Average Score

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2083 Reviews)
Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2083 Reviews)

CH
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CAROL H.
2020 Hyundai Tucson
verified customer Verified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/02/2023
Verified Review

Enjoyable to drive

I have enjoyed driving the Tucson, and really like all the upgrades that interact with a smartphone, especially the navigation. It’s been so helpful when on vacation, but also finding my way in town when looking for a place I’m not familiar with.
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LT
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LARRY T.
2020 Hyundai Tucson
verified customer Verified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2023
Verified Review

My 2020 Hyundai Tuscon is a quality vehicle in various. It is nice looking, well-designed, and well engineered.

I'm extremely busy. I took time to fill out your closed-ended questionnaire and do so in a thoughtful manner that would be productive to the organization. I made some short, but precise comments regarding the looks, quality, and durability of the vehicle. Following that I tried to exist the survey, but I was not allowed to do so unless all the earlier answers I provided would be lost. As someone who has during his career headed a survey research center at a university, you should never make existing a survey that difficult or you are not to get reliable information. I am now going to try existing again and if your will not allow me to accomplish that objective, I will simply end the survey and whatever information will likely be lost.
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RB
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Ray B.
2020 Hyundai Tucson
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/28/2023
Verified Review

Small

Seats was too narrow for my wife and I to be comfortable in car. We loved the infinity stereo system and sport package but it wasn't enough to make us happy with back pain after 60 miles of travel and we travel over 20,000 miles a year. Glad it is gone!
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JG
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JEFFERY G.
2020 Hyundai Tucson
verified customer Verified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2023
Verified Review

Very nice tucson

Very nice suv do drive.Very comfortable,and has good leg room.The styling of the vehicle is excellent.I get a lot of compliments on the looks of the tucson.The gas mileage is decent.The controls are nicely spaced.
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AL
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ARTHUR L.
2020 Hyundai Tucson
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/18/2023
Verified Review

Hyundai - Failing at all levels.

Imagine buying a car meant to get you from point A to point B with a great sounding warranty and some maintenance thrown in as well. Imagine that maintenance plan not being explained to you until the day you spend an hour driving to the dealership who sold you the vehicle only to find out that you then have to pay for the oil because its too early for your change(Even though it was dictated by the dealership when to do the oil changes). Now imagine that you start to enjoy the vehicle even if the dealership mislead you with the maintenance then around 11,000 miles your car exhibits some god awful noises out of the exhaust. Your catalytic converter has somehow failed waaaaaaay shorter than it is to be expected. Now imagine you drive that hour to the dealership only for them to 'visually inspect' this failure and tell you that they've found nothing wrong. Hyundai has failed me each step they could. First with the maintenance. Second with the exhaust. And again when I attempted to contact Hyundai through other routes to get help for the issue - only to be dismissed. They have my money already - why worry. I've since bought a Toyota and love it.
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JB
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JAMES B.
2020 Hyundai Tucson
verified customer Verified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2023
Verified Review

VEHICLE IS GREAT. 5 HOUR OIL CHANGE IS A JOKE.

THE VEHICLE SEEMS TO BE FINE.THE SERVICE DEPT. IS A JOKE. EXPECT TO SPEND MANY HOURS FOR YOUR FREE OIL CHANGES.THE FREE CAR WASHES IS NOT HAPPENING DUE TO REMODELING. DO NOT GO TO THE BOWIE DEALERSHIP..
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MC
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MAURICE C.
2020 Hyundai Tucson
verified customer Verified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2023
Verified Review

Reliable vehicle

This is my 5th new Hyundai in 10 years I have not had any problems with these vehicles Hyundai vehicles are reasonably priced and I have had no problems with Hyundai Motor Finance taking my credit on getting these vehicles financed!
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RW
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Rickey W.
2020 Hyundai Tucson
verified customer Verified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2023
Verified Review

Outstanding Vehicle

This is my 3rd Hyundai and all have been outstanding vehicles in every respect, quality, durability, performance, etc. I've had the Tucson for 2-years and it is outstanding! My wife has a 2013 Santa Fe Sport 2.0 which she loves and may pass down to one of the children because of the quality and performance whenever gets the urge to buy another Santa Fe.
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GF
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Gerry F.
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2023

Best SUV for the money in all catagories.

The only way to appreciate the quality and ride of this SUV is to take it for a long test drive not just around the block but on the highway and side roads. Once you do that you will buy one... In a another year we will be looking at buying another one. Already took a 2022 for a test drive and love it but just not ready to buy
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DF
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DIANE F.
2020 Hyundai Tucson
verified customer Verified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2023
Verified Review

Love the looks and the comfort of the vehicle

When we bought this SUV we were impressed with it when we took the test drive. This was the third car we went for a test drive in and new before we got back to the dealership this was the one. It was more then we expected and to really see and enjoy this car you must test drive it.
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SW
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SANDRA W.
2020 Hyundai Tucson
verified customer Verified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2023
Verified Review

Great car!

