Business Solutions

RN
gravatar

REINIER NAPOLES

Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(28 reviews)
83
Send a Message to REINIER

Verified Customer
Hialeah, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Car Maintenance Review
They returned my vehicle on time and were very descriptive on explaining every detail of what they did to my vehicle.
Willie P., Service Manager from Potamkin Hyundai Miami responded on 03/03/2022

Thank you. We value and appreciate your business.

Willie Perez
ServiceĀ Manager
305-728-5034
Employees worked with

AT
gravatar
Alvin T.
Miami, FL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2022
verified customer Verified Customer
9
Category: Service
Simple oil change.
Rey is awesome with his help and information as always but my oil change and tire rotation went up by $30! Please explain this to me?
Employees worked with

IB
gravatar
Iwette B.
Miami Gardens, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Muy buena
Excelente trato,.
Willie P., Service Manager from Potamkin Hyundai Miami responded on 01/24/2022

Thank you. We value and appreciate your business.

Willie Perez
ServiceĀ Manager
305-728-5034
Employees worked with

AT
gravatar
Alvin T.
Miami, FL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2022
verified customer Verified Customer
9
Category: Service
Simple oil change.
Rey is awesome with his help and information as always but my oil change and tire rotation went up by $30! Please explain this to me?

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/15/2022
Service Type: Maintenance
7
Category: Service
Simple oil change.
Reynell always does exceptional work to make me comfortable. Bit I don't like price changes unless the customer is also being compensated. Can't blame everything on covid!šŸ¤·šŸ¾ā€ā™‚ļø
Willie P., Service Manager from Potamkin Hyundai Miami responded on 01/19/2022

On behalf of our entire team, I would like to Thank you for your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

Willie Perez
ServiceĀ Manager
305-728-5034
Employees worked with

AG
gravatar
Anelys G.
Hialeah, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excelent
I really like the attention from the moment you arrive at the diller.
Willie P., Service Manager from Potamkin Hyundai Miami responded on 12/09/2021

Thank you. We value and appreciate your business.

Willie Perez
ServiceĀ Manager
305-728-5034
Employees worked with

RG
gravatar
Ruben G.
Hialeah, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
It was a great service, fast and professional
The was a great team service, I just walked in , and was greeted by an agent, who check my car, and hour later,I had my service done, sure I'll do my coming services with them, really appreciate their time
Willie P., Service Manager from Potamkin Hyundai Miami responded on 11/26/2021

Thank you. We value and appreciate your business.

Willie Perez
ServiceĀ Manager
305-728-5034
Employees worked with

MS
gravatar
Marina S.
Hialeah, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
In and out
Very fast service. Great service agent.
Willie P., Service Manager from Potamkin Hyundai Miami responded on 11/22/2021

Thank you. We value and appreciate your business.

Willie Perez
ServiceĀ Manager
305-728-5034
Employees worked with

AP
gravatar
Ana P.
Hialeah, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2021
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
Hyundai service experience
great service
Willie P., Service Manager from Potamkin Hyundai Miami responded on 11/10/2021

Thank you. We value and appreciate your business.

Willie Perez
ServiceĀ Manager
305-728-5034
Employees worked with

YR
gravatar
Yesenia R.
Miami Gardens, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Perfect
Everything was perfect and timely
Willie P., Service Manager from Potamkin Hyundai Miami responded on 11/01/2021

Thank you. We value and appreciate your business.

Willie Perez
ServiceĀ Manager
305-728-5034
Employees worked with

DB
gravatar
Delia B.
Hialeah, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great services
I am very happy with all the service provided to my vehicle was in great conditions mechanically and very clean. I am very happy with the quality and efforts provided by the service advisor. Excellent service since I bought my car. Highly recommended. Thank you.
Willie P., Service Manager from Potamkin Hyundai Miami responded on 11/01/2021

Thank you for the great review! Weā€™re so happy your experience here was a positive one and canā€™t wait to have you back at Potamkin Hyundai.

Willie Perez
ServiceĀ Manager
305-728-5034
Employees worked with

YJ
gravatar
Yunior J.
Tamarac, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2021
Service Type: Repair
verified customer Verified Customer
6
Category: Service
Jay
Service is in between but Rei kept me updated
Willie P., Service Manager from Potamkin Hyundai Miami responded on 10/30/2021

Thank you for the great review.

Willie Perez
ServiceĀ Manager
305-728-5034
Employees worked with

LC
gravatar
Luis C.
Pembroke Pines, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Exceptional service. Rei was really helpful
Excellent service. Rei kept us update throughout the process
Willie P., Service Manager from Potamkin Hyundai Miami responded on 10/07/2021

Thank you for the great review! Weā€™re so happy your experience here was a positive one and canā€™t wait to have you back at Potamkin Hyundai.

