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SureCritic / Hyundai Dealer / Torrington Hyundai / STEVE CHOUINARD
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STEVE CHOUINARD

Torrington Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(389 reviews)
78

Reviews of STEVE CHOUINARD

FR
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Frances R.
Canton, CT
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service department
Always get excellent service. Very good customer service.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 09/09/2019 09:53 AM

Thank you Frances for your review. It helps us a lot.

Employees worked with
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STEVE CHOUINARD
KE
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Kenneth E.
Litchfield, CT
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Professional staff
We have been treated extremely well by everyone at this dealership from sales, finance, service and even the owner/manager
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 09/09/2019 09:51 AM

Thank you Kenneth for your review. Have a great week.

Employees worked with
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STEVE CHOUINARD
WA
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William A.
New Hartford, CT
2019 Hyundai Ioniq Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
1st Service Experience
I have to credit Don Douglas, the sales person who made this the best experience in my life. Finally a sales person who cares about the customer experience as well as the sale.
Thank you Don.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 09/09/2019 12:55 PM

Thank you William for your review. Have a great week. 

Employees worked with
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STEVE CHOUINARD
PZ
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Paul Z.
Torrington, CT
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Kindness and work ethic
They are wonderful
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 09/05/2019 12:22 PM

Thank you Paul for your review. Have a great weekend.

Employees worked with
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STEVE CHOUINARD
RS
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Richard S.
Cornwall Bridge, CT
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
5 star
Pleasant people. Excellent service.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 08/28/2019 05:51 AM

Thank you Richard for your review. Have a great day. 

Employees worked with
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STEVE CHOUINARD
DV
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David V.
Torrington, CT
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
Steve and Chris are two great guys that do an awesome job. Highly recommend Alfano’s Hyundai for your next car purchase or service.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 08/27/2019 05:54 AM

Thank you David for your review. It helps us a lot. Have a great day.

Employees worked with
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STEVE CHOUINARD
JW
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James W.
West Simsbury, CT
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Easy service appointment
Made the appointment via online scheduling. Showed up, had the car serviced, and left within an hour.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 08/26/2019 05:25 AM

Thank you James for your review. Have a great day.

Employees worked with
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STEVE CHOUINARD
WM
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Wendy M.
Torrington, CT
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Thank you Steve C. for always taking Carr of me!
?
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 08/17/2019 08:14 AM

Thank you Wendy for your review. Have a great weekend.

Employees worked with
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STEVE CHOUINARD
FK
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Frank K.
Cornwall Bridge, CT
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly people and good technicians
I trust the service reps and the techs
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 08/14/2019 08:11 AM

Thank you Frank for your review. Have a great day.

Employees worked with
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STEVE CHOUINARD
Verified Customer
Windsor, CT
2007 Hyundai Entourage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Hyundai Service.
We always had great service at Torrington Hyundai and the whole staff was very friendly. I recommend them to anyone with a Hyundai. What has changed is that we are getting a new KIA, as Hyundai didn’t make a new minivan in our price range.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 08/14/2019 05:12 AM

Thank you for your review. Congrats on your new car.

Employees worked with
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STEVE CHOUINARD
SB
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Sanford B.
Winsted, CT
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
As advertised
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 08/08/2019 07:23 AM

Thank you Sanford for your review. Have a great day.

Employees worked with
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STEVE CHOUINARD
TS
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Thomas S.
Millerton, NY
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service, great people
Everyone at the Torrington Hyundai are just the nicest people. They really go above and beyond for their customers. Nothing like traveling an hour to get your car serviced and having fresh coffee ready when you get there.
Just wish they were closer!
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 08/01/2019 12:45 PM

Thank you Thomas for your review. It helps us a lot.

Employees worked with
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STEVE CHOUINARD
Verified Customer
Winsted, CT
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service.
Staff are very friendly and helpful.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 07/25/2019 05:32 AM

Thank you very much for your review. Have a great day.

Employees worked with
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STEVE CHOUINARD
FL
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Filippo L.
Torrington, CT
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
professionalisms and curteus costumer oriented service
outstanding costumer service, thank you
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 07/23/2019 07:16 AM

Thank you Filippo for your review. Have a great day. 

Employees worked with
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STEVE CHOUINARD
DD
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Darlene D.
Plymouth, CT
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
customer service
great customer service
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 07/23/2019 05:00 AM

Thank you Darlene for your review. It helps a lot.

Employees worked with
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STEVE CHOUINARD
Verified Customer
Winsted, CT
2011 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/21/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Service administrator was a fantastic help and has restored my faith in the service department.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 07/22/2019 05:16 AM

Thank you for your review. Hopefully we will have earned a 5 star rating at your next visit.

Employees worked with
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STEVE CHOUINARD
PS
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Pearl S.
Simsbury, CT
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
I brought my car in and they checked it and did what had to be done. I guess I needed a rear end alignment which I had done.
Steve listens to me and we hope for the best
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 07/18/2019 10:58 AM

Thank you Pearl for your review. It helps us a lot.

Employees worked with
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STEVE CHOUINARD
SD
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Shawna D.
Torrington, CT
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Overall Excellent Experience
Customer service is incredibly friendly and nice. They will help with any problems you need solved and any questions you need answered. They are also quick with getting what you need done and are always prompt when it comes to appointment times. I will never go anywhere else.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 07/05/2019 05:30 AM

Thank you Shawna for your review. Have a great weekend.

Employees worked with
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STEVE CHOUINARD
Verified Customer
Unionville, CT
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Great!
Great Service
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 06/18/2019 12:14 PM

Thank you for your review. Have a great day.

Employees worked with
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STEVE CHOUINARD
Verified Customer
Thomaston, CT
2017 Hyundai Veloster
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/14/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Not exceptional
Don't expect more than you do from any car dealer and you wont be disappointed.
Not Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 06/14/2019 10:57 AM

Thank you Mrs Brown for your review. Sorry there was so much confusion this is not a repair we have ever had to do before so it was all new to us and Hyundai. We were at the mercy of the glass company and their availability. Sorry it took so long. In regards to your loaner car there were none available I pulled one that was reserved for someone else to accommodate you. If you would like to discuss further please call me 860-489-0471....  

Employees worked with
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STEVE CHOUINARD
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