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SureCritic / Hyundai Dealer / Joe Machens Hyundai / ANDREW A MOELLER
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ANDREW A MOELLER

Joe Machens Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(913 reviews)
90

Reviews of ANDREW A MOELLER

Verified Customer
Columbia, MO
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly
Good all around
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 08/27/2020 02:52 PM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Columbia, MO
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
2013 veloster
excellent service and I truly enjoyed my Velly! Veloster!! Thank you
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 08/27/2020 02:53 PM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
MB
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Michael B.
Columbia, MO
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Stellar Service
I've never ever felt less than important and valued. Everything done just right. Service writer Andrew is the best. Communication. care, concern. Best dealership and best service department in Columbia.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 08/03/2020 06:51 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
JM
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Jamie M.
Columbia, MO
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Recall
Very accommodating staff very friendly and helpful the service was excellent.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 07/30/2020 03:07 PM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Columbia, MO
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The service and sales department are terrific.
Friendly and accommodating to make sure questions or requested service is completed in a thorough/timely manner and a very clean dealership.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 07/30/2020 03:07 PM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
RS
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Reggie S.
Columbia, MO
2004 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Alternator/Starter
Thanks for staying on top of things as always!
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 07/25/2020 11:00 AM

Thank you for another great review Reggie!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
KS
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Karen S.
Hallsville, MO
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/21/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
service
The only thing that I was disappointed in, was that you didn't vacuum my car.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 07/22/2020 05:36 AM

Thank you for the feedback.  We strive for that 5 star rating with every customer.  If there is anything different we can do, let us know.

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Columbia, MO
2013 Hyundai Santa Fe Sport
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/18/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Santa Fe
They tried to repair.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 07/21/2020 07:06 AM

Thank you for the feedback

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Columbia, MO
2014 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
excellent as always
excellent as always
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 07/21/2020 07:09 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Columbia, MO
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
I took advantage of a ride home and pickup during this service and had a great experience.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 07/21/2020 07:15 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
JC
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John C.
Marshall, MO
2007 Hyundai Entourage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Service
I especially appreciate the convenience of online scheduling and Hyundai’s quick confirmation of the scheduled service time and the identified needs. Good reception on arrival, good waiting area with social distancing setup as needed at this time, and good communications throughout to completion of the service.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 07/13/2020 11:49 AM

Thank you for the 5 star review!!!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
RS
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Reggie S.
Columbia, MO
2004 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Repairs to pass inspection
Great job as always. The service, the cost, and helping to make sure I met a very important deadline. Much appreciated!
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 07/07/2020 05:46 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
OA
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Osama A.
Columbia, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Best after purchase service
Great overall experience from purchasing the car to dealing with the maintenance department.
Pricing is great too when it comes to services and spare parts (learned that the hard way after trying my luck with a local shop on my breaks). Honest and will only recommend what you need, not what they can get you to buy.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 07/07/2020 05:47 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
avatar
ANDREW A MOELLER
Verified Customer
Atlanta, MO
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Awesome
Awesome service
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 07/07/2020 05:48 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
avatar
ANDREW A MOELLER
GM
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Gary M.
Columbia, MO
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Hyundai Car Service
Customer friendly. Excellent service received from Justin Kertz, fulfilling every request by me.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 07/07/2020 05:48 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
avatar
ANDREW A MOELLER
JD
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Julie D.
Boonville, MO
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
GREAT
always friendly and always do a great job !!
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 07/07/2020 05:49 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
avatar
ANDREW A MOELLER
Verified Customer
Sturgeon, MO
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service!
Great service and prompt service as always
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 06/22/2020 08:19 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
RW
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Richard W.
Columbia, MO
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Staff
People are so nice.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 06/04/2020 02:57 PM

Thank you for the great review!!!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
WM
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William M.
Columbia, MO
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Timely Quality
Service got me in and did the necessary checks and I then headed out.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 06/04/2020 02:59 PM

Thank you for the great review!!!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
DF
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Dorothy F.
Columbia, MO
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Always courteous and knowledgable.
Excellent
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 05/26/2020 07:55 AM

Thank you for the great review!

 

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
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