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SureCritic / Hyundai Dealer / Napleton's West Palm Beach Hyundai / NICHOLAS PALERMO
NP

NICHOLAS PALERMO

SERVICE ADVISOR
Napleton's West Palm Beach Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(143 reviews)
41

Reviews of NICHOLAS PALERMO

JV
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Jazmin V.
Palm Springs, FL
2013 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2019
verified customer Verified Customer
Category: Service
A1 advisor
The customer service experience with the advisors are a pleasure especially my preferred advisor Nick..
Recommended
Employees worked with
NP
NICHOLAS PALERMO
SERVICE ADVISOR
VA
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Virginia A.
Lake Worth, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
WPB Hyundai
Nicholas at West Palm Beach Hyundai is the best! Very attentive & caring. I always feel like he takes care of my car when I’m there!
Recommended
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 11/25/2019 05:00 AM

THANK YOU

Employees worked with
NP
NICHOLAS PALERMO
SERVICE ADVISOR
RC
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Rosa C.
Lake Worth, FL
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Service
Ernie Revueltos provided excellent service
Recommended
ERNIE R. from Napleton's West Palm Beach Hyundai responded on 11/20/2019 02:03 PM

THANK YOU

Employees worked with
NP
NICHOLAS PALERMO
SERVICE ADVISOR
JV
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Jazmin V.
Palm Springs, FL
2013 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2019
verified customer Verified Customer
Category: Service
A1 advisor
The customer service experience with the advisors are a pleasure especially my preferred advisor Nick..
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/18/2019
Service Type: Maintenance
Category: Service
A1 advisors..
My service advisor Nick goes over and above to make my experience and visit a great one... when he knows things haven’t been going quickly and knows I am limited on time, he gets me in and out and always updated! Thank u always!
Recommended
ERNIE R. from Napleton's West Palm Beach Hyundai responded on 11/18/2019 04:30 PM

THANK YOU FOR THE RESPONSE 

ERNIE R. from Napleton's West Palm Beach Hyundai responded on 11/26/2019 08:21 AM

THANK YOU FOR THE RE-SCORE 

Employees worked with
NP
NICHOLAS PALERMO
SERVICE ADVISOR
Verified Customer
West Palm Beach, FL
2019 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/18/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Professionals
Nick..nice guy..good customer service
Recommended
ERNIE R. from Napleton's West Palm Beach Hyundai responded on 11/18/2019 04:29 PM

THANK YOU

Employees worked with
NP
NICHOLAS PALERMO
SERVICE ADVISOR
Verified Customer
Palm Beach, FL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Wonderful car service at Napleton’s,...
Nick Palermo will check your car in and choose the best service for the best price.

Napleton’s West Palm Beach technicians are amazing,...your car drives beautiful after their service.

Thank you, Nick and Napleton’s!

Nancy Gardiner
Recommended
ERNIE R. from Napleton's West Palm Beach Hyundai responded on 11/17/2019 05:01 PM

THANK YOU

Employees worked with
NP
NICHOLAS PALERMO
SERVICE ADVISOR
DG
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David G.
Vlg Wellingtn, FL
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Nick does it again!!
As always, Nick was right on top of things. He always delivers what he promises, and it is always a pleasure to work with him when my car comes in to you. Thanks, Nick!
Recommended
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 11/14/2019 12:25 PM

THANK YOU

Employees worked with
NP
NICHOLAS PALERMO
SERVICE ADVISOR
RP
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Roxanne P.
Palm Beach Shores, FL
2015 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendliness of the service crew
Promised timely manner. Answer questions as honest as possible.
Recommended
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 11/11/2019 01:35 PM

THANK YOU

Employees worked with
NP
NICHOLAS PALERMO
SERVICE ADVISOR
JP
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Joanne P.
Vlg Wellingtn, FL
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
very good service
everyone very helpful.
Recommended
ERNIE R. from Napleton's West Palm Beach Hyundai responded on 11/08/2019 01:53 PM

