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SureCritic / Hyundai Dealer / Tameron Hyundai / MATT AUSTIN
MA

MATT AUSTIN

Tameron Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1003 reviews)
80

Reviews of MATT AUSTIN

Verified Customer
Sylacauga, AL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Wonderful service!
Tameron Hyundai has gotten me in and out the past two times I’ve used their service department! They’re honest and upfront about their prices, and I always leave with a smile.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/28/2020 07:27 AM

Thank you for the wonderful survey. We look forward to your next visit with us.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Clanton, AL
2018 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/27/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Long wait
2 hr 15 min wait
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/28/2020 05:12 AM

Thank you for the feedback .

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
JB
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Judy B.
Birmingham, AL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Convenience
Due to COVID19 I have not been able to get out and about since I am immunocompromised. Tameron picked up my car for 30000 tune up. They were professional, expedient, kind, and I was extremely pleased.
Recommended
MATTHEW A. from Tameron Hyundai responded on 05/18/2020 02:00 PM

Thank you for the great survey!

Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
YH
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Yetevia H.
Union Springs, AL
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Another Great experience
Thanks for a quick, thorough service!
Recommended
MATTHEW A. from Tameron Hyundai responded on 05/18/2020 02:01 PM

Thank you for the great survey! We appreciate your business.

Thanks,
Matt Austin
Assistant Service Manager

Employees worked with
MA
MATT AUSTIN
Verified Customer
Tuscaloosa, AL
2011 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/15/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service
N/A
Recommended
MATTHEW A. from Tameron Hyundai responded on 05/18/2020 02:01 PM

Thank you for the great survey! We appreciate your business.

Thanks,
Matt Austin
Assistant Service Manager

Employees worked with
MA
MATT AUSTIN
DT
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Debra T.
Sylacauga, AL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Wonderful customer service!
I contacted this dealership after the motor blew up in my car. While this was a recall my car was over the covered mileage and I was sure it would be denied. They replaced the motor with no questions asked. Hyundai stands behind their products and I'm proud to be an owner of one. The customer service was fantastic. They kept me informed every step of the way. I would recommend this dealership and Hyundai to anyone.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/18/2020 09:39 AM

Thank you for the wonderful comments in the survey Debra.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
MM
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Michael M.
Birmingham, AL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai service
Guys did a great job. It was ready when they said it would.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/18/2020 09:21 AM

Thank you for the wonderful survey Michael.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
KA
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Karima A.
Pelham, AL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome staff
Good service
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/11/2020 07:22 AM

Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Alabaster, AL
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Tire repair
Came in without an appointment due to a nail in the tire. Tire was patched and I was out in about thirty minutes. Great service.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/07/2020 06:16 AM

Thank you for the wonderful survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
SM
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Sharon M.
Mc Calla, AL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
It was my sixteen year old daughter first time taking a car to get an oil change, the staff was extremely nice and professional.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/06/2020 07:36 AM

Thank you for the five star survey Sharon.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CV
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Candice V.
Columbiana, AL
2016 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Amazing service
Every time I go in for an oil change or anything I always get great service. Everyone is always so nice and helpful.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/05/2020 01:42 PM

Thank you for the wonderful survey Candice. 

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
MM
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Melissa M.
Pell City, AL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service! Always!
I needed tires for my 2018 Hyundai Elantra! I called ahead of time and Dana placed an order for the tires I needed. They called me when they were in. I was nervous about going during the pandemic. But when I got there everyone was friendly but maintained social distancing. Matt knew exactly what I needed to have done. They called when it was ready! My Dad brought me back to pick it up. As usual with no problem! I drive from Pell City to have Tameron take care of my car from oil changes to replacing my tires!! I won't go anywhere else!! These guys are great! I'm single and I know they look out for me in taking care of my car!!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/04/2020 06:04 AM

Thank you for the wonderful comments in the survey Melissa.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
MM
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Maria M.
Springville, AL
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Again!
Just another visit to service my 2017 SanteFe.
It’s funny how they let the salesman who sold you the vehicle know that you’re going in so they come out and chat with you (and try to get you in another car!?)
Overall, another Great Again visit!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/30/2020 06:53 AM

Thank you for the five star survey Maria.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
WM
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William M.
Selma, AL
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Pampered oil change experience
I had the easiest and most pampered oil change at Tameron Hyundai. I was able to pull right up and was taken care of in approximately 30 mins, start to finish. While waiting I watched the news on their large screen tv, drank hot cocoa, and ate the provided chicken biscuit from a local restaurant. It was my best oil change experience by far.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/29/2020 06:40 AM

Thank you for the wonderful survey William.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
JL
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James L.
Columbiana, AL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Replacement of Sonota engine at no cost
After checking for unusual oil usage Hyundai determined that the engine needed to be replaced. Matt in the service department set up a time for the replacement. It was finished along with my radio and regular service at the given finish time. I appreciate Matt, the technician, and Tamaron Hyundai for great timely service.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/24/2020 05:26 AM

Thank you for the wonderful survey James.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
JF
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James F.
Birmingham, AL
2012 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service
I have been a customer since 2012. Since the first day when I bought my Equus at Tameron Hyundai I have felt like family. The Sales Dept was so friendly and helpful. The Service Dept also stands out. The Service Writer (Summer) was friendly and very helpful. She explained what was going on with my car and what they were going to do to fix it. They gave me a car to drive. The Corona Virus hit a couple of days after I brought it in and Joe the Service Mgr said not to worry they would get it fixed and back to me as soon as possible and they did. Everything was just like they said. My family has bought 5 automobiles from Tameron and I can honestly say it was because of the all of the people there from the Sales Dept and the Service Dept. I tell all of my friends if you need service work on your car take it to Tameron because you can trust them and they do quality work. Thanks Joe and Summer for another happy experience. You are the Best!!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/08/2020 07:48 AM

Mr. Finley

Thank you for the kind words in the survey. It is always a pleasure to see you.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
SE
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Stephen E.
Columbiana, AL
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Exceptional service!
The oil leak issue on my 2017 Santa Fe was taken care of in a very professional and courteous manner, with the least inconvenience to me. Very pleased with the service at Tameron Hyundai Hoover.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/01/2020 06:18 AM

Thank you for the survey Stephen . 

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
DW
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David W.
Remlap, AL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They always do a great job. I pass 2 other Hyundai dealer's to buy and service here
5 Stars all the way
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/31/2020 02:34 PM

Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
Verified Customer
Sterrett, AL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly
Everything was great as usual.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/30/2020 07:21 AM

Thank you for the wonderful survey .

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
MH
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Michael H.
Birmingham, AL
2020 Hyundai Veloster N
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/23/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Sales department is about what you would expect (not so great). Service department is good.
Sales department is about what you would expect (not so great). Service department is good. Had to have my entire engine replaced at 3k on my 2020 Veloster N - *Not Hyundai's fault* it was faulty oil filter put on my Firestone at 1st oil change. Anyway the whole thing was quick once they got the engine from the factory. Like 2 days maybe.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/24/2020 07:21 AM

Thank you for the survey Michael.

Joe Bajalia
Service Manager
Tameron Hyundai
JOE B., Service Manager from Tameron Hyundai responded on 03/24/2020 08:53 AM

Thank you for the survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
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