MC

Mary A Carter

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1096 reviews)
79

AH
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Athina H.
Alvarado, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Love my Elantra!
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 01/26/2021 06:35 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with

TO
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Trisha O.
Fort Worth, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Always a great experience. Mary does a great job.
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 01/21/2021 05:37 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with

MJ
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Melissa J.
Arlington, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
I love this place.
They are always fast and friendly. They also do what they can to help. Let's just say I would trust these people with my life and my families life. THANK YOU HILEY HYUNDAI OF BURLESON
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 01/19/2021 06:09 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with

PS
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Phillis S.
Fort Worth, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Customer Service
I need inspection and had went to several close to residence so zi decided to call Hiley and was told to bring it in without appointment I would be the next in line!
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 01/19/2021 06:08 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with

CC
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Courtney C.
Burleson, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast Service!
Got my car in right away and didn’t have a long wait! Plus a complimentary car wash!
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 01/12/2021 06:08 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with

JD
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John D.
Fort Worth, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Mary makes the visit great. Supper helpfull
I would recommend the Burleson service department to anyone needing quick professional service for their vehicle
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 01/11/2021 06:06 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with

DI
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David I.
Burleson, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Hiley Hyundai
Great advocate for the customer. Good service.
Recommended
Employees worked with

Verified Customer
Burleson, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great work
Always great
Recommended
Employees worked with

RT
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Rebecca T.
Cleburne, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Keep appointments on time
No further comments
Recommended
Employees worked with

LR
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Larry R.
Forest Hill, TX
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/26/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Keep improving ?
They do try to please their customers.
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 12/28/2020 06:32 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with

AJ
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Anita J.
Fort Worth, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
5️⃣ star
Great customer service will be my number 1 place to go to overall star I give it 10 out of 10. Maria c
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 12/22/2020 06:31 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with

RS
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Robert S.
Lubbock, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
??
??
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 12/16/2020 12:14 PM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with

NB
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Nicole B.
Arlington, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Everyone is very helpful and professional. My service advisor was exceptional! Dealership is clean and welcoming.
Exceptional dealership. I will only go there for my service and future car purchases.
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 12/16/2020 11:42 AM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with

MR
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Michael R.
Burleson, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service!!!
They do great work. You won't be disappointed.
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 12/14/2020 06:05 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with

LT
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Lou T.
Burleson, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
This is a great dealership to service your Hyundai.
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 12/14/2020 06:05 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with

RH
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Rebecca H.
Burleson, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service!!!
Always a pleasure to go in. Clean and nice area to wait in.
Thank you,
Becky
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 12/10/2020 06:44 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with

VS
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Virgie S.
Waco, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The BEST service department
I live in Waco (where there is a local Hyundai dealership), but for the past 2 years I've driven 60 miles to Burleson to get work done on my Genesis--whether it's an oil change, new tires or a repair. Why? It's the best dealership service department I've every worked with. Mary provides the steady leadership for the team. She looks out for the customer, gives honest feedback about whether the repair can wait or the more expensive option is worth it or not etc. I just had some work done with only a two hour window to get it completed. She put 2 guys on the job and had me out of there, with my car washed, in under 2 hours. Can't say enough good stuff. If you own a Hyundai/Genesis and haven't had an excellent service experience yet, make the trip to Burleson. It's worth the drive!
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 11/24/2020 05:36 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with

KD
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Keith D.
Crowley, TX
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/20/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Waited 2 plus hours for them to complete a scheduled oil change appointment. Everything else was a little above average but not on par to my other car's dealership (Mits).
Not Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 11/21/2020 06:35 AM

We are very concerned that you are not satisfied with your visit to our store.  I will look into this and we will reach out to you to see what we can do to make this right.  

Best Regards,

Ryan Sigman
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with

AC
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Annette C.
Burleson, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Outstanding Customer Service
I have had several Hyundia’s and I am very pleased with the service department. Mary in service is outstanding. She is professional, knowledgeable and very kind. Mary goes above and beyond to make sure I get the best service.
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 11/14/2020 06:04 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with

Verified Customer
Alvarado, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very friendly and trustworthy
I have been going to Hiley Hyundai for years. I have never been disappointed. Love the staff! I love that they have the mechanics take a video with an overview of the status of your vehicle and send it to you so you can see the status of your vehicle.
Recommended
RYAN S. from Hiley Hyundai of Burleson responded on 11/13/2020 02:10 PM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Ryan Sigman 
Service Manager
Hiley Hyundai Of Burleson

817-945-9900

Employees worked with
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