Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

160 Reviews

100% Would Recommend
Latest Review about 1 month ago

Reviews


EM
Ed M.
Grand Island, NY
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2018 Category: Service
Ed said the employees did a good job.
This review was collected via phone interview by Customer Research Inc.

NF
Nelson F.
Tonawanda, NY
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018 Category: Service
Nelson said he is impressed. The staff is efficient, and even came to his home.
This review was collected via phone interview by Customer Research Inc.

RD
Ronald D.
North Tonawanda, NY
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2018 Category: Service
Ronald said he was very satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

NV
Nikki V.
Tonawanda, NY
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2018
Cannot say enough good things
Chad is an honest and fair mechanic at Bellrengs. I will not take my vehicles anywhere else.

JJ
Jake J.
Lewiston, NY
GMC Savana Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2018 Category: Service
Jake said he had a great experience.
This review was collected via phone interview by Customer Research Inc.

KW
Kim W.
Tonawanda, NY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2018
Can't say enough!
My vehicle unexpectedly broke down and AAA advised me of local garages that could be of assistance to me. I generally rely on my car dealership for work but thought I would try Bellrengs and I'm very glad I did. They determined the problem and also found another somewhat catastrophic issue with my car and had my car up and running in hours. I was pleasantly surprised at how quickly my vehicle was done and at a cost that my dealership couldn't compare too. I will not wait tI'll my car breaks down and needs a tow to return to this establishment. Also of note is that I'm a female and at no point did I get get talked down too in the way I regularly expect from my car dealership. I really cannot say enough about how grateful I am for the quick service.

KV
Katie V.
Niagara Falls, NY
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2018 Category: Service
Katie said the employees were very professional. They provided great service.
This review was collected via phone interview by Customer Research Inc.

CL
Carl L.
Buffalo, NY
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2018
Quality people, great attitude towards customer service, expert mechanical work, accomodating atmisphire at every turn.
You are treated like family. Only experts analyze the problem and repair it correctly the first time. You get your car back in no time and the bill reflects the lack of wasted time completing the job. I am always surprised at the quality of the work and the fairer than fair price.

JD
John D.
Buffalo, NY
Cadillac DTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2018
Happy Customer !
The service was great, the price was reasonable, and the waiting room was comfortable. The only thing the waiting room could use is a television.

CR
Chris R.
Buffalo, NY
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018 Category: Service
Chris said the service was good and he has no complaints.
This review was collected via phone interview by Customer Research Inc.

KP
Kevin P.
Grand Island, NY
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Kevin said he has had no problem with the service. He said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

AW
Annable W.
Middleport, NY
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
Annable said the staff picked up his vehicle, and they got the vehicle fixed quickly for him.
This review was collected via phone interview by Customer Research Inc.

KT
Kevin T.
North Tonawanda, NY
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2018
Outstanding
My wife's car lost all break pressure, called AAA to have the car towed to the Toyota dealership and Bellrengs Towing came to my house within an hour. After talking to the tow driver he recommended his business and told me they can save me money verses going to the dealership. And he was right, saved me about $300.00 or more, got the car done in a timely manner and I received a AAA & Military discount.

Thank you
Kevin

NV
Nikki V.
Tonawanda, NY
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2018 Category: Service
Nikki said this business was able to diagnose and fix her vehicle, when no one else could.
This review was collected via phone interview by Customer Research Inc.

DM
Deborah M.
Niagara Falls, NY
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2018 Category: Service
Deborah said she did not have any problems .
This review was collected via phone interview by Customer Research Inc.

TN
Ted N.
Grand Island, NY
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2017
Great service
Fast response
Great service
I will absolutely be recomending them to everyone I know

TL
Terry L.
North Tonawanda, NY
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2017 Category: Service
Terry said he was well satisfied with the service. Chad did a great job.
This review was collected via phone interview by Customer Research Inc.

RS
Rob S.
Buffalo, NY
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017 Category: Service
Rob said everyone in the business was very friendly and knowledgeable. He stated the business got the vehicle in when they said they were going to, and finished when they said. He appreciates the work they did.
This review was collected via phone interview by Customer Research Inc.

AR
Adam R.
Buffalo, NY
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Service
Adam said the staff was very professional and very courteous.
This review was collected via phone interview by Customer Research Inc.

SL
Steven L.
Buffalo, NY
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2017
The automotive shop was available to do an emergency job.
My van died. I called the AAA. The truck was on the scene pretty quick.
It was suggested that I have my van repaired at Bellrengs Automotive.
One of the mechanics had time to repair my van as soon as we arrived.
The emergency job was completed in a short period of time and I drove my van home.
Thank you to Chad and his staff and the people in the AAA office at the garage.
Michael B., President from Bellreng's Towing & Automotive responded on 12/18/2017

I am glad we were able to get you back on the road in time for your appointment. We understand that a breakdown is never in our daily plans. We do everything we can to assist you in a timely repair. Thank you for the great review and I hope to see you in the future for all your automotive needs. Happy Holidays to you and your family!

Chad Pyzikiewicz
Shop Manager
Bellreng's Towing & Automotive