TB

THERESA L BAAS

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(94 reviews)
69

KS
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Karen S.
Anniston, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
got the job done
This is my first time at the Hyundai service department. Very friendly folks, was able to get a ride to work (Doc is a really nice guy) and they did the job right the first time in the time promised. (my driver side window was making a noise). They knew exactly what I was talking about. Thank you for a job well done.
Recommended
JOHN V M. from Superior Hyundai responded on 05/18/2020 05:42 AM

Thank you for choosing Superior Hyundai for your automotive needs and allowing us to provide your services.  We consider it a privilege.  We appreciate the great rating and nice comments and look forward to assisting you in the future.

John Morris
Service Manager
Employees worked with

EC
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Emmie C.
Oxford, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Happy
As always very pleased with service team
Recommended
JOHN V M. from Superior Hyundai responded on 04/22/2020 07:21 AM

As always, we are happy when our guest are happy.  Thank you for saying so and the great rating.  We are at your service when you need and look forward to assisting you again.

John Morris
Service Manager
Employees worked with

TR
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Thomas R.
Rainbow City, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Superior is really Superior
I have never had an experience with another dealership like Superior. I take all of my vehicles to them regardless of the manufacturer. I have a Jeep and a Chevrolet P.
Recommended
JOHN V M. from Superior Hyundai responded on 03/23/2020 06:02 AM

We love to hear these kind of comments from our loyal guests.  Thank you so very much for the great rating & comments.  Nothing can be more satisfying to us than to know your visits to Superior Hyundai are completely satisifying to you.  We are always eager to assist you with any of your automotive needs & look forward to doing so in the future.

John Morris
Service Manager

Employees worked with

TR
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Tony R.
Munford, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service. Friendly staff.
Great
Recommended
JOHN V M. from Superior Hyundai responded on 03/18/2020 01:29 PM

Thank you for the great rating and comments.  We appreciate you choosing Superior Hyundai for your automotive needs.  We look forward to assisting you in the future.

John Morris
Service Manager

Employees worked with

CB
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Carolyn B.
Childersburg, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Everything was handled correctly
The friendly staff and service
Recommended
JOHN V M. from Superior Hyundai responded on 03/18/2020 01:39 PM

It is always a pleasure & we consider it a privilege to provide your automotive services.  We truly appreciate the great rating and nice comments regarding your most recent visit.  We look forward to seeing you on your next visit.

John Morris
Service Manager

Employees worked with

DM
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Deborah M.
Anniston, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fast ,great service
Everyone is so friendly and helpful. Every fast with service and love the car wash.
Recommended
JOHN V M. from Superior Hyundai responded on 03/13/2020 01:22 PM

We sincerely appreciate the great rating and comments.  We consider it a privilege taking care of your automotive needs and look forward to doing so in the future.

John Morris
Service Manager

Employees worked with

SK
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Stephen K.
Anniston, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
Great quick and friendly service
Recommended
JOHN V M. from Superior Hyundai responded on 03/31/2020 10:08 AM

Thank you for the great rating and choosing Superior Hyundai for your automotive services.  We consider it a privilege and look forward to doing so in the future.

John Morris
Service Director

Employees worked with

AF
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Angela F.
Heflin, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The service!
The service is great! Greet you with a smile and get on the job ASAP!!
Recommended
JOHN M. from Superior Hyundai responded on 03/11/2020 06:04 AM

Thank you very much for the great rating and comments.  We consider it a privilege to service your vehicle and look forward to assisting you with all your automotive needs in the future.

Employees worked with

TH
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Timothy H.
Oxford, AL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2020
verified customer Verified Customer
Category: Service
Car waiting in office.
When you finished work on my car? call me immediately your income while I'll be in waiting room then I'll be happy to paid your service leave immediately for my car.
Thank your sir or mam. Mr. Hurley
Recommended
Employees worked with

WH
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William H.
Anniston, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/29/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
work was completed in a very short amount of time just a little over an hour.
I stopped in just to set up an appointment to get my car serviced(oil change and tire rotation), they said they could do it right then, so instead of having to come back at some other day I was able to get it done right away, they were very prompt and I was on my way home with cookies and serviced car.
Recommended
Tim B., Srvice Manager from Superior Hyundai responded on 03/03/2020 07:40 AM

Thank you for your great comments and 5 star survey. We appreciate you bringing us your vehicle. If you have any questions please give us a call at 256-236-7651.

