
Category: Service
Service without pressure!!
When I scheduled this appointment I was concerned that I would have to have more work done than I could afford. Larry was very honest and didn't press me with more work that wasn't needed. Not often have I dealt with auto industry people I felt I could trust...I totally got a good first impression and felt very comfortable with Larry!
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/08/2021
Service Type: Maintenance
7
Category: Service
Larry cared more about my needs....doesn't happen often anymore!
I didn't need extensive service work, only an oil change and a new bulb in the brake light. Larry was very courteous and didn't try to push other service items on me. That meant more to me than he knew, and was a relief to my finances!!
PAIGE P. from Hyundai of Wesley Chapel responded on 10/09/2021 06:14 AM

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
Verified Customer
Land O Lakes, FL
2021 Hyundai Kona
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/27/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Kona Turbo
Service department knows the vehicle and gets it done in a reasonable amount of time
PAIGE P. from Hyundai of Wesley Chapel responded on 09/28/2021 07:22 AM

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
Verified Customer
Spring Hill, FL
2018 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2021
verified customerVerified Customer
10
Category: Service
Service Appointment
Service was a good experience, they cared about you having your car needs met in a timely manner and were as straightforward as possible during the process and went above and beyond.
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/24/2021
Service Type: Maintenance
8
Category: Service
Service
Service was a good experience, they cared about you having your car needs met in a timely manner and were as straightforward as possible during the process.
PAIGE P. from Hyundai of Wesley Chapel responded on 09/25/2021 07:03 AM

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
PQ
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Patrick Q.
Tampa, FL
2013 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/19/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Questionable ethics
Additional review of service. On a previous appointment, I was told I needed new front brakes. So before my long road trip in June, I called to make an appointment. I was told it would be two weeks. Didn’t work for me, so I went to tires plus. I still had more than 4mm left. So i went on my road trip with no problems. Now I am having tires plus do my brakes. Quit trying to up sell and more importantly, have integrity. I will buy more cars but not here if I don’t see improvement
Not Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/20/2021 06:41 AM

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
BB
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Bronislaw B.
San Antonio, FL
2020 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good people.
Service is great.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 12/12/2020 07:34 AM

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
Verified Customer
Zephyrhills, FL
2010 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/17/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly employees to take care of our needs
Employees explain clearly what needs to be done on the car.They answer any questions you might have.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 09/18/2020 05:49 AM

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
DP
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Dan P.
Tampa, FL
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
The best service.
Larry is quick and efficient. He keeping me informed of the proces. He is frendly and professional.
PAIGE P. from Hyundai of Wesley Chapel responded on 04/07/2022 10:39 AM

Thank you so much for the 5 Star Review Dan! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

 

Employees worked with
LR
Larry Rosecrants
Verified Customer
Tampa, FL
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service at Hyundai of Wesley Chapel
The service adviser is very important to the experience at Hyundai and Larry is the best!
PAIGE P. from Hyundai of Wesley Chapel responded on 04/06/2022 08:17 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
RL
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Robert L.
Land O Lakes, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2022
10
Category: Service
. Reaffirms my previous faith in Hyundia of WC
My experience on my last visit was the best in a very long time. Larry professional, courteous and knowledgeable. Thank you Hyundia of WS for this excellent employee. Especially in these very difficult time thru the Covid problems.
PAIGE P. from Hyundai of Wesley Chapel responded on 04/06/2022 08:16 AM

Thank you so much for the 5 Star Review Robert! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
SC
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Scott C.
Wesley Chapel, FL
2022 Hyundai Santa Cruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service Visit
The service and dealership is always very a tentative to the customer.
JOHN W C. from Hyundai of Wesley Chapel responded on 04/05/2022 06:34 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
DB
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Deanna B.
Lutz, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2022
10
Category: Service
Top notch service!!!
I had my first appt. last week for an oil change and also to get a recall on my SUV fix. Larry was my service advisor. He greeted me right away and explained/answered everything I needed to know about my service. He was very knowledgeable, professional, thorough and quick! He got me in and out of there in no time! Thank you so much Larry for your outstanding customer service!!!
JOHN W C. from Hyundai of Wesley Chapel responded on 04/05/2022 06:34 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
CS
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Candice S.
Land O Lakes, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Best service by far
Unbelievable service! So impress how quick, thorough, and informative Larry in service is. So super impressed on how they conduct bussiness! Hey guess, keep up the good work! You guys are amazing!
JOHN W C. from Hyundai of Wesley Chapel responded on 04/04/2022 06:51 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

 

Employees worked with
LR
Larry Rosecrants
LS
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Leshundra S.
Pensacola, FL
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great customer service
The best Hyundai I've been to! Staff is professional and get the job done.
PAIGE P. from Hyundai of Wesley Chapel responded on 03/31/2022 01:35 PM

Thank you so much for the 5 Star Review Leshundra! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
BW
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Brandy W.
Zephyrhills, FL
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great customer service
Great customer service
PAIGE P. from Hyundai of Wesley Chapel responded on 03/31/2022 01:34 PM

Thank you so much for the 5 Star Review Brandy! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
CC
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Cherie C.
Tampa, FL
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellent service
Friendly efficient staff and service
JOHN W C. from Hyundai of Wesley Chapel responded on 03/31/2022 07:05 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
LI
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Lauren I.
Zephyrhills, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Wonderful Experience
Larry and the team at Hyundai of Wesley Chapel made our experience as smooth and seamless as possible. They were helpful and professional. They got my car back to me quickly and it has run perfectly. We were very pleased with the service we received and highly recommend Hyundai of Wesley Chapel.
JOHN W C. from Hyundai of Wesley Chapel responded on 03/29/2022 02:03 PM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
JB
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Jennifer B.
Land O Lakes, FL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
I always get exceptional service when I call or come in.
I’ve been there about 3-4 times now and I have had no problems. I have been taken care of each time with quality and exceptional service. Thank you so much for helping me out every time!
JOHN W C. from Hyundai of Wesley Chapel responded on 03/29/2022 02:01 PM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
MS
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Michele S.
San Antonio, FL
2020 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2022
verified customerVerified Customer
10
Category: Service
nail in tire
Was taken in immediately. But wait was long
Employees worked with
LR
Larry Rosecrants
RP
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Rosa P.
Wesley Chapel, FL
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great service as always!!
Costumer service like a said before was excellent. Larry is friendly and knowledgeable! My car was ready on time. Hyundai Wesley Chapel is the best?
JOHN W C. from Hyundai of Wesley Chapel responded on 03/29/2022 07:11 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
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