business image

Hillsboro Village Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,151 Reviews)
90
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 1.2/5Overall Rating 1.2/5Overall Rating 1.2/5Overall Rating 1.2/5Overall Rating 1.2/5
4
Total ReScores
4.5
ReScore Average
90
Net Promoter Score ®

Business Details

About

Hillsboro Village Auto Service has been serving Nashville Area for 20 years. We are AAA recommended, ASE certified mechanics, offering free loaner vehicles, shuttle service, and a 4yr / 48k Warranty. Hillsboro Village Auto Service has been serving Nashville Area for 20 years. We are AAA recommended, ASE certified mechanics, offering free loaner vehicles, shuttle service, and a 4yr / 48k Warranty.

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(615) 298-2079

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1820 21st Ave S Nashville, TN 37212
Hillsboro Village Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,151 Reviews)

JE
gravatar
Julie E.
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
They helped me out of a bind!
I was in Nashville for a few days and I had an issue with an under guard on my car. I wasn’t able to drive without the metal plate underneath scraping the ground. They were able to completely replay the metal plate in a days time! I would definitely recommend them!

LM
Lee M.
Nashville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Always dependable
Always dependable and timely service and recommendations from personable staff. Have been patronizing HVAS for ~30 years.

NB
gravatar
Nick B.
Nashville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Fantastic & Trustworthy Service
Fantastic service as always. I’ve been going to Hillsboro Auto for years and they have never led me astray. They are always up front about the costs, service duration and providing alternative options that could be cost saving. Thanks again for always being honest to your customers and providing professional advice!

SL
gravatar
Sandra L.
Nashville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
8
Check engine light
This was my first visit to this repair shop. I found the scheduling relatively easy and communication good regarding the problem and the time frame for repair. I will go back should/when the need arises.

CP
gravatar
Carly P.
Nashville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
RIP My VW Beetle
After my VW Beetle died, AAA towed it to Hillsboro Village Auto Service and I am SO grateful they did! The staff was very communicative and honest with me, providing me updates on my vehicle in real time. While my car was beyond repair, my trust in HVAS has been built to last!

TJ
Taylor J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Helpful and fast
Car wouldn’t start in Candy campus. Shop recommended a great tow truck and was very clear about when my car would be ready.

CM
gravatar
Connie M.
Nashville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Always A Pleasure
Brent and Jennifer are always helpful and knowledgeable. I have never been disappointed.

LM
gravatar
Luisa M.
Nashville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
verified customerVerified Customer
10
I always have a great experience
Great team. They always get my problems fixed pretty much immediately.

TS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Great.
Excellent, fast, courteous service.

DB
Damon B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Customer service as it should be
Such down to earth, honest, communicative people. Wish it weren’t a rarity these days…

SA
gravatar
Sam A.
Nashville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
Friendly service
Best service in town,

KH
gravatar
Karrie H.
Nashville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
A place you can trust!
This is the first time I actually leave a review and I felt like I had to because as a family coming from Massachusetts and moving their student down to Nashville and the anxiety that accompanies it, the last thing I expected was to have to find a mechanic. However, the first day we got here we needed one and I had no idea where to go. I went with my gut and tried them… they were friendly, knowledgeable, and what could’ve been charged a ton of money wasn’t. So honest and so trustworthy and fix it within an hour. Needless to say they will have our business for the next 4 to 6 years I would recommend this place is absolutely fantastic.🎉🎉🎉🎉🎉

CO
gravatar
Chet O.
Terlingua, TX
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Excellent Service
They were recommended to me by a friend who has lived here a long time; service was fast friendly and professional, exactly what I was looking for, having my truck fixed while on the road traveling, brought it in early in the morning, received estimate by 1030am, had new hub and wheel bearing installed by the end of the day.

DO
gravatar
Darryl O.
Nashville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
9
Repair
They were alert to find a problem I wasn’t aware of. Clearly Explained what it was and the costs involved. Job was finished before quoted time to my satisfaction.

GG
gravatar
Grace G.
Orland Park, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Excellent and honest auto service!
It’s rare to find mom-and-pop shops like this these days. From the moment I read the Google reviews to the time I picked up my car, they not only met but exceeded my expectations.
Also we’re on our vacation from Illinois they they not only exceeded my expectations but were also incredibly timely in repairing my shocks. Forever will support these family owned businesses.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.