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SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / Ricardo Garcia
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Ricardo Garcia

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1198 reviews)
92

Reviews of Ricardo Garcia

PM
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Paul M.
Scottsdale, AZ
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Outstanding Service Again
As always, my expectations were met. Ricardo was both on the phone, and when I arrived at the dealership, very friendly and greeted me by name. He explained what need to be done and the cost, but bent over backwards reminding it was my decision.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/23/2019 01:02 PM

Thank you for the amazing review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
PH
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Paula H.
Scottsdale, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Outstanding
I love Hundayi; the service is always consistent and they make you feel so welcome! I work with Ricardo as my service contact - he is amazing and is always looking out for your best interest as a customer.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/23/2019 01:00 PM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Scottsdale, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Ricardo Garcia
I don't participate in social media, but wish to say that Ricardo took excellent care of my car, as usual and was very gracious as usual too. Thanks Ricardo.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/23/2019 01:00 PM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Rio Verde, AZ
2016 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ricardo terrific
Great service advisor.... Ricardo
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/23/2019 12:45 PM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
BJ
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Brian J.
Scottsdale, AZ
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Routine service.
Exceptional service as always. Took car in for an oil change. In and out in just under an hour. Ricardo, my service rep provided great customer service as always.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/14/2019 10:07 AM

Thank you for the fantastic review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
DI
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David I.
Phoenix, AZ
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Great service department! Great people!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/14/2019 09:58 AM

Thank you for the great review.

We are happy to be your Kona dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
TS
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Terry S.
Phoenix, AZ
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Excellent service that didn't take very long.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/14/2019 09:35 AM

Thank you for the excellent review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
JK
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Janet K.
Scottsdale, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer
Great service and work. Comfortable waiting area. Employees diligent and helpful
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/06/2019 09:58 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Phoenix, AZ
2016 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/02/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Problem Solved
My car was fixed a week earlier then I expected...as runs beautifully!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/06/2019 09:33 AM

Thank you for the positive review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Phoenix, AZ
2018 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/01/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Just ok
Vehicle service is good, but the customer experience is lacking
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/01/2019 11:06 AM

Sorry your experience was lacking.

Sometimes a software update is just a software update.  We are glad we could help get you in, get you out, and get you back to your life quickly. 

The update we did should help keep your Hyundai in top shape and if we can ever be of assistance in the future please let us know and we'll see if we can't give you a more thrilling experience next time.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
PC
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Pamela C.
Peoria, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Pamela C.
Earnhardt North Scottsdale Hyundai always greets me with a smile and makes sure all of my needs have been met! Pleasure always coming to this dealership!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/06/2019 09:38 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
CC
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Cari C.
Gilbert, AZ
2018 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/29/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
12500
see my previous comments
Not Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/30/2019 09:49 AM

Thank you for your comments.

We are sorry our car wash did not meet your expectations.  We have noted your "raincheck" and of course you are welcome to return any time and we will take care of that for you.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
TE
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Thomas E.
Scottsdale, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Great service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/30/2019 11:38 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
KW
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Kelly W.
Phoenix, AZ
2015 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Love this Dealer!
I have always gotten excellent service & treated well at this dealer! I recommend to anyone to have their cars serviced here!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/27/2019 09:37 AM

We love you too!

Thank you for the amazing review and recommendation.

We are happy to be your hybrid dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
ER
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Elizabeth R.
Scottsdale, AZ
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
They are very polite!
They service my car to the time that I needed and did a great job.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/27/2019 09:33 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Phoenix, AZ
2015 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
car service
Friendly , professional and excellent work
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/27/2019 09:33 AM

Thank you for the excellent review.

We are happy to be you Genesis dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Battle Lake, MN
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service
I find Earnhardt Hyundai North Scottsdale extremely accommodating every time I call them. So easy to do business with them.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/17/2019 10:57 AM

Thank you for the excellent review and recommendation.

We are happy to be your Genesis dealer and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
BS
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Bradley S.
Cave Creek, AZ
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Santa Fe Repair Work
Ricardo Garcia was great to work with. He provided all the information I was looking for, including pictures of the issue with my vehicle. He also provided me with a loaner vehicle over night while my vehicle was being repaired.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/13/2019 01:11 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
AM
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Alan M.
Fountain Hills, AZ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Fast, courteous and efficient. Great overall experience.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/13/2019 01:10 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
RC
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Rey C.
Scottsdale, AZ
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Brake job
Brakes feel like new again. Was able to replace pads and just resurfaced the rotors after 60,000 miles on my Santa Fe Sport.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/13/2019 01:11 PM

Thank you for the great review and recommendation.

We are lucky Hyundai brakes wear so well and last so long.  We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
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