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SureCritic / Hyundai Dealer / Tameron Hyundai / MATT AUSTIN
MA

MATT AUSTIN

Tameron Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1003 reviews)
80

Reviews of MATT AUSTIN

JL
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James L.
Columbiana, AL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service and nice people at Tamaron Hyundai
Had regular service with oil change, but also had brakes replaced. Due with 107,000 miles on them. Glad to have 200,000 miles warranty . Keeping warranty up isn't cheap but a new car cost a lot more. Thank you Matt Austin for taking good care of my wife's and my Sonatas.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/16/2020 05:59 AM

Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
RY
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Robert Y.
Pelham, AL
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service and Fast!!
Service Representatives were nice and listened to my concerns.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/15/2020 12:34 PM

Thank you for the five star survey Robert.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
KD
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Kurt D.
Alabaster, AL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great experience ... just like always!
Attentive, friendly and thorough. Service here is top notch ... every time!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/12/2020 05:21 AM

We really appreciate the five star survey Kurt.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Deatsville, AL
2019 Hyundai Santa Fe Xl
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Department
It was only a one hour wait time for my car to be service on my last visit.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/10/2020 11:32 AM

We greatly appreciate the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
YS
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Yolandia S.
Hope Hull, AL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent
I refuse to take my Santafe any where else to be serviced. Me and my husband always receive excellent customer service!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/09/2020 05:35 AM

Mr. and Mrs Poole are the best. I really appreciate the comments in the survey. We look forward to your next visit with us.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Birmingham, AL
2017 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/04/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
The service went quickly and well. Just a little higher priced for an oil change than somewhere else!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/04/2020 05:50 AM

Thank you for the feedback . We greatly appreciate your business. 

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Helena, AL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Car service
Dependable, efficient service department.
Excellent, courteous, respectful service advisor -- Matt Austin.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/03/2020 12:33 PM

Thank you for the wonderful survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
Verified Customer
Birmingham, AL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very Good Service
Well trained people, always on time and understand our needs.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/02/2020 11:05 AM

Thank you for the survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
JK
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James K.
Birmingham, AL
2014 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellen service, as always
Always nice to deal with a customer-oriented service department.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/28/2020 01:40 PM

James

It is always a pleasure to service your vehicle. Thank you for the wonderful comments in the survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
Verified Customer
Sylacauga, AL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Wonderful service!
Tameron Hyundai has gotten me in and out the past two times I’ve used their service department! They’re honest and upfront about their prices, and I always leave with a smile.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/28/2020 07:27 AM

Thank you for the wonderful survey. We look forward to your next visit with us.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Clanton, AL
2018 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/27/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Long wait
2 hr 15 min wait
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/28/2020 05:12 AM

Thank you for the feedback .

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
JB
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Judy B.
Birmingham, AL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Convenience
Due to COVID19 I have not been able to get out and about since I am immunocompromised. Tameron picked up my car for 30000 tune up. They were professional, expedient, kind, and I was extremely pleased.
Recommended
MATTHEW A. from Tameron Hyundai responded on 05/18/2020 02:00 PM

Thank you for the great survey!

Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
YH
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Yetevia H.
Union Springs, AL
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Another Great experience
Thanks for a quick, thorough service!
Recommended
MATTHEW A. from Tameron Hyundai responded on 05/18/2020 02:01 PM

Thank you for the great survey! We appreciate your business.

Thanks,
Matt Austin
Assistant Service Manager

Employees worked with
MA
MATT AUSTIN
Verified Customer
Tuscaloosa, AL
2011 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/15/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service
N/A
Recommended
MATTHEW A. from Tameron Hyundai responded on 05/18/2020 02:01 PM

Thank you for the great survey! We appreciate your business.

Thanks,
Matt Austin
Assistant Service Manager

Employees worked with
MA
MATT AUSTIN
DT
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Debra T.
Sylacauga, AL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Wonderful customer service!
I contacted this dealership after the motor blew up in my car. While this was a recall my car was over the covered mileage and I was sure it would be denied. They replaced the motor with no questions asked. Hyundai stands behind their products and I'm proud to be an owner of one. The customer service was fantastic. They kept me informed every step of the way. I would recommend this dealership and Hyundai to anyone.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/18/2020 09:39 AM

Thank you for the wonderful comments in the survey Debra.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
MM
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Michael M.
Birmingham, AL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai service
Guys did a great job. It was ready when they said it would.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/18/2020 09:21 AM

Thank you for the wonderful survey Michael.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
KA
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Karima A.
Pelham, AL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome staff
Good service
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/11/2020 07:22 AM

Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Alabaster, AL
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Tire repair
Came in without an appointment due to a nail in the tire. Tire was patched and I was out in about thirty minutes. Great service.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/07/2020 06:16 AM

Thank you for the wonderful survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Mountain Brook, AL
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great
Fast service
Not Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/07/2020 06:15 AM

Thank you for the survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
SM
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Sharon M.
Mc Calla, AL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
It was my sixteen year old daughter first time taking a car to get an oil change, the staff was extremely nice and professional.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/06/2020 07:36 AM

Thank you for the five star survey Sharon.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
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