When our customers leave here happy, that makes us happy.
Thank you for the 5 stars.
We appreciate your feedback and look forward to making your experience with us to be even better one next time.
We always appreciate positive feedback from our customers.
Thank you for the 5 stars.^^
When our customers leave here happy, that makes us happy.
Thank you for the 5 stars.^^
It’s unfortunate the service did not meet your expectations. Please call us if we can help you in the future.
Thank you for filling out the survey.
Thank you so much for re scoring.
Your kind words are much appreciated.
It’s unfortunate the service did not meet your expectations. Please call us if we can help you in the future.
Thank you for taking your time and fill out the survey.
We also appreciate the 5 stars!
Thank you for the great review.^^
Sean Kim It’s unfortunate the service did not meet your expectations. Please call me directly if we can help you in the future.
Thank you for filling out the survey.
I am sorry that our service did not meet your expectation. Please come and see me. I will clean up that grease on your seat. Thank you for taking your time and filling out the survey. We always appreciate input from customer.
Sean KimI am soory to hear that. Sounds like we did not explained good enough for you to understand. Factory warranty does not have deductibles but most of extended warranty does. It should be on your contract. We will print out and give you a copy next time you come. Thank you for taking your time and fill out the survey.
Sean KimIt’s unfortunate the service did not meet your expectations. Thank you for filling out the survey.
Sean KimI am sorry that we missed your attempts trying to communicate with us. It probably went to my predecessor's e mail. I will fix that. Please call me at 626)581-5300 Ext. 1187. I will listen to you. You can also e mail me at seank@phhyundai.com. I check that e mail every hour. Please visit us again. We will do things right then. Thank you for taking your time to finish the survey.
Sean KimI am sorry that our service does not meet your needs. Please come back to see us. we will do it right for you. I am glad tp hear Jay was helpful ^^
Sean KimThank you for the re scoring. Your kind wording is greatly appreciated.
Sean KimI am sorry that your service experience with us did not meet your need. Your dash WILL be replaced for sure though. Thank you for taking your time to fill out the survey.
Sean KimThank you for the re scoring. Please come and see me next time if you would. I want to see you in person.^^
Sean KimThank you for the 5 star review!!!
Sean KimThank you for the positive comment. We will continue to provide a good service to our customers.
Sean KimThank you for the review and I am glad we took care of your issue. we will continue to improve our service so we can earn 5 star from you next time.^^
Hi Marisela,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit.
Good afternoon,
We appreciate the time you have taken and giving us your feedback and 5 star review. I am glad to hear our team provided you with awesome service. We look foward in seeing you on your next visit.