Reviews
SL
Steven L.
Buffalo, NY
Honda Odyssey
Verified Customer
The automotive shop was available to do an emergency job.
My van died. I called the AAA. The truck was on the scene pretty quick.
It was suggested that I have my van repaired at Bellrengs Automotive.
One of the mechanics had time to repair my van as soon as we arrived.
The emergency job was completed in a short period of time and I drove my van home.
Thank you to Chad and his staff and the people in the AAA office at the garage.
It was suggested that I have my van repaired at Bellrengs Automotive.
One of the mechanics had time to repair my van as soon as we arrived.
The emergency job was completed in a short period of time and I drove my van home.
Thank you to Chad and his staff and the people in the AAA office at the garage.
Recommended
Michael B., President from Bellreng's Towing & Automotive responded on 12/18/2017
I am glad we were able to get you back on the road in time for your appointment. We understand that a breakdown is never in our daily plans. We do everything we can to assist you in a timely repair. Thank you for the great review and I hope to see you in the future for all your automotive needs. Happy Holidays to you and your family!
Chad PyzikiewiczShop Manager
Bellreng's Towing & Automotive
DD
Danielle D.
Grand Island, NY
Mazda CX-5
Verified Customer
Superior Customer Service!
Everyone I encountered during my service appointment was extremely helpful and friendly. I could not have been more impressed with the customer service I experienced during my visit! I will definitely be recommending your services to my friends and family in the future. Dave and Chad were amazing!
Recommended
Michael B., President from Bellreng's Towing & Automotive responded on 12/18/2017
Thank you Danielle! I'm happy to hear that your experience was enjoyable. We appreciate your business along with the recommendations to your friends and family. Happy Holidays!
Michael W. BellrengPresident
Bellreng's Towing & Automotive
LS
Larry S.
North Tonawanda, NY
Ford F-150
Verified Customer
Larry said this business did a good job for him, and the tow vehicle driver was kind and considerate.
Recommended
This review was collected via phone interview by Customer Research Inc.
SP
Sandra P.
North Tonawanda, NY
Chevrolet Equinox
Verified Customer
Sandra said the business is fantastic. They are helpful and considerate. Dillon is beyond nice. She has sent her nephew and mom in too. They are prompt efficient.
Recommended
This review was collected via phone interview by Customer Research Inc.
MW
Michael W.
Tonawanda, NY
Volkswagen New Beetle Coupe
Verified Customer
Great service
Fast, friendly. Only did what I needed (a starter) and it was complete the day after it was towed. Labor cost was lower than expected, and they even have me a ride to pick up my car. I’d gladly go back to them again. Manager and owner were open, honest and friendly as well
Recommended
DC
Daniel C.
Buffalo, NY
GMC Envoy XL
Verified Customer
Daniel said the business did a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
GO
Gloria O.
Buffalo, NY
Toyota Camry
Verified Customer
Gloria said the business was excellent and everything was on time. She was able to get service right away when she had a flat tire.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael B., President from Bellreng's Towing & Automotive responded on 11/28/2017
Im glad we were able to help you Gloria. We are always here to help with your automotive needs.
Michael W. BellrengPresident
Bellreng's Towing & Automotive
DP
Derek P.
Buffalo, NY
Chevrolet Malibu
Verified Customer
Tires
Fast cheap service, with friendly staff. Will definitely recommend to my buddies!
Recommended
KZ
Kelley Z.
Buffalo, NY
Chevrolet Cobalt
Verified Customer
Kelley said the service was good and the staff was nice. Her only concern was that a month ago her estimate was $100 per tire and the cost was $112 per tire when she got them put on.
Recommended
This review was collected via phone interview by Customer Research Inc.
Michael B., President from Bellreng's Towing & Automotive responded on 11/27/2017
Kelly,
The quote that we provided was the price of the tires that you were interested in at that time. As a family run business, we work hard to provide a level of customer service that is above what customers have come to expect. With that in mind, we try to extend the benefits of our wholesale pricing to our customers and give you the best possible price for the product or service. As seasons change, unfortunately tire prices can fluctuate month to month from our wholesale suppliers. Knowing this can happen, we will always verify our estimate or provide an updated price quote before any service is performed to make sure our customers are fully informed. I truly hope you are happy with the level of service we provide, from our customer pick up and drop off, to the personal care we give your vehicle on every repair. If you ever have any questions or concerns, please do not hesitate to contact me. We look forward to seeing you in the future for all your vehicle's maintenance and repair.
Chad Pyzikiewicz
Shop Manager
Bellreng's Towing & Automotive
CL
Craig L.
Tonawanda, NY
Jeep Grand Cherokee
Verified Customer
Craig said the service was good.
Recommended
This review was collected via phone interview by Customer Research Inc.
ES
Ethel S.
Niagara Falls, NY
Kia Optima
Verified Customer
Ethel said this business was very nice, efficient, and she would recommend them.
Recommended
This review was collected via phone interview by Customer Research Inc.
SD
Sherrie D.
Niagara Falls, NY
Chrysler Town & Country
Verified Customer
Sherrie said the employees are friendly, knowledgeable, and they answered all her questions. They did what she asked them to do.
Recommended
This review was collected via phone interview by Customer Research Inc.
MK
Marilu K.
Newmarket, ON
Dodge Grand Caravan
Verified Customer
Marilu said this business did an excellent job. They did everything perfectly and it went really well, but it took a little longer than she was hoping.
Recommended
This review was collected via phone interview by Customer Research Inc.
KK
Katrina K.
Tonawanda, NY
Chrysler Pacifica
Verified Customer
Katrina said the staff was more than kind and courteous. They kept in contact with her before they did anything with her vehicle. They were very kind when she had to sit with her kids, and they supplied food. She stated they made her feel like family. They were fast and their work was good. She had a wonderful experience and she will definitely go back to them when she needs work done on her vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
CM
Cynthia M.
Niagara Falls, NY
Toyota Highlander
Verified Customer
Battery and maintenance in vehicle
Fast service and very courteous.
Recommended
CL
Carl L.
Buffalo, NY
Dodge Neon
Verified Customer
Quality people, great attitude towards customer service, expert mechanical work, accomodating atmisphire at every turn.
Would I recommend them, yes and I have. Best auto mechanical experience now 3 times in a row over any modern day auto mechanics out there. I'm back to feeling confidence in my automobile mechanical needs.
Recommended
SK
Stephanie K.
Buffalo, NY
Chevrolet Tahoe
Verified Customer
Stephanie said the business was prompt, polite and they did not try to oversell her.
Recommended
This review was collected via phone interview by Customer Research Inc.
NG
Napoleon G.
Buffalo, NY
Oldsmobile Aurora
Verified Customer
Napoleon said his experience with this business was very good. He appreciated the cordial atmosphere. He stated he has a feeling they accomplished what needed to be done. He suggested they keep up the good work.
Recommended
This review was collected via phone interview by Customer Research Inc.
BG
Butch G.
Buffalo, NY
Chevrolet Malibu
Verified Customer
Butch said the staff provide great service. He would recommend them to anybody.
Recommended
This review was collected via phone interview by Customer Research Inc.
CG
Christian G.
North Tonawanda, NY
Chevrolet Blazer
Verified Customer
Christian said the staff was up front regarding the price and the work was comprehensive.
Recommended
This review was collected via phone interview by Customer Research Inc.