Willie Perez
ServiceĀ Manager
305-728-5034
Willie P., Service Manager from Potamkin Hyundai Miami responded on 10/07/2021

Thank you for the great review! Weā€™re so happy your experience here was a positive one and canā€™t wait to have you back at Potamkin Hyundai.

Willie Perez
ServiceĀ Manager
305-728-5034
Employees worked with

JH
gravatar
Joselyne H.
Sunny Isles Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excellent experience
Customer service was great!!
Will come again.
Willie P., Service Manager from Potamkin Hyundai Miami responded on 09/14/2021

Thank you for the great review! Weā€™re so happy your experience here was a positive one and canā€™t wait to have you back at Potamkin Hyundai.

Willie Perez
ServiceĀ Manager
305-728-5034
Employees worked with

YA
gravatar
Yaima A.
Opa Locka, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Perfect šŸ¤©
Un buen dealer el chico que me vendiĆ³ mi carro Yosbani muy bueno, en general mi carro me encanta šŸ„°
Willie P., Service Manager from Potamkin Hyundai Miami responded on 09/13/2021

Thank you for the great review! Weā€™re so happy your experience here was a positive one and canā€™t wait to have you back at Potamkin Hyundai.

Willie Perez
ServiceĀ Manager
305-728-5034
Employees worked with

RC
gravatar
Rubisnel C.
Royal Palm Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excelente
Muy bien me fue, todo el servicio la atenciĆ³n excelente.
Willie P., Service Manager from Potamkin Hyundai Miami responded on 09/07/2021

Thank you for the great review! Weā€™re so happy your experience here was a positive one and canā€™t wait to have you back at Potamkin Hyundai.

Willie Perez
ServiceĀ Manager
305-728-5034
Employees worked with

Verified Customer
Hialeah, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Fue excelente!
Excelente atenciĆ³n y servicio.
Willie P., Service Manager from Potamkin Hyundai Miami responded on 08/30/2021

Thank you for the great review! Weā€™re so happy your experience here was a positive one and canā€™t wait to have you back at Potamkin Hyundai.

Willie Perez
ServiceĀ Manager
305-728-5034
Employees worked with

AM
gravatar
Alvaro M.
Hialeah, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Vehicle service
Vehicle Service overall was good.
Willie P., Service Manager from Potamkin Hyundai Miami responded on 08/30/2021

Thank you for the great review! Weā€™re so happy your experience here was a positive one and canā€™t wait to have you back at Potamkin Hyundai.

Willie Perez
ServiceĀ Manager
305-728-5034
Employees worked with

Verified Customer
Miramar, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Amazing šŸ¤©
Amazing customer service!
Recommended
Willie P., Service Manager from Potamkin Hyundai Miami responded on 08/02/2021

Thank you for the great review! Weā€™re so happy your experience here was a positive one and canā€™t wait to have you back at Potamkin Hyundai.Ā 

Willie Perez
ServiceĀ Manager
305-728-5034
Employees worked with

SH
gravatar
Shirley H.
Hialeah, FL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2021
verified customer Verified Customer
Category: Service
The place.is good
This car dealer i
Is very nice and responsible to care the cars.
Recommended
Employees worked with

SH
gravatar
Shirley H.
Hialeah, FL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2021
verified customer Verified Customer
Category: Service
The place.is good
This car dealer i
Is very nice and responsible to care the cars.
Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/17/2021
Service Type: Maintenance
Category: Service
The place is good
Dealer has to improve the time the people spent on waiting there.
Recommended
Willie P., Service Manager from Potamkin Hyundai Miami responded on 07/19/2021

Sorry for an inconvenience we may have caused. We are working closely with our staff to better serviceĀ our customers.Ā 

Willie Perez
ServiceĀ Manager
305-728-5034
Willie P., Service Manager from Potamkin Hyundai Miami responded on 07/20/2021

Ā 

Thank you. We value and appreciate your business. And our wait time is something we are working on to try to make it over all a better experience. Ā Should you need help in the future, please do not hesitate to contact me directly, as I will be very happy to assist you personally with anything you need.

Willie Perez
ServiceĀ Manager
305-728-5034
Employees worked with
Net PromoterĀ® NPSĀ®, NPS PrismĀ®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Scoreā„¢ and Net Promoter Systemā„¢ are service marks of Bain & Company, Inc., and Fred Reichheld.