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ANTHONY J DEVINCENT

Lakeland Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(135 reviews)
56

Reviews of ANTHONY J DEVINCENT

ML
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Marie L.
Mulberry, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Courteous
The Hyundai dealership is immaculate, the service is excellent, and the employees are helpful and courteous.
Recommended
Employees worked with
AD
ANTHONY J DEVINCENT
ES
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Eric S.
Lakeland, FL
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome service
Awesome service.

Service manager yessica and her service team lead did an epic job.on fixing my car and treated me like family highly recommend.....would go again in a heartbeat..
Recommended
Employees worked with
AD
ANTHONY J DEVINCENT
CK
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Charles K.
Lakeland, FL
2017 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/12/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Not happy
Not happy with The service representative. He was not very happy and didn’t seem to care. No one ever came out to me to let me know what was going on with my vehicle. After waiting for an hour and a half I had to ask. Then I was just given a piece of paper and told that my car would be ready soon.
Not Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 05/16/2021 06:10 AM

We have attempted to contact you via phone and would like the opportunity to speak with you. Please free to call me directly or email. Have a great day and I look forward to hearing from you soon.

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
ES
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Eric S.
Lakeland, FL
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Like always they go above and beyond yessica and master mechanic andy the dream team....thanks for eveything
Recommended
Employees worked with
AD
ANTHONY J DEVINCENT
MP
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Mary P.
Bartow, FL
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Superior service to the customer
Best service in Polk County
Recommended
Employees worked with
AD
ANTHONY J DEVINCENT
UD
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Ursula D.
Lakeland, FL
2019 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/22/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change/tire rotation
I would buy a Hyundai again, but from a different dealer.
Not Recommended
Employees worked with
AD
ANTHONY J DEVINCENT
LR
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Laurie R.
Lakeland, FL
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai service
The waiting lounge is immaculate and offers coffee and donuts. The service staff are friendly and take time to explain everything.
Recommended
Employees worked with
AD
ANTHONY J DEVINCENT
CM
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Cornesia M.
Lakeland, FL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Always great service
Recommended
Employees worked with
AD
ANTHONY J DEVINCENT
Verified Customer
Lakeland, FL
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Big improvement when Jessica became the service manager.
I have been going to the Lakeland Auto for years. Should I have a problem I am sure I could get it resolved.
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 03/12/2021 05:59 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
Verified Customer
Lakeland, FL
2018 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/10/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
No Happy
The day I bought my car, the seller and the general manager created an unpleasant experience for me as a buyer.
I do not recommend this brand as it has many recalls for correction cervices
Not Recommended
Employees worked with
AD
ANTHONY J DEVINCENT
Verified Customer
Lakeland, FL
2015 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Qualitiy personal
Experience was great.
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 03/12/2021 05:58 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
Verified Customer
Kissimmee, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Best overall
Best service. It’s a drive for me, but they are very user friendly.
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 03/12/2021 05:02 AM

We truly appreciate your business and thank you for choosing Lakeland Hyundai.  If we can do anything, just let us know.

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
SS
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Shelley Anne S.
Lakeland, FL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very good service
The dealership is very friendly and polite plus they have snacks and wifi while you wait, and very clean waiting area.
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 03/12/2021 05:02 AM

We truly appreciate your business and thank you for choosing Lakeland Hyundai.  If we can do anything, just let us know.

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
ML
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Marie L.
Mulberry, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
We always get very good service and the staff are very friendly and helpful.
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 03/12/2021 05:00 AM

We truly appreciate your business and thank you for choosing Lakeland Hyundai.  If we can do anything, just let us know.

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
JR
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John R.
Lakeland, FL
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Overall great service.
As always, great service.
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 03/12/2021 05:57 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
Verified Customer
Lakeland, FL
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Over all I was satisfied with people, and service. I was a little disappointed it took 2 hours for my certified check.
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 03/12/2021 05:57 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
Verified Customer
Lakeland, FL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service
always friendly and keeps me undated on my car!
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 03/12/2021 05:56 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
SC
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Steven C.
Davenport, FL
2014 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thumbs up
?
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 03/12/2021 05:54 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
KL
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Kellen L.
Plant City, FL
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer servixe
Courteous And speedy service
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 03/12/2021 05:54 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
NB
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Norma B.
Auburndale, FL
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai service
Excellent as usual
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 01/26/2021 05:51 AM

We truly appreciate your business and thank you for choosing Lakeland Hyundai.  If we can do anything, just let us know.

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
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