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SureCritic / Hyundai Dealer / Temecula Hyundai / STEVE ENRIQUEZ
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STEVE ENRIQUEZ

Temecula Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(661 reviews)
81

Reviews of STEVE ENRIQUEZ

Verified Customer
Wildomar, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Always a great experience with the service team. Thank you,
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/07/2020 03:58 PM

Thank you so very much for taking the time to get your vehicle serviced with us. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
LC
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Lane C.
Temecula, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Phenomenal service and integrity!
I took my car in to get my ignition coils looked at one month ago due to the car shaking upon starting and at lights (while stopped). My car had previously been serviced by the Pep Boys on Winchester Road and they had replaced the coils once before, but they couldn't figure out why it was shaking this time around after they had done that work; thus I took it to the dealership to have them inspect it. It turns out that Pep Boys had put the wrong ignition coils in (because they didn't follow a factory recall for them). Thankfully Hyundai caught that and fixed the issue. Now, one month later, the car was starting to have the same issues with shaking (which obviously frustrated me because it had JUST been fixed). So, I took it back in to get looked at and they determined that there was no issue at all with the ignition coils. The problem was that Pep Boys did not space the spark plugs correctly which caused them to misfire... needless to say, I am grateful to Hyundai for catching that and fixing it with unnecessarily charging me for more ignition coils. Their professionalism and knowledge is paramount, and they have the integrity to not overcharge you for unnecessary work. I will never take my car to get serviced anywhere else again (especially not the Pep Boys on Winchester).
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/31/2020 02:58 PM

Thank you for the great 5 star review. We appreciate you as a customer. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
TT
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Thomas T.
Riverside, CA
2013 Hyundai Genesis Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Service / sales
Great service
This is the only place I come to get my car serviced
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/31/2020 02:57 PM

Thank you for the great 5 star review. We appreciate you as a customer. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Murrieta, CA
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Speedy Service
Friendly, and task oriented! I was out of there quickly and back on the road!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/26/2020 04:16 PM

Thank you for the great 5 star review. Hope all is well. Have a great day. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Temecula, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service employees
Service advisors are friendly, knowledgeable and totally committed to do what it takes to get the job done!! Thanks Jerry for taking care of us!!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/11/2020 12:46 PM

Thank you so much for the great 5 star review. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
LS
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Linda S.
Temecula, CA
2019 Hyundai Ioniq Electric
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Recent service
In, serviced, washed, and out in less time than quoted.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/11/2020 12:46 PM

Thank you so much for the great 5 star review. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
MJ
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Marco J.
Temecula, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The dealership is clean and welcoming
The staff is lively and welcoming. The technicians are knowledgeable and are more than willing to explain things in layman's terms.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/11/2020 12:46 PM

Thank you so much for the great 5 star review. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
LS
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Lisa S.
Temecula, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Communication & Excellent service
I always get excellent service when I bring my Tucson in for service! Most often I just drop it off before you open, and I'm always pleased the quick response I get whether its in need of other services or just to let me know it is done, in addition to that it comes back to me sparkling clean, love it!
Thank you to my service advisor, Steve!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/10/2020 09:23 AM

Thank you so very much for the great 5 star review. Hope you have a great week. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
LF
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Larenda F.
Wildomar, CA
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change service
Everyone is very friendly and helpful
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/28/2020 06:59 AM

Thank you so very much for a great 5 star review. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
AC
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Alan C.
Murrieta, CA
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent
Everything was fantastic
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/26/2020 07:04 AM

Thank you very much for the great 5 star review. Hope you have a fantastic day. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
AE
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Alex E.
Wildomar, CA
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great, Fast and friendly
Took my car in and they did 4 re-calls and a oil change and I was out in 2 hrs. That’s fast
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/18/2020 07:38 AM

Thank you for the great review. Hope you have a great day. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
JM
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Julia M.
Hemet, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast service
We’ve been coming to Temecula Hyundai since 2016. We’ve always had exceptional service here which is why we continue to return. This time my car was shuddering upon acceleration. They had it diagnosed and sent for warranty approval in a matter of a couple hours. They estimated 7 days but had it ready in 4 days with no out of pocket cost. I appreciate their honesty, rental availability, and fast service. They will continue to have my loyalty
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/17/2020 10:18 AM

Thank you for having us be the service department of your choice. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
MH
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Marilyn H.
Menifee, CA
2012 Hyundai Equus
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/13/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Temecula Hyundai is a great facility, BUT....
We loved Temecula Hyundai when we purchased our 2012 Equus there. Personnel treated us royally and maintained our car perfectly. Then they lowered their standards and stopped selling the luxury car. Now they are simply another ordinary car dealership. We are very, very disappointed. They honored Hyundai's excellent warranty policy by replacing our engine "FINALLY!", and they probably will continue that policy. Problem is that they no longer offer the quality vehicle we were fortunate to purchase.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/17/2020 09:56 AM

Thank you for being patient with us in this process of replacing the engine on your vehicle. I know that we ran into some complications but glad you have your vehicle back and in a good running condition. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
MV
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Maria V.
Winchester, CA
2015 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/10/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service
The Service Advisors don't pressure for services recommended. I Like that
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/11/2020 09:59 AM

We appreciate you coming in to service your vehicle with us. Please let me know what we could have done better on your last visit to earn a 5 star review. We are always looking for ways to grow as a business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
MB
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Mary B.
Murrieta, CA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
quick good service
great service
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/03/2020 12:08 PM

From the entire team at Temecula Hyundai, We appreciate the 5 star review. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
RR
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Ryan R.
Murrieta, CA
2018 Hyundai Ioniq Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great experience!
Awesome experience with the Hyundai Crew! Everyone from the start to the end was inviting and the Guest Service was top of the line. It’s hard Now a days going to places leaving with a smile. Hyundai gets my thumbs up across the board. Thank you Hyundai for making my experience a great one!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/17/2020 01:26 PM

Thank you for the great review, We appreciate your kind words and your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
LB
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Leodegario B.
Murrieta, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always in time and excellent service!!!
They always deliver excellent service whether you have an appointment or not!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/17/2020 08:37 AM

Thank you got the great review. I hope you have a great weekend. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Fallbrook, CA
2009 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
In and out on time.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/17/2020 08:36 AM

Thank you got the great review. I hope you have a great weekend. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
VP
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Victor P.
Murrieta, CA
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
5 Stars
The best Hyundai Dealer at Temecula
California USA
I’m very satisfied with your services
Every single person working at Hyundai
Dealer are good
You team working are excellent
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/17/2020 08:36 AM

Thank you got the great review. I hope you have a great weekend. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
SD
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Samuel D.
Hemet, CA
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My review
Keep up the good work
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/17/2020 08:31 AM

Thank you for the great 5 star review. Hope you have a great weekend.






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
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