Bob Rohrman Indy Hyundai


Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

775 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5rating 4.6666667
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
94% Would Recommend
100% Business Response
Latest Review about 4 hours ago
David W. on 02/19/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Mr."
Your prices on filters are way to high. I paid $ 12.02 for air filter you wanted $ 99 . Cabin filter you wanted $ 80 I paid $ 20
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/19/2018 10:16 AM
Newuser@surecritic
Eva G. at Bob Rohrman Indy Hyundai responded on 02/19/2018

Thank You for taking the time to fill out the survey. Our price to install the Hyundai OE parts on  both the air filter and the cabin filter with tech labor is 89.95 total cost plus tax. There definently are places to get filters cheaper due to them being aftermarket. We are glad that you decided to have the work completed. It really makes a difference in how your car runs! We appreciate and value you!

Toni N. on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
Excellent customer service from Kyle, Ira and Ava. They are the reason I keep coming back.
Vehicle: 2005 Hyundai Santa Fe
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/17/2018 12:02 PM
Eva M. at Bob Rohrman Indy Hyundai responded on 02/18/2018

Thank you so much! We always enjoy seeing You! Let us know if you need anything at all

Verified Customer on 02/17/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great service"
Great service at Bob Rohrman Hyundai! My oil changes are free for life. It was a 45 minute wait, but there is a nice waiting room with popcorn, coffee, and a tv to watch to pass the time. I only wish the car wash wasn't broken so I could have received my free car wash while I was there too.
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/17/2018 05:08 AM
Eva M. at Bob Rohrman Indy Hyundai responded on 02/17/2018

Thank you for taking the survey! We really hope to get everything back up and running soon. 

Lisa M. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service "
i scheduled oil change in and out within hour
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 02/08/2018
Service Type: Maintenance
Review Created: 02/12/2018 02:40 PM
Eva M. at Bob Rohrman Indy Hyundai responded on 02/12/2018

Thank you for the great survey!! We appreciate yoy

William W. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional, quality, efficient service."
Warranty work was efficiently done within a reasonable time period.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 02/06/2018
Service Type: Repair
Review Created: 02/12/2018 09:25 AM
Eva M. at Bob Rohrman Indy Hyundai responded on 02/12/2018

Thank You SO much! We always enjoy seeing, and speaking with you! Customers like are you are so hard to find!:)

Beverly M. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine oil change"
Quick and courteous service. I was disappointed the car wash was out of service.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/01/2018
Service Type: Maintenance
Review Created: 02/12/2018 06:56 AM
Eva M. at Bob Rohrman Indy Hyundai responded on 02/12/2018

Thank You for the great survey! We are working dilligently on attempting to replace or repair the car wash. As soon as it is in working order we will post on our Facebook page. Thank You for your understanding! We really appreciatee you!

V S. on 02/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service with a friendly staff. "
Good popcorn too!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/05/2018
Service Type: Repair
Review Created: 02/09/2018 07:31 AM
Eva M. at Bob Rohrman Indy Hyundai responded on 02/12/2018

Thank You for being an amazing customer!! WE really appreciate and value you!

Larry S. on 02/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"recall"
Handled in very efficient manner, took only 30 minutes or so-
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/06/2018
Service Type: Repair
Review Created: 02/08/2018 10:53 AM
Eva M. at Bob Rohrman Indy Hyundai responded on 02/08/2018

Thank you so much for the wonderful survey!

Christina P. on 02/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
As always, excellent service from Ira, Eva and the team at Bob Rohrman Indy Hyundai!
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 02/06/2018
Service Type: Repair
Review Created: 02/08/2018 10:44 AM
Eva M. at Bob Rohrman Indy Hyundai responded on 02/08/2018

Thank you so much for the wonderful survey! We love you guys!!!

John B. on 02/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"don't know what you mean"
always treated right
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/05/2018
Service Type: Repair
Review Created: 02/07/2018 06:07 PM
Eva M. at Bob Rohrman Indy Hyundai responded on 02/07/2018

Thank you for being a great customer! Very nice to see you!