THANK YOU

Employees worked with
NP
NICHOLAS PALERMO
SERVICE ADVISOR
Verified Customer
Royal Palm Beach, FL
2018 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oil Change
All good
Recommended
ERNIE R. from Napleton's West Palm Beach Hyundai responded on 11/06/2019 02:32 PM

THANK YOU

Employees worked with
NP
NICHOLAS PALERMO
SERVICE ADVISOR
BS
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Bill S.
Lake Worth, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Customer service rep. Nick
Nick was geeat
Recommended
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 11/04/2019 10:42 AM

THANK YOU

Employees worked with
NP
NICHOLAS PALERMO
SERVICE ADVISOR
PA
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Paula A.
West Palm Beach, FL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Hyundai Happiness
I have known Mike Clancy for over 9 years. He is always professional, courteous, extremely supportive and knowledgeable. He has my best interest for servicing my vehicle. His bright smile and positive attitude makes the wait time go quickly.
Recommended
ERNIE R. from Napleton's West Palm Beach Hyundai responded on 10/28/2019 12:50 PM

THANK YOU

Employees worked with
NP
NICHOLAS PALERMO
SERVICE ADVISOR
GF
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George F.
West Palm Beach, FL
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
My Sonata
Thanks for the Great Service and the Sandwich snack and French Vanilla Cappuccino. And Car Washes.
Recommended
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 10/25/2019 04:59 AM

THANK YOU

Employees worked with
NP
NICHOLAS PALERMO
SERVICE ADVISOR
MR
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Mary R.
West Palm Beach, FL
2010 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Hyundai
The reason I love coming to Napleton Hyundai is because I work and can get my car service on a weekend and even on a Sunday. Each Service Rep has been kind and really works hard to give me the best deal. Nicholas is my latest Rep and he is very kind, too. He has helped me keep my car in great shape. The mechanic who worked on my car told Nicholas that he was impressed with my car and if I ever wanted to sell it, to please let him know. That really made me feel good. Taking care of your oil changes and everything else matters.
Recommended
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 10/23/2019 12:02 PM

THANK YOU

Employees worked with
NP
NICHOLAS PALERMO
SERVICE ADVISOR
KL
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Kate L.
Lake Worth, FL
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service department
I had the pleasure of working with Nicholas in service. Not only was he prompt and efficient, he was effective and nothing short of satisfactory. Thanks Hyundai! Get more nicks!
Recommended
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 10/23/2019 04:59 AM

THANK YOU

Employees worked with
NP
NICHOLAS PALERMO
SERVICE ADVISOR
GB
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Gary B.
Vlg Wellingtn, FL
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
great service by Nick
NICK was super to deal with and provided excellent service
Recommended
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 10/21/2019 05:10 AM

THANK YOU

Employees worked with
NP
NICHOLAS PALERMO
SERVICE ADVISOR
DK
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Debbie K.
West Palm Beach, FL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Hyundai awesome
Excellent service and promotes this trip.
Recommended
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 10/14/2019 01:12 PM

THANK YOU

Employees worked with
NP
NICHOLAS PALERMO
SERVICE ADVISOR
PM
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Paul M.
Pompano Beach, FL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
I brought my 2019 Hyundai Santa Fe for its initial service. The Service advisor Nick was very friendly and helpful, everything was done properly and relatively quickly, and I was even able to get some work done while waiting because of the good WiFi connection. Thanks for making this a pleasant experience.
Recommended
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 10/14/2019 12:36 PM

THANK YOU

Employees worked with
NP
NICHOLAS PALERMO
SERVICE ADVISOR
JE
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Julio E.
Vlg Wellingtn, FL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Very professional
Gabriel Escobar knows what he is doing, and he does it excellent!
Recommended
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 10/10/2019 05:12 AM

THANK YOU

Employees worked with
NP
NICHOLAS PALERMO
SERVICE ADVISOR
LK
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Lori K.
Lake Worth, FL
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service Nicholas
Enjoyed dealing with the service advisor Nicholas made my experience enjoyable
Recommended
Mike C., service mgr from Napleton's West Palm Beach Hyundai responded on 10/05/2019 05:48 AM

THANK YOU

Employees worked with
NP
NICHOLAS PALERMO
SERVICE ADVISOR
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