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THERESA L BAAS

Superior Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(94 reviews)
69

Reviews of THERESA L BAAS

GJ
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Gary J.
Anniston, AL
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Excellent Dealership
Sales and service staff are excellent. Management ensures a professional customer experience.
Employees worked with
TB
THERESA L BAAS
Verified Customer
Muscadine, AL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Exceptional
Everyone was professional
Employees worked with
TB
THERESA L BAAS
FK
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Frank K.
Piedmont, AL
2015 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Engine repair to Hyundai Sonata
We found that the Superior Hyundai Service Team in Oxford/Anniston AL is a great team for fixing our car. They were kind & professional and did a timely & complete repair for us. They were very honest, treated us with respect & integrity. We highly recommend them & will go back to them for any service repairs that we may need in the future.
Employees worked with
TB
THERESA L BAAS
JM
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Jeffrey M.
Anniston, AL
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellent workers Miss Teresa and Miss Christy
Over all review was excellent .Got car in and out at a reasonable time frame Customer services was great.Nice young ladies at front desk was very helpful.
Employees worked with
TB
THERESA L BAAS
CD
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Candace Renee D.
Oxford, AL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Excellent
When I owned a Hyundai before, I’ve always loved the service
Employees worked with
TB
THERESA L BAAS
Verified Customer
Talladega, AL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great place
Very friendly and listen to what you have to say.
Employees worked with
TB
THERESA L BAAS
AT
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Antonia T.
Anniston, AL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2022
Service Type: Repair
verified customerVerified Customer
9
Category: Service
Very nice staff and they’re always smiling
Best service in town, I wouldn’t go anywhere else
Employees worked with
TB
THERESA L BAAS
SR
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Shirley R.
Anniston, AL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellent Srvice
To avoid waiting, I was transported to a local shopping area, then sent a text when they finished for me to be picked up. Very friendly staff.
Employees worked with
TB
THERESA L BAAS
KB
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Kenya B.
Roanoke, AL
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Exceptional service
The staff and service is always excellent.
Employees worked with
TB
THERESA L BAAS
BP
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Barry P.
Gardendale, AL
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service
Outstanding service
Employees worked with
TB
THERESA L BAAS
KC
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Katherine C.
Anniston, AL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Service
Always get good service
Employees worked with
TB
THERESA L BAAS
CJ
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Carrie J.
Oxford, AL
2021 Hyundai Palisade
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/13/2022
Service Type: Repair
verified customerVerified Customer
9
Category: Service
service
great job
THERESA L B. from Superior Hyundai responded on 01/14/2022 06:27 AM

Im sorry we did not achieve our goal of 5 stars. I will be reaching out to you shortly to discuss your concerns. 

Employees worked with
TB
THERESA L BAAS
LA
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Lisbeth A.
Lineville, AL
2017 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Prompt attention to issue with my vehicle.
Aside from a couple of recall issues that were promptly addressed I have had a rough cold start when the weather first starts turning cold. Even when the Service Technicians aren't able to duplicate my complaint they are courteous and respectful when attempting to find the problem. The Service desk personnel are always on top of things and very knowledgeable about Service issues.
Employees worked with
TB
THERESA L BAAS
GJ
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Gary J.
Anniston, AL
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Superior Automotive Group - The Very Best
I have been doing business with the various Superior dealerships in Anniston, Alabama since their inception over 20 years ago. I have purchased many vehicles and exclusively use their service department. In my experience they are and have been second to none. Even when a turnover in personnel has occurred I detected no loss of quality of sales or service. Their long-standing consistency is impressive and motivating. The owners and managers definitely know how to run an exceptional collection of automotive dealerships.
Employees worked with
TB
THERESA L BAAS
TM
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Terry M.
Sylacauga, AL
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Recall Service
I use this dealership for all service needs for my Santa Fe. Scheduling has been timely and the services rendered has been satisfactory and efficient. I live around 40 miles from the dealership but I feel comfortable based upon prior experience to travel this distance to receive service I can trust.Their recommendations have always been reasonable and understandable except for warranty information for new tires purchased there.
Employees worked with
TB
THERESA L BAAS
BO
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Bob O.
Anniston, AL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Very good service
N/A
Employees worked with
TB
THERESA L BAAS
AB
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Anna B.
Talladega, AL
2016 Hyundai Tucson
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/14/2021
Service Type: Maintenance
verified customerVerified Customer
0
Category: Service
No oil! Ruined my engine!
Did not put oil back in car and ruined my engine. Denied it!!! Asked them to pull cameras and they said they would and then said they didn’t have any in that department! I have video and documentation from another Hyundai dealer verifying my statement… totally unacceptable.
THERESA L B. from Superior Hyundai responded on 10/14/2021 08:33 AM

I apologie we did not achieve our goal of 5 stars. My service manager will be reaching out to you shortly to discuss your concerns 

Employees worked with
TB
THERESA L BAAS
JA
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Jennifer A.
Anniston, AL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2021
Service Type: Maintenance
verified customerVerified Customer
0
Category: Service
Steering column
The lady who checked me in was very professional and wonderful!!
Employees worked with
TB
THERESA L BAAS
Verified Customer
Anniston, AL
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great Customer Service
The 2 ladies (don’t remember their names) that assist me last Saturday @ the Anniston location were very nice & knowledgeable.
Employees worked with
TB
THERESA L BAAS
VW
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Vicki W.
Alexandria, AL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
2015 sonata sport valve cover gasket repair
Overall i had a great experience
Employees worked with
TB
THERESA L BAAS
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