Love my Hyundai. I am leasing it but am considering purchasing the car. Love the look of the car, the space I have as well as the way the car drives. The Tucson has great pickup. A great vehicle to drive!
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GW
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Gordon W.
2020 Hyundai Tucson
verified customer Verified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2023
Verified Review

2020 Hyundai

If you want a good vehicle, get a Hyundai. You will find it to be one of the best cars you ever had. I did. I plan on buying another but not for a while because I like this one so much. I will probably upgrade to the Santa Fe.
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RJ
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ROBERT J.
2020 Hyundai Tucson
verified customer Verified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2023
Verified Review

good car

Car is a cut above the rest for price and performance. The only complaint is it gets terrible gas mileage for a vehicle that does everything else right. This is probably our almost 10th Hyundai vehicle. Sonata and Tucson are the best cars for the money on the road today
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JF
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JASON F.
2020 Hyundai Tucson
verified customer Verified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2023
Verified Review

Great vehicle, great price, lots of features

I have the 2020 Hyundai Tucson Sport Htrac with the 19" wheels in magnetic force gray with gray cloth interior,heated seats, dual zone auto climate control, Infinity sound system with 5.1 sound and factory powered 8" subwoofer. This sound system will really surprise you as I did not expect it to perform the way it does, I was shocked at the level of sound quality and bass all the way to max volume. It's impressive, More so for a factory system. Very smooth comfortable ride even with the big wheels and comfortable seats with rear seats that also recline. Wireless phone charging with Apple caraway and Android auto. Bluetooth phone connectivity which is super simple to pair and easy to use. Steering wheels controls are well thought out and work very well. The entire layout is intuitive and the touchscreen monitor is east to use and up high so your not looking down away from the road. The Htrac with center "lock" and downhill decent work amazingly well. The interior space is excellent for this segment of vehicle. I moved using this vehicle 30 minutes away from my old house and fit alot in each trip. With the rear seats down and the front passenger seat laid back you can lay a blanket down and easily carry a large number of 2x4x8' long lumber as I did with the hatch closed while working on my new home. I do wish it came standard with a roof rack mounting bars but I was able to fit everything I've ever needed to inside. With the seats in there lowered position I think you have about 10' from the rear hatch to the front dash. I did need a larger vehicle for my bed, dresser and a couple other obvious large items but I moved most everyday inside my Tucson. I've had it for 2.5 years now since new and I still love driving it and still think it's one of the best looking vehicles on the road. Although my step daughter just bought a loaded 2023 Kia Sportage and I gotta say I think that is a distinctive looking vehicle with a beautiful high tech looking inside. I still love my Tucson and have zero regrets, I may keep it forever or finally get the Santa Cruz that I've wanted or maybe a Santa fe for even more interior space to have for the future. You can't go wrong with the 2020 Tucson Sport Htrac with the larger gas engine and the 6 speed automatic with sport mode. I can't speak for lesser models but this particular model I have is packed with safety and all sorts of tech at a great price with the best warranty which they can offer as they do build solid vehicles. I am am auto tech at a dealership but not a Kia or Hyundai dealership, it's an independent dealer/repair shop. I know about the engine issues on 2019 and older but my 2020 does not fall in that recall and Hyundai will make it right. They have come very very far over the years and make some of the best quality vehicles on the market and don't rip you off for every little feature.
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AM
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APRIL M.
2020 Hyundai Tucson
verified customer Verified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2023
Verified Review

Hyundai Tucson

It's a great reliable vehicle..it's been great during the winter weather with no issues at all..it's just not what I want long term in a vehicle..im too picky and there are certain things I want in a car that the Hyundai doesn't have..
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MC
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Matthew C.
2020 Hyundai Tucson
verified customer Verified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2023
Verified Review

Great vehicle

My Hyundai Tucson has been great. Great performance and a comfortable ride! I was very pleased with my vehicle when I first bought it and I am still very pleased after driving it for two and a half years. I would definitely purchase another Hyundai.
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JL
JULIE L.
2020 Hyundai Tucson
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/17/2023
Verified Review

Design

I'm not a fan of the design for the climate controls. Panel sits low and with every thing smooth and flat you can't fine the button your looking for. Your forced to take your eyes off the road, very distracting! Factory installed brakes were shot at 19 thousand miles 3yrs of ownership. Very loud cabin noise.
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CA
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CATHERINE A.
2020 Hyundai Tucson
verified customer Verified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2023
Verified Review

Good all around

This has been a reliable vehicle all around. Good value, good quality unbeatable warranty. Handles well in bad weather. This was a good purchase and I am happy with the vehicle. Especially like the 2 views on the back up camera. The above view lets you see parking lines and curbs so parking is a breeze
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EA
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EBONY A.
2020 Hyundai Tucson
verified customer Verified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/11/2023
Verified Review

Torn

I really do love my Tucson but i am disappointed that the pair on top of the lift gate started fading less than 2 years after purchasing the car new with no miles on it. This should not be happening and is unacceptable
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Dakota H. responded on 01/12/2023 06:42 AM
We're very sorry to learn of your experience, Ebony. Please know that we have created a case and assigned it to one of our corporate representatives. They will be reaching out to you to discuss your situation further following a thorough review. Thank you. ^cc

LB
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LAURIE B.
2020 Hyundai Tucson
verified customer Verified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/10/2023
Verified Review

Hope she’s as good as my first

Had my first Tucson for 15 years and over 197,000 miles without any warranty issues. This Tucson needed a new transmission at 33,000 miles, doesn’t have a CD player and too many electronic connections
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Displaying reviews 21 - 40 of 2075 in total

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Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2066 Reviews)
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(60) ReScores