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SureCritic / Hyundai Dealer / Pacifico Hyundai / AMANDA WHITE
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AMANDA WHITE

Pacifico Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(116 reviews)
81

Reviews of AMANDA WHITE

JH
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Jenna H.
Norristown, PA
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Make this your first stop!
Friendly sales team AND service team. Clean and socially distanced waiting area. Water and snacks. What more do you need?
Recommended
Matt F. from Pacifico Hyundai responded on 12/11/2020 10:25 AM

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employees worked with
AW
AMANDA WHITE
Verified Customer
Philadelphia, PA
2020 Hyundai Kona
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2020
verified customer Verified Customer
Category: Service
Service director A+ service
After a mistake made by the service department Charles and Dennis, the managing team of the service department stepped up and provided above and beyond service and help to correct the mistake made. Very please with their professional handling of the situation.
Recommended
Employees worked with
AW
AMANDA WHITE
EW
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Eric W.
Ridley Park, PA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly service
Amanda was always friendly and made sure my service was taken care of
Recommended
Matt F. from Pacifico Hyundai responded on 11/30/2020 04:58 AM

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

Employees worked with
AW
AMANDA WHITE
Verified Customer
Philadelphia, PA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service Experience
My most recent service was really painless. From scheduling the appointment to picking up at the end of the day, nothing to complain about.
Recommended
Matt F. from Pacifico Hyundai responded on 11/30/2020 04:57 AM

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

Employees worked with
AW
AMANDA WHITE
CH
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Carrie H.
Philadelphia, PA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent Service!
Quick and easy check in. Fast service. Transportation to and from shop is a bonus. Love it!
Recommended
Matt F. from Pacifico Hyundai responded on 11/30/2020 04:57 AM

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employees worked with
AW
AMANDA WHITE
Verified Customer
Philadelphia, PA
2020 Hyundai Kona
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2020
verified customer Verified Customer
Category: Service
Service director A+ service
After a mistake made by the service department Charles and Dennis, the managing team of the service department stepped up and provided above and beyond service and help to correct the mistake made. Very please with their professional handling of the situation.
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/18/2020
Service Type: Maintenance
Category: Service
Worst service department staff of all
Brought in SUV for a broken window and two weeks later received it back with more damage than it had from the initial window break all caused by the dealerships negligence. And the nerve to try to pass it off to me like I wouldn’t notice. Disgusting service. And Amanda the service manager knows nothing. She can’t answer one question you ask her and tells you to stop talking because she can’t listen to you and type at the same time.
Not Recommended
Matt F. from Pacifico Hyundai responded on 11/18/2020 06:57 AM

We’re sincerely sorry to hear you weren’t satisfied with your visit. We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance.

CHARLES C. from Pacifico Hyundai responded on 11/27/2020 08:21 AM

Hello Mr Kleiner,
 Thank you for the opportunity to correct our mistakes we made at your first service visit.
Please let me know if there is anything else I can do for you.

Best regards and Happy Holidays.

Charles Carmichael

Employees worked with
AW
AMANDA WHITE
LJ
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Laina J.
Philadelphia, PA
2017 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/09/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
High quality vehicles and service
Love this Place .
Recommended
Matt F. from Pacifico Hyundai responded on 11/10/2020 05:40 AM

Hi Laina, thanks for leaving us such a wonderful review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

Employees worked with
AW
AMANDA WHITE
KM
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Kima M.
Philadelphia, PA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
Great service
Recommended
Matt F. from Pacifico Hyundai responded on 10/30/2020 10:27 AM

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

Employees worked with
AW
AMANDA WHITE
JM
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Joanne M.
Philadelphia, PA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
great service custmer service
all way try help you
Recommended
Matt F. from Pacifico Hyundai responded on 10/30/2020 10:10 AM

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employees worked with
AW
AMANDA WHITE
TN
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Tony N.
Collingswood, NJ
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service mantain
Excellent! ???
Recommended
Matt F. from Pacifico Hyundai responded on 10/07/2020 11:06 AM

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employees worked with
AW
AMANDA WHITE
BM
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Beverly M.
Philadelphia, PA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
convience
I dislike surveys. Be happy I took the time to take this. If you want additional comments, forget it.
Recommended
Matt F. from Pacifico Hyundai responded on 10/07/2020 07:54 AM

Thanks for taking the time to share your opinion on Pacifico!

Employees worked with
AW
AMANDA WHITE
Verified Customer
Philadelphia, PA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
good mg team
the best mg team
Recommended
Matt F. from Pacifico Hyundai responded on 10/07/2020 07:51 AM

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employees worked with
AW
AMANDA WHITE
DH
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David H.
Cherry Hill, NJ
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fantastic Service
Amanda was incredible! The service was quick and painless! She really took the time to listen to my needs and recommend exactly what I needed to get going again.
Recommended
Matt F. from Pacifico Hyundai responded on 10/06/2020 02:59 PM

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employees worked with
AW
AMANDA WHITE
AV
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Anna V.
Philadelphia, PA
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The staff
Friendly and po professional
Recommended
Matt F. from Pacifico Hyundai responded on 09/24/2020 07:25 AM

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employees worked with
AW
AMANDA WHITE
Verified Customer
Philadelphia, PA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service at Pacifico Hyundai
I have never incurred problems with staff or service and feel confident of the ability of the mechanics.
Recommended
Matt F. from Pacifico Hyundai responded on 09/14/2020 07:16 AM

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

Employees worked with
AW
AMANDA WHITE
Verified Customer
Philadelphia, PA
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Stellar Employees
Amanda in the service department went above and beyond to make sure I felt assisted and cared for. I've never felt so helped in a visit before!
Recommended
Matt F. from Pacifico Hyundai responded on 09/09/2020 12:54 PM

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employees worked with
AW
AMANDA WHITE
JC
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James C.
Philadelphia, PA
2019 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The People that I know who work there
Excellent, Personal &
Professional & Consistent even with a Pandemic still every where.
Recommended
Matt F. from Pacifico Hyundai responded on 09/02/2020 06:18 AM

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employees worked with
AW
AMANDA WHITE
FD
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Franco D.
Philadelphia, PA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
Great Service
Recommended
Matt F. from Pacifico Hyundai responded on 09/01/2020 08:19 AM

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employees worked with
AW
AMANDA WHITE
Verified Customer
Philadelphia, PA
2019 Hyundai Tucson
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/30/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fast service!
The service time is quick! You don’t have to wait long time.
Recommended
Matt F. from Pacifico Hyundai responded on 08/31/2020 07:27 AM

 We’re sincerely sorry to hear you weren’t fully satisfied with your visit. We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance.

Employees worked with
AW
AMANDA WHITE
AE
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Ardenia E.
Philadelphia, PA
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Helpful
Make you feel comfortable
Recommended
Matt F. from Pacifico Hyundai responded on 08/14/2020 11:51 AM

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employees worked with
AW
AMANDA WHITE
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