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SureCritic / Makes / Hyundai / Santa Cruz / 2023

2023 Hyundai Santa Cruz

Average Score

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1742 Reviews)
45%
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  • Exterior
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Reviews

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1742 Reviews)
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Reviews

SM
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Steven M.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/14/2025
Verified Review

Love it!

It does exactly what I need - get me to work and back and hall furniture, bikes, and other large items that won’t fit in an SUV.
Recommended
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MB
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Matthew B.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
Verified Review

2023 Santa Cruz

Our Santa Cruz has been perfect for us. It has the comforts and smooth ride of an SUV, and even though the bed is small compared to a standard pick-up, it is constructed to handle most of our needs. I have hauled 2x4x8's, and full sheets of plywood. We have taken it on road trips to the coast, and have taken it camping in the mountains. It's a great all around vehicle.
Recommended
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MD
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Marlon D.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/14/2025
Verified Review

It's not a PICKUP TRUCK

It looks good. It drives like a SUV. It's got advanced safety features. Just don't use it like a pickup truck because it is not. I had the audacity to think that I could haul my weekend project of pavers on the bed so I went to Home Depot and bought 3 50lb bags of sand, 25 12x12 cement pavers(about 500 lbs) and 30 8x4 brick pavers(about 200lbs) and the bed dropped about 4 inches that the wheel wells are almost touching my rear tires. It says in the manual the haul capacity of the bed is 1000 lbs so it should be able to handle 850lbs but it is not a pretty sight! I guess I can rent a trailer and just tow it because the manual does say it can tow up to 5000 lbs. I did forget to mention, to tow a trailer I have to get a tow hitch installed because it did not come with it. Most pickup trucks and even small SUVs come equipped with a tow hitch but not my 2023 Hyundai Santa Cruz. Worst of all, my thermostat gave up at 26000 miles and I had to have a new transmission installed at 30000 miles. I probably just got a lemon. I do like the ride quality and I still got the occasional comments of how my Santa Cruz looks unique. It is not a pickup truck!!
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Hyundai Motor America responded on 07/14/2025 03:14 PM

Marlon, We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. We have forwarded your information to the appropriate department. Thank you for sharing your impressions of your 2023 Santa Cruz ^cc 
JC
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Jessica C.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
Verified Review

Was great until someone rear-ended me last year and totaled it.

Was great until someone rear-ended me last year and totaled it.
Recommended
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AV
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Arthur V.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/14/2025
Verified Review

I have enjoyed the truck and would do another one.

Sliding cover sometimes didn’t work.
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JT
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John T.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/14/2025
Verified Review

It’s ok for the price

About all you can expect for the price paid decent features fairly comfortable only complaint really is dismal headlights
Recommended
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BL
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Bruce L.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/14/2025
Verified Review

Almost there!

With just few minor changes, this will be a great truck.
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LL
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Lawrence L.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/14/2025
Verified Review

Not a good fit for me

Coming from a RAM, trying to downsize for economy, I hated this car. In fact I no longer have it. The vehicle and technology is great, but the cockpit is just too small for a bigger guy like me. Also like the roll up armored bed.
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Hyundai Motor America responded on 07/14/2025 11:16 AM

Thank you for sharing your feedback on your 2023 Hyundai Santa Cruz, Lawrence. We continuously monitor the feedback of our customers as we develop new models and trims to best match our consumers' preferences. We have forwarded your information to the appropriate department. ^cc 
SR
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Sheryl R.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2025
Verified Review

Great vehicle

Drives nice, good gas mileage, fun to drive
Recommended
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LT
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L T.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/12/2025
Verified Review

Great vehicle

Great vehicle for its size with power durability and speed
Recommended
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ML
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Mona L.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/12/2025
Verified Review

It's nice but needs improvement.

The touch screen doesn't respond to touchy easily. Needs a better air condition, doesn't cool that well. Very noisy with the sun roof open (with the rack on top). Needs a little longer bed, without having a wide turning base.
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ME
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Mark E.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2025
Verified Review

Great

Our Santa Cruz has been very good and reliable. Very comfortable
Recommended
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DR
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Douglas R.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/12/2025
Verified Review

Almost perfect

I love this truck but have a few observations that need fixed. The biggest is the DCT transmission is hit or miss. It does hesitate and seems to have trouble staying in a gear, especially in traffic. Second is the App. This should be a life of the car deal, not a limited time for free. It does NOT cost anything for Hyundai to just keep it going. Finally, the app should send alerts that windows are down and allow them to be put up, and it MUST have the sunroof added to this application. No reason to not have this control, it is all electronic. VERY frustrating. Otherwise the truck is comfortable, gets good gas mileage, and is more than adequate for "truck things".
Recommended
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KD
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KEVIN D.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
Verified Review

Great

Exceeded my expectations
Recommended
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MC
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Mark C.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
Verified Review

It is a great vehicle

I have had no problem
Recommended
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RR
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Ronald R.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/11/2025
Verified Review

Did not get the car I ordered.

I’ve complained from day one and no one has cared.
Recommended
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Hyundai Motor America responded on 07/11/2025 11:55 AM

Ronald, Feedback of Hyundai customers is important to us. If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151 or visit www.hyundaiusa.com. Thank you ^cc.
MP
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Michael P.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/11/2025
Verified Review

Is it a truck, is it an SUV, It's cool.

I enjoy almost everything about it.
Recommended
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MS
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Michael S.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/11/2025
Verified Review

Great except

Excellent except for a few quirks
Recommended
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PH
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Patti H.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
Verified Review

It’s been very good.

It’s been a great vehicle. I’ve enjoyed driving and have gotten so many people that would comment on it, positive.
Recommended
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JR
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Jason R.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
Verified Review

May seem silly, but,

I only have a couple of nits to pick on the truck. The first one is the back window. In a two row seating vehicle, why is the back window a manual opening window? You can't reach it from the front seat! So far that window has never been used in the two and a half years I've owned my truck. But I wish I could use it. Every other window and sunroof is powered, but not the one I wish had a power option. Next I wish there was about 3-4 more inches of leg room for the back seat. Not a whole lot you can do about that. And an easy removable topper for the bed of the truck.
Recommended
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