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SureCritic / Hyundai Dealer / Hyundai of Wesley Chapel / Larry Rosecrants
LR

Larry Rosecrants

Hyundai of Wesley Chapel
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(187 reviews)
88

Reviews of Larry Rosecrants

BN
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Brenda N.
Zephyrhills, FL
2011 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Larry, service rep great, went out of his way to help , very nice, pleasant to deal with.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 05/25/2021 06:21 AM

Thank you so much for the 5 Star Review Brenda! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

 

Employees worked with
LR
Larry Rosecrants
AB
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Almalisette B.
Tampa, FL
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very professional
Personnel are very professional. Very clean environment. Quality work.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 05/25/2021 06:20 AM

Thank you so much for the 5 Star Review Almalisette! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

 

Employees worked with
LR
Larry Rosecrants
AK
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Arlene K.
Tampa, FL
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai Elantra
The Service Advisor Larry was knowledgeable and courteous.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 05/08/2021 02:16 PM

Thank you so much for the 5 Star Review Arlene! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
JL
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John L.
Temple Terr, FL
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
We had some small issues, but got through it satisfied.
We had a small problem with the wrong part arriving and not having my car for 2 days. I was able to sit with the Service Manager and talk things out and left very satisfied.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 04/20/2021 06:50 AM

Thank you so much for the 5 Star Review John! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

 

Employees worked with
LR
Larry Rosecrants
Verified Customer
Tampa, FL
2019 Hyundai Santa Fe Xl
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Love Hyundai!
Absolutely love my Hyundai and the service I received at Wesley Chapel Hyundai is amazing! I only go there for my routine maintenance needs and they take care of me and my car with courtesy, professionalism, and care, all in a timely manner. Great job!
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 04/17/2021 06:18 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
Verified Customer
Zephyrhills, FL
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nice, Hepful, Kind
Very helpful and not out to sell you everything they are considerate and let you know what is most important to fix.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 04/14/2021 08:03 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
RH
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Raleigh H.
Zephyrhills, FL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Service agent is honest.
I got things done that I had expected to come back for.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 03/02/2021 12:56 PM

Thank you so much for the 5 Star Review Raleigh! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

 

Employees worked with
LR
Larry Rosecrants
WM
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William M.
Zephyrhills, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Professional
Recommended
JOHN W C. from Hyundai of Wesley Chapel responded on 03/01/2021 05:06 AM

Thank you so much for the 5 Star Review Willaim! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

 

Employees worked with
LR
Larry Rosecrants
JV
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Jessica V.
Port Richey, FL
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service
Hyundai advisor Larry was always polite and did everything he could to get my car back on the road. He responded promptly to my calls and messages, continuously keeping me updated.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 02/20/2021 05:15 AM

Thank you so much for the 5 Star Review Jessica! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
JC
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John C.
Tampa, FL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Couldn’t be a better experience.
Well planed and professional service. On time and concise performance.
Recommended
JOHN W C. from Hyundai of Wesley Chapel responded on 02/03/2021 04:10 AM

Thank you so much for the 5 Star Review John! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Employees worked with
LR
Larry Rosecrants
MD
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Martin D.
Zephyrhills, FL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
They cleaned and vacuumed my car
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 01/22/2021 10:46 AM

Thank you so much for the 5 Star Review Martin! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
Verified Customer
Land O Lakes, FL
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Very helpful, reasonable, and time efficient!
Everyone here that I interacted with were very kind, willing to help, and time efficient. It felt like they genuinely cared about making my car buying experience an enjoyable one. And were willing to work with the budget I had planned for. Also the service team did a great job on my car and were very time efficient.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 01/14/2021 12:12 PM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
Verified Customer
Wesley Chapel, FL
2010 Hyundai Genesis Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Providing clear information.
Staff provided information in a manner that I understood. After all I am not a mechanic.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 01/02/2021 07:08 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
MC
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Megan C.
Tampa, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service
Employees are always so friendly
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 12/29/2020 01:13 PM

Thank you so much for the 5 Star Review Megan! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
AR
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Alexander R.
Wesley Chapel, FL
2020 Hyundai Palisade
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2020
verified customerVerified Customer
Category: Service
Re fixing the mess
What makes a service department great is not the fact that they are good at what they do. They are expected to do that, but more so, when they go beyond and above to fix something that has gone wrong. That in it self take more courage because you may need to take a loss to fix the damaged regardless of how small or big the problem may be. What is alway more important in any business or in life is what you do after the facts has been layout.

This is why I give the service department of Hyundai of Wesley Chapel a five star rating.

Keep on the great work.

Regard
Alex
Recommended
Employees worked with
LR
Larry Rosecrants
MI
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Michael I.
Tampa, FL
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Management
I am a Hyundai guy.
Love the product
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 12/17/2020 12:55 PM

Thank you so much for the 5 Star Review Michael! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
BB
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Bronislaw B.
San Antonio, FL
2020 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good people.
Service is great.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 12/12/2020 07:34 AM

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
Verified Customer
Land O Lakes, FL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Highly recommend
.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 12/03/2020 07:10 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
TE
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Tony E.
Zephyrhills, FL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai maintenance services
Good reception
Value services
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 12/02/2020 06:23 AM

Thank you so much for the 5 Star Review Tony! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
Verified Customer
Land O Lakes, FL
2012 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2020
verified customerVerified Customer
Category: Service
Dignified Diligence
I am very thankful for Johns wonderful help, charisma and attitude and all of his accommodations while servicing my vehicle. Larry was able to help me and able to guide me to Johns direction when additional help was needed. The hard working service they performed was admirable and the perseverance- unimaginable. Extremely respectful. Give them raises or a promotion please! They went beyond the bar of Hyundai excellence and set a wonderful face for the company.
Recommended
Employees worked with
LR
Larry Rosecrants
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