MARK A ATWOOD

Good Afternoon,

Thank you for your review of our service department and team. We appreciate your business and value your feedback.

We strive to deliver a 5-star experience to you while in for service, what can we do differently to earn a 5-star rating on your next visit?

Please let myself or any of the team members know if you have any questions about the service that we completed.

Thank you,

Good Morning,

     Thank you for your business and for your feedback about your service experience. If you would like to stop by at your convenience, we can gladly put a new sticker in. We apologize for the tire pressure not being correct.
      Please contact me if you have any questions about the service that was completed.

Thank you,

Good Morning,

     Thank you for your feedback and I have the parts department ordering the parts that you need and they will be mailed out as soon as they arrive.

Thank you,

Good Evening,

     The parts will be shipped out to you on 09/26/18. Thank you for reaching out to me to get this corrected.

Thank you,

Good Afternoon,

    Thank you for your feedback about your service visit. Is there a time available that you can bring your car in? Also would you be available to go for a test drive with us to verify the sound that you are hearing?
   Please feel free to contact me directly and I will set up your appointment to have it looked at.

Thank you,

Hello,

    Thank you for your feedback about your recent service visit. I will follow up with the tech that performed your inspection and diagnosis on your vehicle. We apologize for the inconvenience that we cased by not plugging that back in.

Please feel free to contact me if I can answer any questions that you may have.

Thank you,

Good Morning,

Thank you for your feedback on your recent service visit. We appreciate your business.

I wanted to go over the concerns that you had about your visit. Did you receive a copy of your multi point inspection at the time of check out? I would be glad to go over the information on that with you. I will also follow up with your advisor about you not getting the information communicated to you.

We do on occasion have to adjust the seat so the tech can move the cars in and out of the bays during service and try to get them back as close as we can I apologize for the inconvenience.

When the batteries are tested during the inspection we also do have to turn off the auto headlights to get an accurate test result, but we should have turned it back on after the test. I will make sure your tech is aware that he did not turn yours back on.

Please feel free to contact me directly if I can answer any questions that you may have about your service.

Thank you,

Hello,

    Thank you for your feedback. We appreciate your business. We would like to apologize for the confusion on picking your car up for service. 
     Please feel free to contact me if I can answer any questions that you may have. 

 Thank you,

Hello,
     Thank you for your business. May I ask what happened on your visit that resulted in your score? We strive to deliver 5-star service to our customers. 
    Please feel free to contact me if you have any questions. 

 Thank you,

Hello,
    Thank you for your feedback on your recent service visit. We appreciate your business. We try our best to stock the parts that are in the highest demand for our customers. Unfortunately we can not have every part for every year and model car on hand but we do expedite them to be shipped in as fast as we can.
     Please feel free to contact me directly if you have any questions.

Thank you,

Good Morning,
     Thank you for taking the time to complete this survey. Your feedback help us to make improvements to better service your needs. We strive for our customers to experience a 5-star experience with us. What could we do differently on your next service visit to earn a 5 star review? 
    Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Good Morning,

Thank you for your review of our service department and team. We appreciate your business and value your feedback.

We strive to deliver a 5-star experience to you while in for service, what can we do differently to earn a 5-star rating on your next visit?

Please let myself or any of the team members know if you have any questions about the service that we completed.

Thank you,


Thank you for your 5-star review. We appreciate your business.

Please let myself or any of the team members know if you have any questions about the service that we completed.

Thank you,

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your kind review of our service department and team. We look forward to seeing you in the future. 

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Good Afternoon,
    Thank you for your business and for your feedback on your experience with us. I will follow up with your advisor about the concern you have of going over the health of your vehicle after a service is performed. Please feel free to contact me if you have any questions that i can get addressed.

Thank you,

Good Morning,
    Thank you for your feedback. I will follow up with your advisor about your concern. Would you like me to set a time up to have you come back in and have it switched out to a full synthetic? Please feel free to contact me if I can help with setting up you coming back in.

Thank you,

Good Morning,

Thank you for your review of our service department and team. We appreciate your business and value your feedback.

We strive to deliver a 5-star experience to you while in for service, what can we do differently to earn a 5-star rating on your next visit?

Please let myself or any of the team members know if you have any questions about the service that we completed.

Thank you,

Good Morning,

Thank you for your review of our service department and team. We appreciate your business and value your feedback.

We strive to deliver a 5-star experience to you while in for service, what can we do differently to earn a 5-star rating on your next visit?

Please let myself or any of the team members know if you have any questions about the service that we completed.

Thank you,

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your review of our service department and team. We are looking forward to the completion of the updated lounge and showroom. Once it is completed we will have vending right in the waiting area.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Good Afternoon,
    
       Thank you for your business and for your feedback. I will also follow up with Hyundai to see if there are any other options for your car.  Please let us know if you have any questions that we can answer.

Thank you,

Good Afternoon,

Thank you for your review of our service department and team. We appreciate your business and value your feedback.

We strive to deliver a 5-star experience to you while in for service, what can we do differently to earn a 5-star rating on your next visit?

Please let myself or any of the team members know if you have any questions about the service that we completed.

Thank you,

Good Morning,

Thank you for your review of our service department and team. We appreciate your business and value your feedback.

We strive to deliver a 5-star experience to you while in for service, what can we do differently to earn a 5-star rating on your next visit?

Please let myself or any of the team members know if you have any questions about the service that we completed.

Thank you,