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SureCritic / Hyundai Dealer / Kelly Hyundai / STEPHEN EBERHARDT
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STEPHEN EBERHARDT

Kelly Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(410 reviews)
86

Reviews of STEPHEN EBERHARDT

HK
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Heather K.
New Tripoli, PA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always great service
I’ve never had a bad experience, over the last 7 years.
Recommended
STEPHEN C E. from Kelly Hyundai responded on 06/24/2020 02:41 PM

Thank you Heather for the 5 star review!

We are truly grateful for you and for your business over the years.
It is always a pleasure to see you.

Enjoy the rest of your week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
DJ
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Diann J.
New Philadelphia, PA
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The ease of making appointments is great !!
I called and they got us in the very next day. Everyone was great to deal with. Excellent service!!!
Recommended
STEPHEN C E. from Kelly Hyundai responded on 06/11/2020 02:32 PM

Thank you Diann for the 5 star survey and the nice words!

We are very thankful for you and the time you spend with us.
We look forward to your next visit.

Have a great rest of your week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
DK
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Diane K.
Reading, PA
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The employees are friendly
Great
Recommended
STEPHEN C E. from Kelly Hyundai responded on 06/10/2020 02:31 PM

Thank you Diane for the 5 star survey and the kind words.

We'll take "friendly".
We are truly thankful for you and your business.
We look forward to your next visit with us.

Enjoy the rest of your week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
GS
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Guy S.
Pine Grove, PA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
A very impressive Dealership and owner !
Always treated with respect as a person and always listens if I have a problem or question about my car.
Recommended
STEPHEN C E. from Kelly Hyundai responded on 06/09/2020 01:01 PM

Thank you Guy for the 5 star survey and the kind words!

We are thankful for your business and the time you spend with us.
We look forward to another opportunity to serve.

Have a great rest of your week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
WL
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Wayne L.
Reading, PA
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome service group
Everything was fast and courteous
Recommended
STEPHEN C E. from Kelly Hyundai responded on 06/09/2020 11:38 AM

Thank you Wayne for the 5 star survey!

We are truly thankful for your business with us.
We look forward to another opportunity to serve.

Enjoy the rest of your week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
AZ
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Amy Z.
Tamaqua, PA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly service
Great place. I emailed Steve Eberhardt. He set my appointment for me through email and answered all my questions. It was so easy
Recommended
STEPHEN C E. from Kelly Hyundai responded on 06/09/2020 11:37 AM

Thank you Amy for taking the time to fill out our survey and for 5 stars!

I am very happy everything went well with your visit.
We are truly thankful for you and the time you spend with us.
We look forward to your next visit.

Enjoy the rest of your week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
JR
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John R.
Blandon, PA
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people
People always are helpful to my needs.
Recommended
STEPHEN C E. from Kelly Hyundai responded on 06/06/2020 12:54 PM

Thank you John for the 5 star survey!

It is a pleasure to have you as a customer.
We look forward to another opportunity to serve.

Have a great weekend!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
BD
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Brad D.
Hamburg, PA
2012 Hyundai Accent
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/05/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Driver mirror replaced
A bit expensive for the part but they did not gouge on the service time
Recommended
STEPHEN C E. from Kelly Hyundai responded on 06/06/2020 04:26 AM

Thank you Brad for the great survey!

Your opinion is extremely important to us.
We are grateful for you and the time you spend with us.

Have a great weekend!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
JA
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James A.
Hamburg, PA
2008 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service always
Always very accommodating
Recommended
STEPHEN C E. from Kelly Hyundai responded on 06/02/2020 04:47 AM

Thank you James for the 5 star survey!

We are thankful for you and your time with us.
It is always great to see you.

Have an awesome week and stay safe!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
KK
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Kesha K.
Hamburg, PA
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
car problems
I have delt with them for a safety recall and found out what else was wrong with my car so returned for them to fix what was broken I dealt with Steve both times. GREAT CUSTOMER SERVICE!
Recommended
STEPHEN C E. from Kelly Hyundai responded on 05/28/2020 03:55 AM

Thank you Kesha for the great survey and the nice comment!

