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SureCritic / Makes / Hyundai / Tucson / 2023

2023 Hyundai Tucson

Average Score

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1667 Reviews)
46%
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Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1667 Reviews)
Write a Review

Reviews

WR
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WILLIAM R.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/02/2023
Verified Review

gas mileage on window sticker not achieved

check gas mileage not achieved based on window sticker display. my main reason for purchasing the hybrid was the gas mileage. price point for the hybrid is a rip off based on the going green marketing
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Hyundai Motor America NCC responded on 09/05/2023 10:35 AM
We would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc
JO
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JULIE O.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/15/2023
Verified Review

It's Okay

Overall, the car runs good does the basic of a car, but in this age we look for the extra features and that's where the car started to fail me. Randomly the sound goes out, the alert system alerts when there's nothing there but it usually alerts if something is there. For sound it was out for about half the time I have had the video which is upsetting.
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Hyundai Motor America NCC responded on 09/15/2023 09:03 AM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc
AA
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Adrienne A.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/18/2023
Verified Review

So so….

I think its Ok but the gas mileage is horrible to me compared to my 2018 Sonata I just replaced it with- But I’m sure its cause its an SUV but its still bad — I love the front grill and they engine noise when it shuts off automatically at the light is loud and annoying
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ML
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MICHELLE L.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/27/2023
Verified Review

Nice riding mid size SUV. Good views and nice interior. Lots of wind noise :(

Comfortable midsize SUV. Nice smooth ride, except for the road noise and wind noise. The seats are comfortable, much more than the Toyota or Chevy. If you're a big person, I would get a larger SUV though. Not a lot of room getting in and out. Good gas mileage.
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NC
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NANNETTE C.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/01/2023
Verified Review

Tucson looks nice gas milage and AC not great

The Tucson is attractive and spacious but the gas mileage and AC sucks. I took it in to have AC and gas milage checked. I asked what AC standard coolness should be and I couldn't get an answer. They brought in another new Tucson and compared the AC to mine and it was the same. So apparently the AC on all the new Tusons is below industry standard. I was really disappointed that they could not make any adjustments to approve the AC or gas mileage.
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NZ
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NAVID Z.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/04/2023
Verified Review

Looks great, some faults. Hope it lasts well

Purchased this vehicle because it had lots of features and price was lower vs. other cars. However, it does not feel like a prestige car to show off [brand name is not so high], and pick up acceleration is very poor regardless of the drive mode selected (even sport). Hope that it ages well as i am new to this brand.
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AW
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ASHLEY W.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/06/2023
Verified Review

Its fine

it looks nice and rides well but there are engine troubles and recalls already when I haven't even had it a year and there are les 10,00 miles on it. aergniandgi;ndgi;wbdg;bdjnsd;bgsjkdbgkng;jsdbngjnj
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Hyundai Motor America NCC responded on 10/06/2023 02:14 PM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc
NS
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NICKIE S.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/11/2023
Verified Review

It was good

My experience with the warranty is that they don’t want to deal with it. I have an issue with the paint coming off the front bumper and I have been trying to get it fixed for 3 months and no one can answer me about it
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Hyundai Motor America NCC responded on 10/12/2023 08:33 AM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc
NB
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NISHANT B.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/13/2023
Verified Review

Great look but bad fuel economy

The Vehicle is very stylish in looks and good interior detailing but the fuel economy is very bad. Digital key is not available for apple even after a year of purchasing this vehicle. Overall, its a good vehicle with bad fuel economy.
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Hyundai Motor America NCC responded on 10/13/2023 02:34 PM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc
EP
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EDITH P.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/15/2023
Verified Review

The noise from outside can be hear while driving or sitting still. Gas mileage is less than indicated.

