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AMANDA WHITE

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(116 reviews)
81
Send a Message to AMANDA

TD
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Thomas D.
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2022
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
Oil change, and tire issue
The woman who waited on me was very courteous and professional in resolving my problem. As well as making me aware of an issue with my tires, which I was very thankful about.
Matt F. from Pacifico Hyundai responded on 04/05/2022

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employees worked with

JJ
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Joseph J.
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great Service
The service advisor Miss Amanda White and staff are always nice and take of my needs.
Matt F. from Pacifico Hyundai responded on 04/01/2022

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employees worked with

Verified Customer
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Good customer service
Great place. Good service and staff. Professional and friendly no long waiting.
Matt F. from Pacifico Hyundai responded on 03/21/2022

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employees worked with

DC
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Deon C.
Philadelphia, PA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/14/2022
Service Type: Repair
verified customer Verified Customer
1
Category: Service
Deon cooper
They said I need a engine I don’t have no money for that I have bad credit but I need a car to get back-and-forth to work so I’m giving them I want star because my engine how’s it going I need a new one and I don’t have the money to replace it
Matt F. from Pacifico Hyundai responded on 03/15/2022

We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.

Employees worked with

SE
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Sean E.
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Hyundai provided 100% service as always!
Excellent service, employees are always friendly and take care of your vehicle thoroughly with 100% attention to detail.
Matt F. from Pacifico Hyundai responded on 03/14/2022

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employees worked with

KG
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Keith G.
Philadelphia, PA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/04/2022
Service Type: Maintenance
verified customer Verified Customer
8
Category: Service
Service was quick and reliable
Everything was fine and quick
Matt F. from Pacifico Hyundai responded on 03/04/2022

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employees worked with

JO
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Joyce O.
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
HYUNDAI OWNER FOR LIFE
I brought my car in for a routine service call and everything went as expected, "outstanding". My check in process with Ms. Amanda was well above what I expected. Her professional attitude made my fun, eventful and no care in the world that my car would be done properly and in a timely manner. I just have one concern. That is the sticker that goes on the window to let you know when to come back wasn't there. Hopefully someone will give me a call to let me know when my next service call will be.
Matt F. from Pacifico Hyundai responded on 03/02/2022

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employees worked with

Verified Customer
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2022
Service Type: Maintenance
verified customer Verified Customer
8
Category: Service
Great service
Great service
Matt F. from Pacifico Hyundai responded on 02/28/2022

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employees worked with

WR
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Warren R.
Philadelphia, PA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2022
verified customer Verified Customer
10
Category: Service
Hyndai Service
I had an excellent experience…. Chris Harmer and company are outstanding!!!
Employees worked with

WR
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Warren R.
Philadelphia, PA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2022
verified customer Verified Customer
10
Category: Service
Hyndai Service
I had an excellent experience…. Chris Harmer and company are outstanding!!!

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/25/2022
Service Type: Repair
0
Category: Service
Service Experience
Please s
DENNIS M G. from Pacifico Hyundai responded on 02/25/2022

I apoligize for the incovience 

Employees worked with

MK
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Myra K.
Glenolden, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Regular maintenance
Regular scheduled maintenance done. Always done in a quick and pleasant manner. Everything is explained and if there is anything to be done, this is explained before done
Matt F. from Pacifico Hyundai responded on 02/28/2022

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employees worked with

DB
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Darlene B.
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service
I was very satisfied with the service I received
Matt F. from Pacifico Hyundai responded on 02/21/2022

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employees worked with

MA
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Margaret A.
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Oil Change
Prompt service
Matt F. from Pacifico Hyundai responded on 02/01/2022

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employees worked with

ZJ
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Zachary J.
Mantua, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Best Customer Service I’ve received
After a scheduling mistake that saw me at the wrong dealership, they managed to fit me into their schedule for the day and provided me with transportation home, and then back to the dealership once my car was ready. Despite being busy and not in the schedule they managed to still have my car ready in a few hours. Amanda White (I believe) specifically at the service counter was the one who helped me out and made everything so easy. Can’t say enough.
Matt F. from Pacifico Hyundai responded on 01/25/2022

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employees worked with

RJ
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Reginald J.
Folcroft, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great Service
I recommend Pacifico Hyundai
Matt F. from Pacifico Hyundai responded on 01/12/2022

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employees worked with

Verified Customer
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great
It was an easy and quick maintenance experience.
Matt F. from Pacifico Hyundai responded on 01/12/2022

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employees worked with

Verified Customer
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Excellent staff and service
I came in for a manufacturer mandated recall update for my trunk latch. It was simple to book the service online and everything with the repair went quickly and smoothly. Everyone who works at Pacifico Hyundai was incredibly nice and professional. Amanda White is terrific with customers and kept me updated on my car’s progress.
Matt F. from Pacifico Hyundai responded on 01/11/2022

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employees worked with

Verified Customer
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
It was done very well
Amanda did and excellent job. She seemed to anticipate my needs and followed thru. She called when she said she would and was always available. No problems
Matt F. from Pacifico Hyundai responded on 01/07/2022

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Employees worked with

RF
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Ramon F.
Philadelphia, PA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/06/2022
Service Type: Maintenance
verified customer Verified Customer
0
Category: Service
I don't feel welcome or valued
I wasn't greeted when I walked in to service by the gentleman at the first desk. The nice woman who came in shortly after was very kind and got me situated very quickly. The service took 2 hours, which is unacceptable. An oil change and tire rotation should be much faster, especially since I had to wait 3 weeks for the appointment. An appointment means they put time aside to address my needs, which clearly didn't happen here. There was only me and one other person in the waiting area, so if others aren't waiting, that must mean they didn't care if I was waiting, because no updates were given.
Cynthia C., Customer Relations Manager from Pacifico Hyundai responded on 01/06/2022

Our valued customer has been contated by phone and email. We discussed his concerns. Pacifico Hyundai has a plan in place to help him for future visits. Our staff has been coached on better greeting methonds and communication.
Our Service Director has been notified.

Pacifico Hyundai values all input from our customers.  Its our intention to address all concerns to keep our customers in our Pacifico Family for Sales and Service.

Cynthia Crum

Customer Relations Manager
215-356-7400 ext 302
Employees worked with

AN
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Alessandro N.
Philadelphia, PA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/06/2021
Service Type: Maintenance
verified customer Verified Customer
8
Category: Service
Great advisors and customer facing services
Staff did a great job taking care of me and making sure that everything ran smoothly… technicians and mechanics… not sure what goes on back there
Matt F. from Pacifico Hyundai responded on 12/08/2021

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

Employees worked with
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