We are grateful for your business and the time you spend with us.
It is our pleasure to serve.
We look forward to your next visit.

Enjoy the rest of your week and stay safe!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
Verified Customer
Tamaqua, PA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Good
Recommended
STEPHEN C E. from Kelly Hyundai responded on 05/04/2020 04:36 AM

Thank you for the great survey!

We are truly thankful for you and the time you spend with us.
We look forward to your next visit.

Have a great week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
MA
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Marc A.
Breinigsville, PA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Happy in Weisenberg
Quick and friendly service
Recommended
STEPHEN C E. from Kelly Hyundai responded on 05/01/2020 12:21 PM

Thank you Marc for the 5 star survey!

We are thankful for you and the time you spent with us.
Please do not hesitate to contact us for any/all of your vehicle's needs.

Have a great weekend!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
Verified Customer
Minersville, PA
2007 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/01/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
very eazy people to deal with
My car was brought in as soon as I got there and the dealership found that my car was missing five re-call fixes and fixed them all on one visit. Very professional in the way the whole appointment went.
Recommended
STEPHEN C E. from Kelly Hyundai responded on 05/01/2020 12:19 PM

Thank you for the great survey!

We are thankful for the time you spent with us.
We look forward to another opportunity to serve.

Have a great weekend and stay safe!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
WL
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Wayne L.
Reading, PA
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Inspection
Everyone there was perfosnial and nice. They wore there mask and was very fast
Recommended
STEPHEN C E. from Kelly Hyundai responded on 05/01/2020 05:29 AM

Thank you Wayne for the 5 star survey!

We are extremely grateful for you and your business.
We look forward to another opportunity to serve.

Have a great weekend and stay safe!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
Verified Customer
Reading, PA
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly, Clean, Timely
Time frame given was correct
Recommended
STEPHEN C E. from Kelly Hyundai responded on 04/28/2020 07:02 AM

Thank you for the 5 star survey!

We are truly grateful for you and your business with us.
We look forward to another opportunity to serve.

Have a great week and stay safe!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
Verified Customer
Hamburg, PA
2009 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Friendly service
Recommended
STEPHEN C E. from Kelly Hyundai responded on 04/27/2020 09:34 AM

Thank you for the 5 star survey!

We are grateful for you and the time you spend with us.
It is always a pleasure to see you.
We look forward to your next visit.

Have a great week and stay safe!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
SB
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Shirley B.
Birdsboro, PA
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thank you
Good to have the kind car dealer who sent you a reminder to have maintenance and service for your car., with my busy work schedule I always forget to get my service so I recommend to everybody my experience from freedom hyundai. Thank you servicing my car and reminders.
Shirley Boyer
Recommended
STEPHEN C E. from Kelly Hyundai responded on 04/27/2020 11:39 AM

Thank you Shirely for the 5 star survey and the nice words!

We are thankful for you and your time with us.
It is our pleasure to serve.

Enjoy your week and stay safe!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
Verified Customer
Pine Grove, PA
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Great service and recommendations. Like their new system that allows you to approve recommended services remotely from your smartphone.
Recommended
STEPHEN C E. from Kelly Hyundai responded on 04/27/2020 09:48 AM

Thank you for the 5 star survey!

We are thankful for you and your time with us.
It is our pleasure to serve.
We look forward to seeing you next time.

Have a great week and stay safe!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
JR
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John R.
Laureldale, PA
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
people are friendly and helpful
people are friendly and helpful.
Recommended
STEPHEN C E. from Kelly Hyundai responded on 04/17/2020 03:59 AM

Thank you John for the great survey!

We are thankful for you and your business with us.
We look forward to your next visit.

Have a great weekend and stay safe!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
TV
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The V.
Pottsville, PA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
excellent customer service
they have excellent customer service at my dealer location Hyundai freedom at 19526
Recommended
STEPHEN C E. from Kelly Hyundai responded on 04/16/2020 11:31 AM

Thank you Mr. Vo for the 5 star survey!

I am glad things worked out for your vehicle.
We are thankful for you and your business with us.

Enjoy the rest of your week and stay safe!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
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