Thank you for taking the time today to speak with Keith, we appreciate you buisness and look foward to service you in the future.
Armando LopezGood morning!
Thank you for your feedback about your recent service visit. I appreciate your comments!
My goal is to make sure that you are completely satisfied with your service visit. I would love to talk with you further about your visit, and get your headlight replaced. Please give me a call at 253-474-0621 so that I can pull up the correct vehicle information.
I look forward to talking with you soon!
Dana Dixon
Larson Hyundai Customer Care
253-474-0621
Hello,
Thank you for your feedback. I appreciate your comments, and I am sorry that your service visit didn't go smoothly. Our goal is to ensure that you are 150% satisfied, and we would love the opportunity to make things right for you!
Please give me a call at (253) 474-0621 to talk further. I look forward to speaking with you!
Dana Dixon
Larson Hyundai Customer Care
(253) 474-0621
Hi Jared,
Thank you for reaching out to us about your recent service experience. We want to make sure that you are 150% satisfied with the repairs of your vehicle, and I would love the opportunity to talk with you further about the recalls and door handle issue. Please give me a call at (253) 474-0621 at your earliest convenience.
Thanks so much, and I look forward to talking with you soon!
Dana Dixon
Larson Hyundai Customer Care
(253) 474-0621
Hi Jared and Lacey,
Thank you so much for speaking with me this morning. I really appreciate your feedback and I look forward to seeing you for your door repair.
Keith and Dana
(253) 474-0621
Thank you for taking the time to speak with Keith, i hope to see you on your next visit.
Hi Tim! Thank you for the feedback. I appreciate you taking the time to talk with me and re-scoring your experience. If you have any questions in the future please reach out to me at (253) 474-0621
Myoung,
Thank you for offering your valubale feedback. In regards to you concern, our current process will not allow for the needed parts to be ordered ahead of time. Due to the nature and extent of this recall there are parts allocation restrictions that prevents our dealership from ordering unlimited quantities for stock. I apologize for having to extend the service repair.
Please contact me at your earliest conveinence to discuss how we might find a temporary solution to your concern.
Sincerely,
Gaudie Cheeks
Service Manager
253-671-6527
Hi Don,
Thank you for your feedback about your recent service experience. I am sorry to see that you did not have a five-star visit!
I would love the opportunity to make things right for you! Please give me a call at (253) 474-0621 to discuss your visit further. I look forward to speaking with you!
Dana Dixon
Larson Hyundai Customer Care
(253) 474-0621
However, the service mgr was courteous, explaining the situation in a pleasant manner. I was also contacted promptly by him when my car was ready and again when the part was available.