Business Solutions
SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / Ricardo Garcia
avatar

Ricardo Garcia

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1198 reviews)
92

Reviews of Ricardo Garcia

CR
gravatar
Carlos R.
Scottsdale, AZ
2016 Hyundai Equus
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2021
verified customerVerified Customer
7
Category: Service
Outstanding Job
My service manager is Tops

Thank you Ricardo
Employees worked with
avatar
Ricardo Garcia
KP
gravatar
Kathryn P.
Scottsdale, AZ
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Always good
Enjoy working with Ricardo
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/17/2021 04:39 PM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
MM
gravatar
Margaret M.
Scottsdale, AZ
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great Service
Ricardo Garcia couldn’t have done more to make my service experience positive. He was courteous and so very professional. My service experience top-notch.
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/08/2021 03:44 PM

Thank you Margaret for the wonderful review and recommendation for Ricardo Garcia your advisor.

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
RR
gravatar
Richard R.
Scottsdale, AZ
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellent Service
Hyundai North Scottsdale has one of the best if not the best service departments in the valley. My service adviser Ricardo is very knowledgeable and takes the time to review all aspects of your service needs before service is provided. The service manager Mike is always available and will come over and say hello if you’re waiting in their newly remodeled service area lounge. The service techs are also top notch providing excellent care for your vehicle/s.
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/08/2021 03:48 PM

What a wonderful review, thank you Richard.

We've been together a while now and it has been our absolute pleasure to be your dealer.  Thank you for choosing us and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
JS
gravatar
John S.
Phoenix, AZ
2017 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
The service department is excellent!
Working with Ricardo and the team at Hyundai North Scottsdale is always a positive experience. I am pleased with the service and my car is in excellent shape due to the level of care provided by all team members.
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/30/2021 09:23 AM

Thank you coach for the great review and recommendation for Ricardo Garcia.

We are veyr happy to be your dealer and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
TS
gravatar
Theodore S.
Rio Verde, AZ
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great service
A great experience as it always is!
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/23/2021 11:16 AM

Thank you Theodore for the excellent review and recommendation.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
AB
gravatar
Amy B.
Phoenix, AZ
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Ricardo!
Ricardo is by far the best person working at Hyundai. He is always going above and beyond to take care of my car. I’m so grateful he’s my advisor! I’m so thankful for this dealership. Thank you!!
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/23/2021 11:17 AM

Thank you for Amy for the amazing review and recommendation for Ricardo Garcia your advisor.

We are so happy to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
PM
gravatar
Phillip M.
Scottsdale, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Earnhardt. Showing them how it's done.
Other companies should record all of Earnhardt's calls for quality assurance and training purposes. They could really learn a lot.
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/23/2021 11:18 AM

Thank you for Phillip the great review.

It has been our absolute pleasure to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
Verified Customer
Fountain Hills, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Outstanding service
Ricardo always provides outstanding service
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/23/2021 11:18 AM

Thank you for the 5-star review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
SH
gravatar
Shirley H.
Phoenix, AZ
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Ricardo is excellent
Service is amazing
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/31/2021 09:20 AM

Thank you for the excellent review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
RP
gravatar
Richard P.
Cave Creek, AZ
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
earnhardt
great place for service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/31/2021 09:21 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
Verified Customer
Sierra Vista, AZ
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
I will not go anywhere else!
The local Hyundai dealership turned me away. I contacted Earnhardt where I bought my car. They squeezed me and took care of everything. They were able to get everything covered under the Hyundai care package.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/31/2021 09:44 AM

Thank you for the wonderful review.

We are happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
TC
gravatar
Thomas C.
Glendale, AZ
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
service
they have the best service in az ricardo and the rest of the crew are great
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/31/2021 09:45 AM

Thank you for the awesome review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
TS
gravatar
Terry S.
Phoenix, AZ
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Advisor
Ricardo has been my service advisor since 2011. This is my third Sonata he has taken care of and he is outstanding. Professional and friendly and gies the extra mile to get the job done in a timely manner.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/31/2021 09:46 AM

Thank you Terry for the amazing review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
JD
gravatar
Jerry D.
Scottsdale, AZ
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Exceptional service
Outstanding service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/31/2021 09:52 AM

Thank you Jerry for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
DZ
gravatar
Daniel Z.
Scottsdale, AZ
2017 Hyundai Ioniq Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
quality service
I can always count on great service and if the are any questions they are always taken care of. Ricardo at the front desk is exceptional. Always explains what is going on and address any concerns. you can tell he truly cares about your needs


thanks dan
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/31/2021 10:06 AM

Thank you for the wonderful review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
BC
gravatar
Beth C.
Cave Creek, AZ
2017 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Earnhardt Hyundai North Scottsdale
Earnhardt Hyundai North Scottsdale is by far the best dealership that I have ever used. Ricardo Garcia, my service advisor, is very knowledgeable and friendly. He always keeps me advised of what is being done and how much it will cost. I never feel like I am being ripped off - especially since I am a woman. I would not hesitate to recommend Earnhardt Hyundai to everyone I know. Keep up the good work!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/23/2021 09:21 AM

Thank you Beth for the wonderful review and recommendation for Ricardo Garica your advisor.

We are very happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
Verified Customer
Scottsdale, AZ
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ricardo, GREAT service writer!
Great place for service!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/16/2021 10:29 AM

Thank you for the wonderful review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
CC
gravatar
Cathy C.
Scottsdale, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ricardo
I have high standards when it comes to customer service and I think Ricardo is exceptional! He is always friendly and professional. He excels at customer service and keeps me coming back when clearly I have other choices.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/16/2021 10:28 AM

Thank you Cathy for the wonderful review and recommendation for Ricardo Garcia your advisor.

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
RF
gravatar
Russell F.
Scottsdale, AZ
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Tony Femiano , General Sales Manager
I have purchased a few + Hyundai Cars and Tony Femiano, General Sales Manager has been a great friend. When I am in for service on my car, I always stop to see Tony, we find him straight forward and honest and makes us feel welcome. Tony shows a sincere interest for me and my family.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/16/2021 10:05 AM

Thank you Russell.

We appreciate your loyalty these many years now.  Thank you for choosing us and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.