BD

BRAD DEAN

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1492 reviews)
76

KM
gravatar
Kathleen M.
Saint Louis, MO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/23/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
bought a service package when I bought the car
good service
Recommended
Brad D. from St. Charles Hyundai responded on 09/27/2016 05:38 AM

thank you for the positive review, glad we can always keep you and your vehicle om the road!

thank you, Hyundai service


Verified Customer
Wentzville, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Perfect
Thank you
Recommended
Brad D. from St. Charles Hyundai responded on 09/22/2016 10:22 AM

thank you for your perfect 5 star review, we appreciate all your business

thank you, Hyundai service


WH
gravatar
William H.
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service..
I go in without an appointment & I'm out in no time, generally within the hour.....
Recommended
Brad D. from St. Charles Hyundai responded on 09/19/2016 11:52 AM

thank you for the great 5 star review, we greatly appreciate all your business.

thank you, Hyundai service

Employees worked with

JP
gravatar
Jack P.
Saint Charles, MO
2013 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Fast and friendly service very courteous
Recommended
Brad D. from St. Charles Hyundai responded on 09/15/2016 10:35 AM

thank you for the great 5 star review, we appreciate  all your business done with our dealership.

thank you, Hyundai service

Employees worked with

Verified Customer
Lake Saint Louis, MO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
If they washed my car with my oil change like other dealers do I would give them a give stars. Otherwise the service is great and most of the time quick.
Recommended
Brad D. from St. Charles Hyundai responded on 09/15/2016 10:35 AM

thank you for the positive review, we do offer free car washes and vacuums by request at time of check in. Just ask and we would be happy to wash and vacuum your vehicle every time your in.

thank you, Hyundai service

Employees worked with

MM
gravatar
Margaret M.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Review
Always courteous and pleasant, speedy and efficient.
Recommended
Brad D. from St. Charles Hyundai responded on 09/15/2016 10:35 AM

thank you for the great 5 star review, we appreciate  all your business done with our dealership.

thank you, Hyundai service


BO
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
super experience
Great experience, no issues.
Recommended
Brad D. from St. Charles Hyundai responded on 09/15/2016 10:35 AM

thank you for the great 5 star review, we appreciate  all your business done with our dealership.

thank you, Hyundai service

Employees worked with

CN
gravatar
CINDY N.
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
very good customer service
The customer service is excellent! Very professional.
Recommended
Brad D. from St. Charles Hyundai responded on 09/13/2016 05:41 AM

thank you for the great positive 5 star review! we really appreciate all your business.

thank you, Hyundai service

Employees worked with

Verified Customer
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great place for service
St Charles Hyundai is an easy, quick place for service.
Recommended
Brad D. from St. Charles Hyundai responded on 09/13/2016 05:42 AM

thank you for the great positive 5 star review! we really appreciate all your business.

thank you, Hyundai service

Employees worked with

JK
gravatar
Jerry K.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great group of employees. Plus Hyundai makes great cars.
Everyone is so very helpful and I have never waited long for the routine service visits.
Recommended
Brad D. from St. Charles Hyundai responded on 09/13/2016 05:42 AM

thank you for the great positive 5 star review! we really appreciate all your business.

thank you, Hyundai service

Employees worked with

LS
gravatar
Lois S.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
...
...
Recommended
Brad D. from St. Charles Hyundai responded on 09/10/2016 11:22 AM

thank you for the great 5 star review, we appreciate all your business with our dealership.

thank you, Hyundai service

Employees worked with

SK
gravatar
STEPHEN K.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/01/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional, Fast & Friendly
My routine maintenance experience with St. Charles Hyundai is always a great one. Very professional and efficient. I do have some troubles with the online scheduling system depending upon which browser I am using.
Recommended
Brad D. from St. Charles Hyundai responded on 09/01/2016 10:07 AM

thank you for the positive review, sorry for the trouble with on line scheduling we would be happy to schedule you in anytime over the phone with no problems.

thank you, Hyundai service

Employees worked with

Verified Customer
O Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Appointment made for next day following initial call; timely service in less than one hour, friendly and competent service technicians. Thank you!
Recommended
Brad D. from St. Charles Hyundai responded on 09/01/2016 10:07 AM

thank you for the great 5 star review, we appreciate all your business done with us

thank you Hyundai service

Employees worked with

AG
gravatar
Andrew G.
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
x
No monkey business
Recommended
Brad D. from St. Charles Hyundai responded on 08/31/2016 09:09 AM

thank you for the fast and perfect 5 star review. we appreciate all your business you bring to us.

thank you, Hyundai service.

Employees worked with

SB
gravatar
Stephen B.
O Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick thorough
Yes
Recommended
Brad D. from St. Charles Hyundai responded on 08/31/2016 09:09 AM

thank you for the great review, glad we can always keep you happy with your trips to our dealership.

thank you, Hyundai service.

Employees worked with

DF
gravatar
Dale F.
Saint Peters, MO
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and courteous
Ease of scheduling
Recommended
Brad D. from St. Charles Hyundai responded on 08/30/2016 07:07 AM

thank you for the great 5 star review, we appreciate all your business done with us.

thank you, Hyundai service


TH
gravatar
Timothy H.
Saint Charles, MO
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2016
verified customerVerified Customer
Category: Service
Great
St Charles Hyundai went out of their way to resolve my concerns. I have always been a fan of St Charles Hyundai and remain a fan. Brad listened, understood and resolved everything. I will continue to recommend them for Repairs and Service.
Recommended

AM
gravatar
Angel M.
Madison, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Everyone provides AWESOME customer service
I drive 30 miles to get to this dealership when there is another one within 13 miles.. saying this... This is the best service I ever received. HANDS DOWN!!!
Recommended
Brad D. from St. Charles Hyundai responded on 08/30/2016 07:07 AM

thank you for the great 5 star review, we greatly appreciate all your business done with us and glad we can keep you coming back.
hope to see you soon!

thank you Hyundai service


gravatar
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service!!
Always receive great service and care at this dealership!! Thank you!!
Recommended
Brad D. from St. Charles Hyundai responded on 08/29/2016 10:08 AM

thank you for the great 5 star review. glad we can always keep you  happy and take care of your Hyundai!
we look forward to seeing you soon!

thank you, Hyundai service

Employees worked with

KM
gravatar
Kathleen M.
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Battery replacement
fast, courteous service. Competitive pricing on battery
Recommended
Brad D. from St. Charles Hyundai responded on 08/29/2016 10:08 AM

thank you for the great review! glad we were able to get you in and out fast!

thank you, Hyundai service

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.