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SureCritic / Hyundai Dealer / Hyundai of St. Augustine / CHERYL BUCK
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CHERYL BUCK

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(934 reviews)
100

Reviews of CHERYL BUCK

CD
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CARL D.
Ponte Vedra Beach, FL
2011 Hyundai Genesis Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2015
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Customer Satisfaction
They have always been kind, courteous, and communicative.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/16/2015 04:53 AM

Thank you for your kind words and continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
JD
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JACOB D.
Jacksonville, FL
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2015
Service Type: Maintenance
verified customer Verified Customer
Category: Service
First oil service of Santa Fe
Convenience and excellent service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/08/2015 04:34 AM

Thank you for the kind words and continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
JB
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JOHN B.
Saint Augustine, FL
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2015
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Easy to use and quick
Easy to schedule. Arrived on time and was checked in immediately. Work was done quickly and correctly.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/08/2015 04:33 AM

Thank you for your kind words and continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
WB
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WALLACE B.
Jacksonville, FL
2011 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/02/2015
Service Type: Repair
verified customer Verified Customer
Category: Service
Was great. Last time not so great.
Felt like I was at Key Hyundai in Jacksonville (where I will NEVER go back to) - Not given a lot of information up front. No information or updates during excessively long wait. Given wrong keys and found seat covered with grease spots.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/03/2015 11:51 AM

Mr.Barton,

Thank you for your honest feedback and bringing this to our attention. Our sincere apologies for the level of service you experienced on your last visit.  I left a voice mail for you with my contact information, please feel free to contact me so we can get your seat issue addressed.

Sincerely,
Joe King
Service Director
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
DM
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DIANE M.
Saint Augustine, FL
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2015
Service Type: Maintenance
verified customer Verified Customer
Category: Service
service
excellent service & attention
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/11/2015 05:33 AM

We appreciate your kind words and continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
BW
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BOYD W.
Saint Augustine, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2015
Service Type: Maintenance
verified customer Verified Customer
Category: Service
atmosphere
We had an excellent experience from the time we walked into the dealership including our first maintenance check up
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/10/2015 05:20 AM

Thank you for your kind words and continued loyalty to Hyundai of St. Augustine. Congratulations on your new Sonata and welcome to our family.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
RH
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RICHARD H.
Palm Coast, FL
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2015
Service Type: Repair
verified customer Verified Customer
Category: Service
Very accommodating eager to help
Always make you feel you are family. Great personal touch.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/03/2015 07:00 AM

Thank you for your kind words, continued loyalty and being a part of our Hyundai of St Augustine family.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
JJ
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JOSEPH J.
Saint Augustine, FL
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2015
Service Type: Repair
verified customer Verified Customer
Category: Service
A winner for service
From the ease of scheduling appointments online to the efficiency of the work, this dealership is first rate.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/02/2015 06:54 AM

Thank you for your kind words and continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
PW
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PHYLLIS W.
Palm Coast, FL
2010 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2015
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Very prompt service.
Hyundai employees are very courteous and extremely knowledgeable about their vehicles.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/02/2015 06:53 AM

Thank you for your kind words and continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
AB
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ANNA B.
Saint Augustine, FL
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2015
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The people!!! Awesome service and wonderful follow ups.
Excellent!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/30/2015 02:52 PM

Thank you for your kind words and continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
Verified Customer
Palm Coast, FL
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2015
Service Type: Maintenance
verified customer Verified Customer
Category: Service
the good folks…….
friendly, good service. they seem to truly care about you as a person.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/19/2015 08:08 AM

Thank you for your kind words and continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
JL
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JAMES L.
Saint Augustine, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2015
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent treatment, excellent service
This dealership operates the way customers could only dream of years ago. Customers are the #1 priority here.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/13/2015 03:14 PM

Mr. Lane,

Thank you for your kind words and continued loyalty to Hyundai of St. Augustine. It is always a pleasure having a world famous author visit with us.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
LM
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LINDA M.
Crescent City, FL
2014 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2015
Service Type: Maintenance
verified customer Verified Customer
Category: Service
GREAT SALES FORCE AND WONDERFUL SERVICE DEPARTMENT
A BIG PAT ON THE BACK TO JIMMY FELICIANO IN SALES AND CHERYL BUCK IN SERVICE. GREAT SERVICE, GREAT CAR! LINDA MACDONALD
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/09/2015 11:50 AM

Thank you for your kind words and continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service and Sales Teams
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
BO
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BARABRA O.
Conway, SC
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2015
Service Type: Repair
verified customer Verified Customer
Category: Service
GREAT
PERSONAL AND SERVICE

THANK YOU, ED O'CONNOR
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/04/2015 05:05 AM

Thank you for your kind words and continued loyalty to Hyundai of St. Augustine

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
GW
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GARY W.
Palm Coast, FL
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2015
Service Type: Repair
verified customer Verified Customer
Category: Service
Xlnt Customer Service
Super Service!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/27/2015 10:40 AM

Thank you for your kind words and continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
RB
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RAYMOND B.
Ponte Vedra Beach, FL
2009 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2015
Service Type: Repair
verified customer Verified Customer
Category: Service
They never fail!
I bought my 2009 Genesis from St Augustine because they were ready to listen to what I wanted And I knew what my final price would be. They met it. More I,portent, every maintenance, recall repair has been handled by them and the experience has always been excellent. They give me a loaner car when I need it and stay in touch with me throughout the process. I will buy my next Genesis from only this dealership. My confidence is that great.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/25/2015 11:03 AM

Thank you for your kind words and continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
JS
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JEFFREY S.
Ormond Beach, FL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2015
Service Type: Repair
verified customer Verified Customer
Category: Service
Repair service
I went to this dealer because of problems at a prior dealer. They were very informative about the problem with my vehicle, completed the repairs on time and the cost was actually a little less than the estimate. I would recommend them for repair or routine service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/23/2015 08:22 AM

Thank you for your kind words and welcome to our Hyundai of St. Augustine family.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
AP
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ALEXA P.
Groveland, FL
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2015
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service & team!
Had nothing but great, fast & good service!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/13/2015 05:17 AM

Thank you for your kind words and continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
JD
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JOHN D.
Saint Augustine, FL
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2015
Service Type: Maintenance
verified customer Verified Customer
Category: Service
friendliness, and professionalism
Your people care about my time, my car, and the total service experience.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/08/2015 02:50 PM

Thank you for your kind words and continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
ML
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MARK L.
Ponte Vedra, FL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2015
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Best cars available to the public with the best warranty and service centers
5 stars
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/07/2015 06:12 AM

Thank you for your kind words and continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
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