MA

MARK A ATWOOD

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(890 reviews)
85

Verified Customer
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer satisfaction.
Service dept is very efficient, very little wait time.
Recommended
Douglas B. from Voss Hyundai responded on 07/14/2020 04:12 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

WK
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Wendy K.
Miamisburg, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
July service
The technicians are always friendly and helpful
Recommended
Douglas B. from Voss Hyundai responded on 07/13/2020 04:28 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

GF
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Gerald F.
Springboro, OH
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/09/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great servicewhenever I go.
They did the service is in time.
Recommended
Douglas B. from Voss Hyundai responded on 07/10/2020 03:52 AM

Good Morning,

Thank you for your review of our service department and team. We appreciate your business and value your feedback.

We strive to deliver a 5-star experience to you while in for service, what can we do differently to earn a 5-star rating on your next visit?

Please let myself or any of the team members know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

Verified Customer
Franklin, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Easy to work with
They were easy to work with and did the work quickly
Recommended
Douglas B. from Voss Hyundai responded on 07/07/2020 04:25 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your great review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

CH
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Chet H.
New Carlisle, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great people, sales and service, bought car there
Great sales and service dealership, took care of everything during sale and service, would definitely go there if looking for a great, reliable vehicle
Get a Voss!
Recommended
Douglas B. from Voss Hyundai responded on 07/07/2020 04:22 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

TM
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Terry M.
Waynesville, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service staff is very friendly
The staff in the service department is always friendly. They keep you informed on what’s going on with your car and they don’t do anything without your approval.
I feel very comfortable taking my car there for everything it needs.
Recommended
Douglas B. from Voss Hyundai responded on 07/07/2020 04:22 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

CT
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Charles T.
Liberty Township, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great staff
Hi continue to take my hyundia to Voss for all of my service needs. I wouldn’t take my car anywhere else for service.
Recommended
Douglas B. from Voss Hyundai responded on 06/25/2020 11:08 AM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your continued business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

TD
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Thomas D.
Centerville, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Scheduled Service
Service is always done in a timely manner at a fair price.
Recommended
Douglas B. from Voss Hyundai responded on 06/22/2020 11:42 AM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

DL
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Dedra L.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service and nice people
Mark and the others are always professional and friendly.
Recommended
Douglas B. from Voss Hyundai responded on 06/16/2020 02:42 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your continued business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

GF
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Gilles F.
Newport, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Very professional
Great company, Great Personnel
Recommended
Douglas B. from Voss Hyundai responded on 06/16/2020 01:01 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

PL
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Paul L.
Centerville, OH
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Solid service
Hyundai service team is great - gets the job done, letting you know what they did and what they recommend for further service as needed
Recommended
Douglas B. from Voss Hyundai responded on 06/13/2020 05:06 AM

Good Morning,

Thank you for your review of our service department and team. We appreciate your business and value your feedback.

We strive to deliver a 5-star experience to you while in for service, what can we do differently to earn a 5-star rating on your next visit?

Please let myself or any of the team members know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

PM
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Patti M.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always great service !
These people are great They take pride in their work and it shows!
Recommended
Douglas B. from Voss Hyundai responded on 06/12/2020 12:28 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your continued business and your 5-star review of our service department and team.

I will be sure to let all of the team know how pleased you are with their efforts.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

LH
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Leanne H.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly
Mark Atwood and his team are always friendly. I get excellent, honest service every single time.
Recommended
Douglas B. from Voss Hyundai responded on 06/11/2020 02:17 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

HC
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Harry C.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer
The personnel was very professional and all the staff members were adhering to the CDC protocols. I felt comfortable and safe.
Recommended
Douglas B. from Voss Hyundai responded on 06/09/2020 02:17 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let me know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

SB
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Shari B.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always Over Achievers
I came in with the sensor for low tire pressure, without an appointment. I had a flat in the sidewall and it wasn’t repairable. The tire had to be ordered, this was Friday. Justin and Mark ordered it right away and let me leave with a loaner. I was more than happy just to be able to get back and forth to work for the weekend. Awesome service!
Recommended
Douglas B. from Voss Hyundai responded on 06/08/2020 02:49 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

I will make sure they know how pleased you are with their service. We appreciate the great personal feedback about or team members.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

BT
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Billy T.
Middletown, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Always receive great service on my vehicle at Voss Hyundai. Always communicating what is going on with my car while I’m waiting on it to be fixed.
Recommended
Douglas B. from Voss Hyundai responded on 06/08/2020 11:50 AM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your continued business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

JL
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John L.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Needed a new key fop
Friendly. quick and done right . What more can you ask for.
Recommended
Douglas B. from Voss Hyundai responded on 06/04/2020 12:41 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

JM
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Jeff M.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Outstanding
Thay went above and beyond in customer service! I was able get an appointment the next day with one phone call.
Recommended
Douglas B. from Voss Hyundai responded on 06/03/2020 04:34 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

Verified Customer
Bryan, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Very pleasant experience
I was greeted quickly and pleasantly. They called in a decent amount of time to let me know my car was ready. The individuals I dealt with treated me with respect and not like a dumb female, which was greatly appreciated.
Recommended
Douglas B. from Voss Hyundai responded on 06/03/2020 04:31 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

RS
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Robert S.
Summerfield, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service from Voss Hyundai
They scheduled my service as I requested and delivered as they promised. Work was done very professionally and the car runs very well now.
Recommended
Douglas B. from Voss Hyundai responded on 06/02/2020 01:51 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with
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