MM

MARIO MACIAS

#1 IN THE NATION
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

MS
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Mike S.
Casa Grande, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Service
I live in Casa Grande, & drive the distance because I think it’s worth it.
Recommended
Cara M. from San Tan Hyundai responded on 03/19/2021 01:42 PM

Mike,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

RP
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Russell P.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Always Great Service
Everyone working at Santan Hyundai is top notch. I have never had a bad experience there. Mario in the service area, in particular, has made getting any maintenance action actually enjoyable.
Recommended
Cara M. from San Tan Hyundai responded on 03/18/2021 12:27 PM

Russell,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

BD
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Bill D.
Maricopa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service for a Great price
The staff at San Tan Hyundai have serviced my car for years. I would not go anywhere else. Mario, my service rep, always keeps me updated on the status of my repairs and works with me to get dates scheduled for service. I have peace of mind about my car's performance and safety. San Tan Hyundai is the best for me. I have tried others before coming to San Tan Hyundai so I truly know what I'm talking about.
Recommended
Cara M. from San Tan Hyundai responded on 03/17/2021 04:19 PM

Bill,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

JB
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James B.
Sun Lakes, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Service repair
Mario was great , he always gets right on it! & most important gets back to me immediately! I like to be informed, & what options I have!??
Recommended
Cara M. from San Tan Hyundai responded on 03/10/2021 10:25 AM

James,
Thank you for your response. We appreciate you taking the time to recognize Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

WW
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William W.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Customer Service
Your Customer Service employees! Even if I had a bad experience! Mario “ The Man “ Macias would some how would smooth it over!
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 03/07/2021 05:23 AM

Good morning.  Thank you for responding to our survey.  We never want you to have a bad experience but you are correct we will do our best to turn it around if our process breaksdown.  We look forward to seeing you next time.  Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230

CM
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Cara M.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Awesome!
Thank you for the outstanding service once again, San Tan Hyundai!!
Recommended
Cara M. from San Tan Hyundai responded on 03/02/2021 03:12 PM

Thank you for your response!


LH
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Laura H.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Service at Hyundai
I always have the best service at Hyundai
Recommended
Cara M. from San Tan Hyundai responded on 02/25/2021 09:49 AM

Laura,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

CA
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Cynthia A.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service!
I’ve had my Hyundai for three years. I can’t say enough about how great their service is and how they treat their customers. They make sure that we are well taken care of from the time you arrive all the way to the end of your visit. Each time I’ve had to go in there for oil changes, preventative maintenance etc. I’ve always been treated the same. It’s not a one time thing they really care about their customers.
Recommended
Cara M. from San Tan Hyundai responded on 02/24/2021 12:47 PM

Cynthia,
Thank you so much for taking the time to provide your comments. We appreciate you recognizing Mario for his excellent customer service. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

MC
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Mona C.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Dealership
I love going to the San Tan Hyundai dealership. Everyone is very friendly and helpful. I have bought 3 vehicles from them and would highly recommend them to anyone. Looking for a great deal and service.
Recommended
Cara M. from San Tan Hyundai responded on 02/19/2021 10:57 AM

Mona,
Thank you so much for your feedback! We appreciate you and your continued loyalty. We are here if you need anything. Have a great weekend!

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Queen Creek, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Survey
Clean facility, very organized and the associates are polite.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 02/14/2021 09:34 AM

Good morning.  Thank you for responding to our survey with the great comments.  We truly appreciate it and look forward to seeing you next time.  Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230

FS
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Frederick S.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Service
Great service
Recommended
Cara M. from San Tan Hyundai responded on 02/11/2021 02:57 PM

Frederick,
Thank you for your response. We appreciate you and your business. Have a great day.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Chandler, AZ
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/11/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Excessive wait time
See prior comments
Not Recommended
Cara M. from San Tan Hyundai responded on 02/12/2021 02:46 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

CM
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Cara M.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
WONDERFUL!
I am extremely happy my regular quick lube advisor, Mario moved over to be a Main Line advisor. Now he can handle the extensive repairs that my car needs and may need in the future. I know I am in good hands when I am at San Tan Hyundai. From their greeters to cashiers! Keep up the great work! It's no wonder they are #1 in the Nation for the fourth time in a row! :)
Recommended
Cara M. from San Tan Hyundai responded on 02/09/2021 12:36 PM

Cara,
Thank you for your response. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Awesome Service Team
Awesome Service Team...very friendly and caring :)
Recommended
Cara M. from San Tan Hyundai responded on 02/03/2021 02:12 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

MM
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Mario M.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fast, friendly and honest service
Been bringing my car for a few years for service. Always the best service available.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 01/31/2021 05:12 AM

Good morning.  Thank you for responding to our survey with the great comments.  We truly appreciate it and are happy that you are part of the San Tan Hyundai family.  We look forward to seeing you next time.  Have a wonderful weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230

RS
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Roberto S.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent
⭐️⭐️⭐️⭐️⭐️
Recommended
Cara M. from San Tan Hyundai responded on 01/26/2021 10:06 AM

Roberto,
Thank you for your response. We appreciate you and your business. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Sun Lakes, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
The whole company appears to be well run.
I gave my review in thy beginning.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 01/24/2021 05:11 AM

Good morning.  Thank you for responding to our survey with the great comments.  We truly appreciate it and look forward to seeing you next time.  Thank you again and have a wonderful weekend.  

Robert Bullard
Parts and Service Director
(480) 517-5230

KP
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Kimberley P.
Mesa, AZ
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2021
verified customer Verified Customer
Category: Service
Mechanics did a great job!
Want to say how much we appreciate Mario and his team for doing a great job communicating and repairing our vehicle.

Thanks so much!
Recommended

MJ
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Maria J.
Casa Grande, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service.
I have owned 2 Hyundai always a great price.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 01/21/2021 10:13 AM

Good morning.  Thank you for responding to our survey with the great comments.  We truly appreciate it and look forward to seeing you next time.  Have a great day.  

Robert Bullard
Parts and Service Director
(480) 517-5230

KP
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Kimberley P.
Mesa, AZ
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2021
verified customer Verified Customer
Category: Service
Mechanics did a great job!
Want to say how much we appreciate Mario and his team for doing a great job communicating and repairing our vehicle.

Thanks so much!
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/20/2021
Service Type: Repair
Category: Service
Venue repair
The staff was great we have no complaints about that. We are worried about the length of time it took to get the parts to repair the car. It is a new Venue and this is the 2nd major repair done.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 01/21/2021 12:14 PM

Good afternoon.  Thank you for taking time to speak with Mario.  I understand your concern over a couple repairs early into your ownership but please know that Hyundai is a great company with the best warranty in the market.  It's a good chance you won't have any concerns anytime soon but if you do please know that we are here for you.  Please do not hesitate to reach out to me at anytime if you need my assistance.  Thank you again and have a great day.  

Robert Bullard
Parts and Service Director
(480) 517-5230
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