Business Solutions
SureCritic / Hyundai Dealer / Hyundai of Wesley Chapel / ARTHUR J WILSON
AW

ARTHUR J WILSON

Hyundai of Wesley Chapel
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(143 reviews)
86

Reviews of ARTHUR J WILSON

AD
gravatar
Angela D.
Zephyrhills, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Exceptional
Every time I come in to have a service done, I’m always greeted and know I’m about to have my car taken care of. AJ, my service advisor, is always great with letting me know if my car needs any additional services and gets my car in and out as soon as he can.
PAIGE P. from Hyundai of Wesley Chapel responded on 01/20/2022 01:31 PM

Thank you so much for the 5 Star Review Angela! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
Verified Customer
Land O Lakes, FL
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great experience. Work was done efficiently.
I have always been taking my vehicle to Hyundai at this location in Wesley Chapel for servicing, replacement of vehicle parts as needed and maintenance. The staff there have always demonstrated a high level of professionalism and give satisfying results. I will always go to the dealer for frequent maintenance of my vehicle.
PAIGE P. from Hyundai of Wesley Chapel responded on 01/18/2022 05:31 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
SD
gravatar
Shawn D.
Land O Lakes, FL
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Overall great!
I'm done!
PAIGE P. from Hyundai of Wesley Chapel responded on 01/18/2022 05:37 AM

Thank you so much for the 5 Star Review Shawn! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
Verified Customer
Spring Hill, FL
2021 Hyundai Venue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Good and fast service
At first I thought it was going to take hours for my vehicle to get its service. But in reality it took less than I expected by the time I got there, filled out the paperwork and sat down it was already time to go. Very expert care and friendly environment
PAIGE P. from Hyundai of Wesley Chapel responded on 01/14/2022 06:09 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

 

Employees worked with
AW
ARTHUR J WILSON
DI
gravatar
David I.
Lutz, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Good
Kind friendly and professional service from all of the workers I encountered.
PAIGE P. from Hyundai of Wesley Chapel responded on 01/11/2022 05:35 AM

Thank you so much for the 5 Star Review David! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
KW
gravatar
Kelly W.
Land O Lakes, FL
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Peace of mind
Professionalism and quality of work
PAIGE P. from Hyundai of Wesley Chapel responded on 01/11/2022 05:33 AM

Thank you so much for the 5 Star Review Kelly! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
NS
gravatar
Nancy S.
San Antonio, FL
2022 Hyundai Venue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Good dealership
Always happy with the service.
PAIGE P. from Hyundai of Wesley Chapel responded on 01/06/2022 05:36 AM

Thank you so much for the 5 Star Review Nancy! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
Verified Customer
Wesley Chapel, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great experience with replacing part
The hood struts went out on my 8 yr old Sonata. Parts were ordered in a timely manner and I was able to make an appointment and get it replaced. Service was very courteous and professional.
PAIGE P. from Hyundai of Wesley Chapel responded on 01/04/2022 05:49 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
SD
gravatar
Shawn D.
Land O Lakes, FL
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Overall great!
Excellent service as always.
PAIGE P. from Hyundai of Wesley Chapel responded on 12/30/2021 11:26 AM

Thank you so much for the 5 Star Review Shawn! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
GP
gravatar
Greg P.
Zephyrhills, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
AJ
AJ has been a rockstar in a very difficult and annoying process. I’ve had to do multiple oil consumption test and it has been a very long and time consuming process. AJ has been very helpful and accommodating, trying his hardest to ease the stress of the situation.
PAIGE P. from Hyundai of Wesley Chapel responded on 12/28/2021 05:45 AM

Thank you so much for the 5 Star Review Greg! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
SG
gravatar
Samuel G.
Zephyrhills, FL
2021 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/23/2021
Service Type: Repair
verified customerVerified Customer
6
Category: Service
Disappointed in repair time
Appears there was a lack of coordination between schedular and shop.
JOHN W C. from Hyundai of Wesley Chapel responded on 12/23/2021 01:45 PM

Thank you for taking the time to complete the survey. I will be contacting you to discuss your service experience. Sincerly, John Cate, Service Manager Hyundai of Wesley Chapel.

Employees worked with
AW
ARTHUR J WILSON
CC
gravatar
Christopher C.
Tampa, FL
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Exceptional
Great service
PAIGE P. from Hyundai of Wesley Chapel responded on 12/22/2021 05:51 AM

Thank you so much for the 5 Star Review Christopher! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
KS
gravatar
Kenneth S.
Inverness, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
First time service experience.
Great customer service and staff had me finished and out the door quickly.
PAIGE P. from Hyundai of Wesley Chapel responded on 12/22/2021 05:48 AM

Thank you so much for the 5 Star Review Kenneth! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
MD
gravatar
Monique D.
Lutz, FL
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Thank you
Aj was amazing he definitely made a different
PAIGE P. from Hyundai of Wesley Chapel responded on 12/15/2021 05:50 AM

Thank you so much for the 5 Star Review Monique! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
GO
gravatar
Gesiel O.
Tampa, FL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
great service
always deal with A.J service department very professional ,good communication
thanks
PAIGE P. from Hyundai of Wesley Chapel responded on 12/14/2021 11:36 AM

Thank you so much for the 5 Star Review Gesiel! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
Verified Customer
Odessa, FL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service without an appointment
The service advisor helped us immediately and that was greatly appreciated.
PAIGE P. from Hyundai of Wesley Chapel responded on 12/14/2021 05:45 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
FN
gravatar
Felix N.
Lutz, FL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Recall and more
I got called in for a recall. I mentioned some challenges with the car and the tech reviewed it and found the problem immediately. Serviced the car quickly and not expensive like I was scared of. It was all reasonable and efficient. No one tried to upsell me on anything I didn't need. No sales tricks, just good and solid service, with a smile!
PAIGE P. from Hyundai of Wesley Chapel responded on 12/14/2021 05:37 AM

Thank you so much for the 5 Star Review Felix! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
EB
gravatar
Eswar B.
Tampa, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
When I asked for more help, AJ jumped in and took care of it.
AJ was exceptional and took care of my car very well. His attentiveness and personal touch to resolve the issues are very much appreciated ? Great customer experience!
PAIGE P. from Hyundai of Wesley Chapel responded on 12/07/2021 11:12 AM

Thank you so much for the 5 Star Review Eswar! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
GG
gravatar
Glorimar G.
Brooksville, FL
2021 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2021
verified customerVerified Customer
10
Category: Service
Great service
Thanks for great customer service
Employees worked with
AW
ARTHUR J WILSON
SP
gravatar
Sabine P.
Tampa, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great service
I would recommend Wesley Chapel Hyundai because they have great customer service especially if you get AJ but the rest the of the group there is just as great. They are always pleasant and the cars are affordable to fix and I always feel ok leaving my car in their hand.
PAIGE P. from Hyundai of Wesley Chapel responded on 12/04/2021 12:43 PM

Thank you so much for the 5 Star Review Sabine! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.