Tim Bowden
Service Manager
256.236.7651
Employees worked with

CF
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Charles F.
Ashland, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
great service
oil change, new tires due to tires for life program, and cleaning interior and exterior. even got a loaner car while service was being done. the lady that took care of everything was great, even provided cookies when done. totally great service.
Recommended
Tim B., Srvice Manager from Superior Hyundai responded on 02/24/2020 05:27 AM

Thank you so much for your wonderful comment and 5 star survey. We appreciate you bringing your vehicle to us for all you maintinience needs. If you have any questions please give us a call at 256-236-7651

Tim Bowden
Service Manager
256.236.7651
Employees worked with

SY
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Susan Y.
Oxford, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Great job and on time
Recommended
Tim B., Srvice Manager from Superior Hyundai responded on 02/24/2020 05:28 AM

Thank you for your great comments and 5 star survey. If you have any questions comments or concerns please give us a call at 256-236-7651

Tim Bowden
Service Manager
256.236.7651
Employees worked with

GS
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Gladstone S.
Woodland, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
They went above and beyond to give us excellent service. We had a funeral to go to and did a great job of getting us in and out.
Recommended
Tim B., Srvice Manager from Superior Hyundai responded on 02/24/2020 05:38 AM

Thank you for your wonderful comments and 5 star survey. We are so happy we could help you. Thank you again !

Tim Bowden
Service Manager
256.236.7651
Employees worked with

Verified Customer
Anniston, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent service
I always leave feeling my car is in great condition to provide me with dependable, safe transportation.
Recommended
Tim B., Srvice Manager from Superior Hyundai responded on 02/17/2020 10:29 AM

Thank you for your excellent comments and 5 star survey. If there is anything we can do please let us know. Hope to see you again soon  !

Tim Bowden
Service Manager
256.236.7651
Employees worked with

Verified Customer
Talladega, AL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2020
verified customer Verified Customer
Category: Service
Great customer service
Happy with the outcome of the services I received. Thank you Superior Hyundai
Recommended
Employees worked with

MC
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Myra C.
Alexandria, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly service.
Friendly service! They always do a great job!
Recommended
Tim B., Srvice Manager from Superior Hyundai responded on 01/21/2020 06:08 AM

Thank you for your great comments and 5 star review. If you have any questions or concerns please give us a call at 256-236-7651.

Tim Bowden
Service Manager
256.236.7651
Employees worked with

HM
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Herbert M.
Anniston, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great place to have your car serviced.
Friendly service and done on time at a fair price.
Recommended
Tim B., Srvice Manager from Superior Hyundai responded on 01/15/2020 02:54 PM

Thank you for your amazing comments and 5 star review. I appreciate your busines.. If you need anything dont hesitate to give us a call.

Tim Bowden
Service Manager
256.236.7651
Employees worked with

DJ
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Deborah J.
Ashland, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly and Clean.
I have nothing negative to say about Superior Hyundai service. I'm pleased with the service.
Recommended
Tim B., Srvice Manager from Superior Hyundai responded on 01/15/2020 02:53 PM

Thank you for your great comments and 5 star review. We appreciate you making the drive from Ashland.

Tim Bowden
Service Manager
256.236.7651
Employees worked with

Verified Customer
Oxford, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Quick service
They have a nice clean waiting room and provided quick friendly service.
Recommended
Tim B., Srvice Manager from Superior Hyundai responded on 01/15/2020 02:53 PM

Thank you for your 5 star review and great comments. I appreciate your business. If you need anything dont hesitate to give us a call.

Tim Bowden
Service Manager
256.236.7651
Employees worked with

Verified Customer
Anniston, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Review
Great service
Recommended
Tim B., Srvice Manager from Superior Hyundai responded on 01/06/2020 06:02 AM

Thank you for your 5 star survey. If you need anything please dont hesitate to ask us

Tim Bowden
Service Manager
256.236.7651
Employees worked with
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