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SureCritic / Makes / Subaru / Outback / 2020

2020 Subaru Outback

Average Score

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(45 Reviews)
46%
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Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(45 Reviews)
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Reviews

PA
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PATRICIA A.
2020 Subaru Outback
verified customer Verified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/24/2024
Verified Review

Outback

Love the car but there is definitely something wrong with the electrical system…have experienced a few glitches
Recommended
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  • Build Quality
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  • Interior
  • Features
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EA
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EHSAN A.
2020 Subaru Outback
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/25/2020
Verified Review

Eyesight assist is distracting and horrible

We have Outback 2020 with eyesight assist. Honestly, the continuous beep of eyesight assist is super annoying. This car beeps a lot! and shows light in front of the drivers face in the windshield! Believe me I tried it! I traveled with it for 4500 Miles vacation When does it beep:When it is sunny, rainy, cloudy, dark outside, light of other vehicle infront of you is too bright, too dim, Beeps when you have sunglasses, beeps when you scratch your eye, beeps when move your head, when you are too short, too tall, beeps if the engine has been running for 2 hours straight, beeps when steering wheel has not been turn so much - highway driving- beeps when it can not detect lanes, beeps when it detects them... beeps beeps beeps beeps forever and ever, useless and can not be turned off forever....It beeps so much that you do not pay attention to even useful ones! Now can you turn it OFF for ever : NO! every time you turn the engine on- fill up the tank as an example, It turns ON automatically! Is it a button on main screen to turn it OFF? NO! you have to do at least 5 steps to get to the right menu to turn it OFF! It beeps so much that i did not get to enjoy the advertised boxer engine & that is beside being extremely distracting for driver! & annoying for rest of passengers who are in the car!
Recommended
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SA
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SUZANNE A.
2020 Subaru Outback
verified customer Verified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/14/2023
Verified Review

Best car for our needs!

Our 2020 Outback XT is a great car. Powerful turbocharged engine, very good fuel economy, and a 6-foot long cargo area with the rear seat folded down. I don't any other manufacturer can match all this for the price of an Outback. Engine is almost sleeping at an 80 mph Interstate cruise, turning only 2,000 rpm.
Recommended
    Value
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TC
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Tim C.
2020 Subaru Outback
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/27/2022

Low quality parts - compromised safety

I bought a new Subaru Outback Outdoors XT in 2020. After about 33000 km the car started to shake at breaking. Their own service people said that the rotors were warped and needed replacement. However, since it was 'more than 1 year old' they refused to replace the defective parts, and quoted me over $700 for parts and labour. I am very disappointed with Subaru's quality. They are certainly not as safe as they advertise, and have zero interest in looking after their customers. I would never buy another Subaru again, and would recommend to stay away from the brand that uses low quality parts and offers no regard for their customers.
Recommended
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GB
GRACE B.
2020 Subaru Outback
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/09/2023
Verified Review

I Regret Buying this Car

I “upgraded” from the 2017 model to the 2020 model and it’s a huge step backward. The electronics features on this car are so bad and the voice commands don’t work at all. I paid for the Subaru STARLINK and had to use once when the engine decided to die while I was in the left lane of a highway in Miami at dusk. STARLINK said that they could send help in 4-6 hours and will only tow the car, my passengers and I were on our own to get a ride off the highway. Thankfully no one was injured or killed because of the vehicle malfunction and STARLINK’s poor customer service. Also there are sensors in the car that fail and continue to show a warning despite the fact that the issue was remedied. The latest is that the wiper fluid indicator will not shut off despite the receptacle being full. And customer service is bad.
Recommended
    Value
  • Build Quality
  • Reliability
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  • Interior
  • Features
  • Fun
  • Performance
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