If you want an interior with minimal outside noise volume, this is not a good selection. The highway miles aren't accurate! And the gas usage on this vehicle isn't that good. But if those things don't matter to you, this is an excellent vehicle!
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Hyundai Motor America NCC responded on 10/16/2023 09:12 AM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc
AR
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AHMED R.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/27/2023
Verified Review

Done with hyundai vehicles.

Just okay to have it but comfort is not that you expect. Resale value or trade in value very less . New hyundai hybrid model are expensively high price . This is my 3rd vehicle with hyundai i think that ll be the last on with hyundai.
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Hyundai Motor America NCC responded on 10/27/2023 01:37 PM
We would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc
HW
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HERB W.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/04/2023
Verified Review

Not what I hoped for in a new car!

Vehicle has been good except for the rotors warping and the dealership refusing to fix them under Warranty. I no longer have any confidence in the warranty and will probably sell the car. Too bad it is also very difficult to get /schedule service!!! Not sure how to handle situations that occur without notice!!! Most dealerships can not service within a day or two. My experience is the service centers are undersized and lack experienced personnel.
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Hyundai Motor America NCC responded on 11/07/2023 01:10 PM
We would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc
MA
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MARIA A.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/08/2023
Verified Review

Need more information

Need more information! Need more information! Need more information! Need more information! Need more information! Need more information! Need more information! Need more information! Need more information!
    Value
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Hyundai Motor America NCC responded on 11/08/2023 04:21 PM
Thank you for sharing your concerns with us. We encourage you to speak to our Customer Care team at (800) 633-5151, so we may further assist. ^cc
IM
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ITA M.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/09/2023
Verified Review

Annoying

Other than the back-up system which cost me a fortune in increased Insurance payments The car is OK. I got so upset about the failure of the backup system it took away any enjoyment I had from enjoying my new car.
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VF
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VIRGINIA F.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/14/2023
Verified Review

Service

Unable to sked service within a reasonable amount of time. Cancelled appt after waiting 8 weeks and told I would have to wait an additional 8 more weeks. Needed maintenance as well as ongoing problems with amp
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Hyundai Motor America NCC responded on 11/14/2023 02:12 PM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc
MR
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MARIA R.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/15/2023
Verified Review

Worst dealer ever

Nice vehicle, nothing luxury just to take you from point A to B. The milage per gallon is higher than what is prognosticated. The side mirrors are not retractable as all new cars now, only the driver’s seat is electric. Back leg room too tide. The fabric for the seats feels roug.
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HN
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HARSHA N.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/20/2023
Verified Review

Average

Vehicle looks are great and offers tons of features but the issues is with the build quality and reliability of the vehicle, lot of cabin noise and rattling noise in the cabin in the bumpy roads. Service team is very bad and the response is too bad
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Hyundai Motor America NCC responded on 11/20/2023 01:57 PM
We would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc
DB
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DONALD B.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/27/2023
Verified Review

I was a good purchase

I was expecting better gas mpg. The battery does not stay on enough to increase the mpg.The cameras seem to get dirty quickly, making the lane system to function improperly. Not having a spare tire, makes me feel uncomfortable, while driving. I have always had a spare, this is the first time I haven't had one.
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SC
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SARA C.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/28/2023
Verified Review

Not that impressed

I had high hopes on his car being something I love for next 10 years. Sadly, it's fallen short for me. Gas mpg is NOT accurately advertised. If you are considering this for saving on fuel, consider how much your monthly payment will cost like it's additional gas prices. So I'm not really saving at this time, which was my goal.
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RP
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RENEE P.
2023 Hyundai Tucson
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/01/2023
Verified Review

Not my favorite car

I am disappointed that there is a knocking noise that no one can seem to fix. My car was in the shop for 2 months after purchase. I thought it was resolved but the noise is back. I drive very high miles and was hopeful a hybrid was a good option. I just don’t feel the quality is up to par.
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Hyundai Motor America NCC responded on 12/01/2023 03:20 PM
We would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc
Displaying reviews 121 - 140 of 1653 in total

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