RB

RICHARD T BRITT

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(228 reviews)
84

Verified Customer
District Heights, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Fast Service!
Great customer service, fast, efficient honest.
Recommended
ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 05/14/2020 02:06 PM

Thank you for giving us a great rating and for recommending our business to other potential customers. We are sure our entire staff here at Hyundai enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.

Verified Customer
Brandywine, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
First Maintenance
Great service. Quick.
Recommended
ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 03/31/2020 02:03 PM

 We appreciate your positive feedback about our business and employees. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employees worked with

JP
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Jose P.
Alexandria, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer Service
Jaqueline was great!!
I don’t understand why she was the only one working in the service department. Hopefully they hire more people like her. I would only recommend this place if there were more people like Jaqueline and Michael Webb.
Recommended
ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 03/27/2020 01:58 PM

Thank you for your review Jose. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employees worked with

YH
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Yolanda H.
Washington, DC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ma.
Excellent Service Coordinator
Recommended
ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 01/31/2020 03:47 PM

 We appreciate your positive feedback about our business and employees. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employees worked with

Verified Customer
Washington, DC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome Customer Service
Robert was so professional and courteous. From my first encounter with Robert at the counter to my final check out, his demeanor was so welcoming and kind. I really appreciate the extra care Pohanka Hyundai extends to its customers.
Recommended
ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 01/31/2020 03:46 PM

Thank you for giving us a great rating and for recommending our business to other potential customers. We are sure our entire staff here at Hyundai enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employees worked with

VP
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Veronica P.
Glenarden, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
General Service
Service had been great since the day I made my first purchase with Pohanka, I recommend this dealership to everyone looking for a car.
Recommended
ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 01/24/2020 03:23 PM

 We appreciate your AMAZING feedback about our business and employees Veronica. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employees worked with

KS
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Kimberly S.
Washington, DC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
They help me to get the car I wanted without the hesitation and work hard to get me the deal I needed to purchase my 2019 Hyundai Elantra. The sales team I dealt with was excellent and I would recommend family and friends to go to Pohanka Hyundai??
Thank you all again fro the excellent service
Recommended
ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 01/20/2020 02:57 PM

Thank you for giving us a perfect rating and for recommending our business to other potential customers Kimberly. We are sure our entire staff enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employees worked with

Verified Customer
Hyattsville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Great Service from Sean!
Recommended
ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 01/16/2020 09:13 AM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.

DD
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Darrell D.
Crofton, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always excellent service
As always Sean made the process seem less by recommending the appropriate services. Service was completed before the specified time.
Recommended
ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 01/16/2020 09:13 AM

 We appreciate your AMAZING feedback about our business and employees Darrell. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.

WC
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Wendy C.
Washington, DC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Good services
Because the Lady who take care me
(Jaqueline) was very nice and she was bilingual and told me in my own language.
Recommended
ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 01/16/2020 09:12 AM

Thank you for giving us a great rating and for recommending our business to other potential customers Wendy. We are sure our entire staff here at Hyundai enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employees worked with

ST
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Sharletta T.
Waldorf, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Location, great customer service
Location, great customer service
Recommended
ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 01/15/2020 01:45 PM

Thank you for giving us a great rating and for recommending our business to other potential customers Sharletta. We are sure our entire staff here at Hyundai enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.

JW
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Jason W.
Alexandria, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Efficient Experience
I had my 2018 Sonata in for a scheduled service recently. The service team did a great job communicating with me via text and phone. I was kept up to date on the status of my car and the service department was very thorough with me in explaining needed services. They made sure to connect with me before performing services and did a great job in getting the car back to me on time.
Recommended
ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 01/10/2020 03:23 PM

 We appreciate your AMAZING feedback about our business and employees. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employees worked with

RT
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Robbin T.
Oxon Hill, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Service department always makes sure I'm in and out. Asap
Recommended
ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 01/02/2020 03:14 PM

Thank you for giving us a great rating and for recommending our business to other potential customers. We are sure our entire staff here at Hyundai enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.

AM
gravatar
April M.
Cheverly, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Great service
Recommended
ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 01/02/2020 03:11 PM

Thank you for giving us a great rating and for recommending our business to other potential customers. We are sure our entire staff here at Hyundai enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.

Verified Customer
Glenarden, MD
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/21/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service
Good service
Recommended
ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 12/23/2019 02:59 PM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.

RM
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Rashanda M.
Washington, DC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service
The Service Department is awesome, I always receive excellent customer service.
Recommended
ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 12/23/2019 02:56 PM

Thank you for your wonderful 5 star rating, we truly appreciate your business Rashanda, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.

LS
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Lawanda S.
Temple Hills, MD
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
X
X
Recommended
ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 12/19/2019 03:14 PM

Thank you for your review and for choosing Pohanka for your service Lawanda. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employees worked with

Verified Customer
Upper Marlboro, MD
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Review
N/A
Recommended
ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 12/16/2019 01:57 PM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.

JB
gravatar
Joseph B.
Washington, DC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Always Good
Good customer service and reliable maintenance keeps me happy and coming back. Thanks Sean and his team!
Recommended
ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 12/13/2019 03:04 PM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.

SW
gravatar
Shanita W.
Washington, DC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast service very professional
I was updated while my car was serviced
Recommended
ASIA L C., Customer Service Liaison from Pohanka Hyundai responded on 12/13/2019 03:03 PM

 We appreciate your AMAZING feedback about our business and employees. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Employees worked with
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