Peter H. on 02/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service"
I received a service notice from Hyundai about my car. The Bob Rohrman service department got me a same-day appointment when I called. i was in and out of there in a flash.

Thank you!
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 01/30/2018
Service Type: Repair
Review Created: 02/07/2018 08:27 AM
Eva M. at Bob Rohrman Indy Hyundai responded on 02/07/2018

Thank You for the great survey! We always enjoy seeing you

Brent R. on 02/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Stands behind 100k warranty"
My 2014 Hyundai Elantra developed an engine problem with 69k miles.They discovered a defect and stood behind their 10 year 100k mile warranty. They replaced the entire motor free of charge plus gave me a loner while I waited for my car to be completed. The staff was very knowledgeable and kept me informed. Bob Rohrman continues to provide great service and value.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/02/2018
Service Type: Repair
Review Created: 02/07/2018 03:52 AM
Eva M. at Bob Rohrman Indy Hyundai responded on 02/07/2018

Thank You for the wonderful survey! If there is anything else you may need, please let us know!

Marsha R. on 02/06/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Fast and friendly service"
Personnel always greets me with a smile. Fast and efficient service.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 02/01/2018
Service Type: Repair
Review Created: 02/06/2018 08:11 AM
Eva M. at Bob Rohrman Indy Hyundai responded on 02/06/2018

Thank You so much for taking the time for the survey! We hope we can earn 5 stars next time!!

Durden P. on 02/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service "
Seven years of excellent service I would not go anywhere else. Thank you.
Vehicle: 2009 Hyundai Elantra
Category: Service
Service Date: 01/31/2018
Service Type: Maintenance
Review Created: 02/02/2018 04:09 PM
Eva M. at Bob Rohrman Indy Hyundai responded on 02/02/2018

Thank you for being so amazing! We really enjoy seeing you!

Kathleen R. on 02/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"."
.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/30/2018
Service Type: Maintenance
Review Created: 02/01/2018 10:33 AM
Eva M. at Bob Rohrman Indy Hyundai responded on 02/01/2018

Thank You for being a wonderful cutomer!! Enjoy seeing you and servicing your vehicle!

Patricia H. on 01/31/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The staff"
Patty H
Vehicle: 2018 Hyundai Elantra Gt
Category: Service
Service Date: 01/25/2018
Service Type: Maintenance
Review Created: 01/31/2018 10:29 AM
Eva M. at Bob Rohrman Indy Hyundai responded on 01/31/2018

Thank you so much!!!

Deborah P. on 01/30/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Debbie "
Went in for a recall service on my Elantra and a oil change. The entire service took less than a half hour. I also talked to the service tech and was able to ask a few questions about my brakes. He answered all my questions and was very helpful
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/26/2018
Service Type: Repair
Review Created: 01/30/2018 03:56 PM
Eva M. at Bob Rohrman Indy Hyundai responded on 01/31/2018

Thank you for the great survey! We appreciate you!

Kimberly M. on 01/30/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always a great experience "
We always have a great experience when we take our Hyundai to Bob Rohrman for service. This time is was for an oil change and break pedal recall. As always we got right in. The time estimate was accurate. We will be back.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 01/26/2018
Service Type: Repair
Review Created: 01/30/2018 11:03 AM
Eva M. at Bob Rohrman Indy Hyundai responded on 01/30/2018

Thank you so much for the wonderful survey!!!!!

Gary A. on 01/30/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always greeted with a smile and a good morning or afternoon Mr. Moss"
The dealership is always clean and friendly
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/24/2018
Service Type: Maintenance
Review Created: 01/30/2018 06:00 AM
Eva M. at Bob Rohrman Indy Hyundai responded on 01/30/2018

Thank you so much!!! We really appreciate you!!

Trent C. on 01/30/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maintenance oil change"
The staff is knowledgeable and works quickly. They are organized and very friendly.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 01/25/2018
Service Type: Maintenance
Review Created: 01/30/2018 05:57 AM
Eva M. at Bob Rohrman Indy Hyundai responded on 01/30/2018

Thank you so much for being a great customer!

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