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SureCritic / Hyundai Dealer / JN Hyundai of Honolulu / WILLIAM BULOSAN
WB

WILLIAM BULOSAN

JN Hyundai of Honolulu
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(233 reviews)
73

Reviews of WILLIAM BULOSAN

PL
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Paulette L.
Kaneohe, HI
2011 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/10/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
The people!
Will was my service agent over the 2 month saga to fix my keyless entry. Throughout the process Will kept me informed so I could maintain my daily responsibilities. I do think 2 months is not acceptable turn around time, however, Will kept me informed & worked with me to offset my rental car costs throughout the process. I rate Will a 5!
Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 04/25/2019 05:38 PM

Aloha Paulette, we appreciate you taking the time in sharing your experience. I am happy to hear Will took good care of you and your vehicle. Will is great and works hard to provide the best service. Thank you Paulette for servicing your vehicle with us. 

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with
WB
WILLIAM BULOSAN
Verified Customer
Ewa Beach, HI
2013 Hyundai Accent
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly Staff, Small Business Feel
William In the service area is spectacular. Soft spoken and knowledgeable. Support staff from cashier, shuttle driver to car washers...always efficient and nice. Wish the parking area was more spacious but that would make it big like Waipio and then you would get lost in the shuffle. This location makes it feel like your neighborhood Car repair stop and not a big revolving door dealership like it’s counterpart in Waipio. I might add for several reasons, I decided to switch to Honolulu and I am glad I did even though I live on the West side. Those that choose convenience and proximity don’t know what they are missing. Thanks for your consistency.
Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 03/12/2019 11:51 AM

Aloha, thank you so much for taking the time in leaving a positive review. Our staff works hard to provide the best service, so I am happy to hear that reflected on your last visit. We appreciate you servicing your vehicle with us. See you at your next service appointment.

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with
WB
WILLIAM BULOSAN
Verified Customer
Honolulu, HI
2010 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Maintenance
Have only used Hyundai for servicing since first purchased this vehicle,
Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 02/22/2019 06:23 PM

Aloha, thank you so much for taking the time in leaving a review. Your feedback is important to us. We appreciate you servicing your vehicle with us. We hope to see you at your next scheduled maintenance.

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with
WB
WILLIAM BULOSAN
JW
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Joel W.
Honolulu, HI
2012 Hyundai Accent
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Wonderful warm and efficient service.
My service representative Will was extremely professional and courteous. He kept me informed at each step of the process of getting my car fixed. The shuttle driver Eddie was warm and personable and I appreciated the shuttle service very much.
Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 02/21/2019 11:46 AM

Aloha Joel, we appreciate you taking the time in sharing your experience. I am happy to hear it was a wonderful experience. Our staff works hard to provide the best service. Thank you Joel for servicing your vehicle with us. See you at your next service appointment.

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with
WB
WILLIAM BULOSAN
MS
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Marcy S.
Honolulu, HI
2018 Hyundai Ioniq Hybr
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/17/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
sercice call
William was great. He was very helpful and seemed very knowledgable.
Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 01/19/2019 04:59 PM

Aloha Marcy, thank you so much for taking the time in leaving a positive review. We appreciate you servicing your vehicle with us. See you at your next service appointment. 

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with
WB
WILLIAM BULOSAN
Verified Customer
Kailua, HI
2017 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service staff
Friendly & accommodating staff.
Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 01/19/2019 04:10 PM

Aloha, thank you so much for taking the time in reviewing your visit. We appreciate you servicing your vehicle with us. See you at your next service appointment.

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with
WB
WILLIAM BULOSAN
Verified Customer
Honolulu, HI
2007 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
what title?
Service agent was very professional and helpful.
Appreciated the carwash very much.
Waiting area in showroom was very peaceful and comfortable.
Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 01/17/2019 05:53 PM

Aloha, thank you so much for taking the time in reviewing your visit. I am happy to hear our staff were helpful, and our waiting area was comfortable. We appreciate you servicing your vehicle at Tony Hyundai Honolulu. We hope to see you at your next service appointment.

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with
WB
WILLIAM BULOSAN
SR
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Sean R.
Honolulu, HI
2014 Hyundai Veloster
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/21/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Engine trouble
I have a 2014 Veloster Turbo, and I had a problem with the engine sputtering when trying to accelerate. The first time it happen was at mid to high rpm when the turbo was about to kick in. The check engine light began flashing at me and the engine felt like it was sputtering and was going to dye, but the check engine light when back out. It did not take long for the problem to happen again, and this time the check engine light stayed on. So took my car to the dealer since it was still under warrenty. They only had one service rep working on Saturday because the other two were out sick or a family member was sick, and told me they may not be able to get to it with them be booked through December, but we’re able to get my car in the afternoon. The problem they told was a bad spark plug causing the number 2 cylinder to mis fire, but they did not have the spark plug on hand. Why do they not have spark plugs on the shelf? They had to order the part, which took 2 days to get. They replaced it, but it did not take two hours after replacing the spark plug for the problem to return. I drop my car off again on Friday afternoon and did not get back until Saturday afternoon. This time I was told the problem was with the first cylinder ignition coil, which they replaced. I have my doubts the problem has been fixed, but the problem has not returned.
Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 12/24/2018 01:18 PM

Aloha Sean, thank you so much for taking the time in sharing your experience. I apologize that happened to your vehicle. Safety is our number 1 priority, so our staff will work hard to make sure they find the issue. Thank you Sean for choosing Tony Hyundai Honolulu. 

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with
WB
WILLIAM BULOSAN
Verified Customer
Honolulu, HI
2015 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Tucson Sevice
The service is usually very good, but for some reason they did the tire rotation and our tire indicator came on one week later, so I’m not sure if they checked the tire pressure.
Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 12/18/2018 06:51 PM

Aloha, thank you so much for reviewing your visit. Your feedback is important to us. I am sorry for the inconvenience, but you can bring your vehicle back to us and we will check out your tire pressure. We appreciate you servicing your vehicle with us.

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with
WB
WILLIAM BULOSAN
Verified Customer
Honolulu, HI
2015 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer
Because is convenience, because I live in China Town, and every time I don’t have to drive all the way down to Waipio.
Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 10/19/2018 01:48 PM

Aloha, thank you so much for taking the time in leaving us a review. Your feedback is very important to us. We appreciate you servicing your vehicle with us. See you at your next service appointment.

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with
WB
WILLIAM BULOSAN
GM
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Glenn M.
Honolulu, HI
2010 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
GOOD AC IS WORTH WAITING FOR.
Although the service took two days instead of one, the scheduled maintenance service was completed with no current issues that needed attention. The AC problem took one day longer than expected to repair, but we are very grateful to have cool air when we need it so all in all, it was a Happy Ending.
Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 09/02/2018 11:55 PM

Aloha Glenn, we appreciate you taking the time in leaving us a review. Thank you so much for being understanding throughout the situation. I am happy to hear Will took great care of you and your vehicle. We appreciate you servicing your vehicle with us. See you at your next service appointment.

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with
WB
WILLIAM BULOSAN
GH
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Gerry J H.
Honolulu, HI
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/17/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service people are very pleasant
Service writers can recommend any thing, however, is every thing being done what was promised?
My car drives totally different now compared to when I dropped it off. Mileage is shot to hell and the
Car still does not have much acceleration.
Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 08/17/2018 07:20 PM

Aloha Gerry, I would like to hear more about your experience. Please contact me today via the info below. Thank you. 

Miles Miller
Service Manager
mmiller@tonygroup.com
808-679-3425

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with
WB
WILLIAM BULOSAN
Verified Customer
Honolulu, HI
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2022
Service Type: Maintenance
verified customerVerified Customer
5
Category: Service
Mr Bolosan
Very pleased to see Mr Bolosan still there and cheerful as always with his Neon keyboard!! Gives the room some POP!!...He's always willing to help or find out what I need. Never pressured about upcoming repairs or suggested maintenance. Professional, relaxed...
Employees worked with
WB
WILLIAM BULOSAN
DK
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Dennis K.
Honolulu, HI
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
JN service
O.K.
Employees worked with
WB
WILLIAM BULOSAN
Verified Customer
Honolulu, HI
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellent Service
When I pick up my car they explain what they did very kindly.
Employees worked with
WB
WILLIAM BULOSAN
Verified Customer
Honolulu, HI
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Elantra service
Will was terrific.
Employees worked with
WB
WILLIAM BULOSAN
TC
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Timmie C.
Waipahu, HI
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
First Service on Hyundai Kona
This was my first service for this new car, I am very satisfied with the overall way they took care of it, made some recommendations that I will schedule at a later date. Thank You J&N Hyundai
Employees worked with
WB
WILLIAM BULOSAN
DS
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Daniel S.
Honolulu, HI
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Will provides five star service consistently
Five star service from Will the service advisor every time. He goes beyond what would seem to be reasonable to make sure I am satisfied. I trust this guy, that says it all.
Employees worked with
WB
WILLIAM BULOSAN
AT
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April T.
Honolulu, HI
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2021
Service Type: Maintenance
verified customerVerified Customer
8
Category: Service
Awesome customer service
Alex always gives me awesome customer service when I take my car in for service, It’s hard to find people who really care about your car. Thank you Alex
Employees worked with
WB
WILLIAM BULOSAN
SM
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Shawn M.
Honolulu, HI
2015 Hyundai Genesis Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Consistent excellent service
I have been always gotten my service for my 2015 hyundai genesis coupe 3.8 ultimate done at Tony then JN Hyundai. I have always been satisfied with the excellent quality service. I trust these guys and will always turn to them in the future.
Employees worked with
WB
WILLIAM BULOSAN
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